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“You will feel special when you stay here”
Review of Taj Palace Hotel

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Taj Palace Hotel
Ranked #5 of 716 Hotels in New Delhi
Certificate of Excellence
Mumbai (Bombay), India
Level 4 Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“You will feel special when you stay here”
Reviewed 21 June 2014

Stayed here for couple of nights and staff are very courteous. They make u feel special. But the property looks little old in the lobby. But the rooms are neat and clean. Where do you expect lime and honey juice when you return to your room from swimming or gym ?

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TravelAddictVagabond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, Manager at Taj Palace Hotel, responded to this review, 23 June 2014
Dear Guest,

Greetings from Taj Palace, New Delhi !

Thank you for your kind feedback with respect to your experience at Taj Palace and your appreciation for the rooms, the staff etc. are highly appreciated.
These comments are highly encouraging and have been communicated to all the concerned. All this truly makes the effort worth it.
We at Taj Palace are making every effort to ensure that though we are a large hotel, we operate it like a small personalized operation. Your mail seems to validate this and makes us very happy.
Thank you for choosing Taj Palace and look forward to your continued visits.

With best regards


Neville Pimento
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (503)
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Melbourne, Australia
Level 4 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 June 2014

I stay at this hotel several times a year on business. From the air-side butler at arrivals, transfer, in-room check-in (Club Floor) and service, this hotel is consistently outstanding. The hotel is in immaculate condition (perhaps except for a few sections of the health club), clean, safe and a haven of peace and quiet in hectic Delhi.
Staff go out of their way to make stays easy, and nothing is ever too much problem. If you can get a room on the Club floors, personalised service and entry into the Club lounge (24 hour service) and evening cocktails is well worth it - plus laundry etc. collected and returned on priority.
I generally eat out with clients, but F&B at the hotel is fantastic - especially breakfasts and food quality is always fantastic.
Try to get a room away from the service desks if staying on Club floors as they sometime are noisy. Great location in Diplomatic enclave - close to most of Delhi (45 min to most places in low traffic). Check out the pool - pretty amazing on a hot Delhi afternoon!

Room Tip: Aim for the pool view on the Club Floor. Comes with a range of complimentary services. I try to get...
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CJ80_0506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, Manager at Taj Palace Hotel, responded to this review, 20 June 2014
Dear Guest

Greetings from Taj Palace, New Delhi!

Thank you very much for your review and for taking the time to share your experience with TripAdvisor.

I am pleased to note that our services and facilities were up to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of our team.

However, I have noted your comments regarding Health Club and noise from service desk of club floors. Thank you for letting us know about this shortcoming. Your feedback is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests.

I am bringing this to the notice of the concerned Head of Department to take corrective steps so as to ensure that you see a marked difference on your next visit to Taj Palace where in you will experience the true Taj hospitality, that we are known for.

We thank you for your kind patronage and look forward to welcoming you back soon.

With best regards


Neville Pimento
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila
Level 4 Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 17 June 2014

We stayed at this grand hotel when my husband brought me with him in his business trip to India last November. The hotel is stunning. Its entrance and lobby are just so grand. We were billeted at the Club Floor and we even had a valet or butler who was there to unpack our things. Our room was of good size, very nicely furnished and spotlessly cleaned. The bed was huge, soft and comfortable. The bathroom, though not really big, had luxury amenities. Breakfast was great, as fitting in a grand hotel like the Taj Palace. We had a wonderful 4-day stay at this marvelous hotel! We will surely come back if given the chance!

  • Stayed November 2013, travelled as a couple
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Helpful?
2 Thank Hilda U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, Manager at Taj Palace Hotel, responded to this review, 18 June 2014
Dear Guest,

Greetings from Taj Palace, New Delhi!

Thank you for sparing your valuable time to share your feedback on your stay at Taj Palace.

I am pleased to note that our services and facilities were up to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of our team.

It was indeed a pleasure having you at the Taj Palace and we look forward to welcoming you soon again.

With best regards


Neville Pimento
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
Reviewed 14 June 2014

The interiors are very sleek and modern, and the rooms very comfortable. Staff was very keenly observant and noticed that I was on business trip, and made sure I enjoyed my stay by giving me company at times.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ultrablaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, Manager at Taj Palace Hotel, responded to this review, 18 June 2014
Dear Guest,

Greetings from Taj Palace, New Delhi!

Thank you for sparing your valuable time to share your feedback on your recent stay at Taj Palace.

I am pleased to note that our services and facilities were up to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of our team.

It was indeed a pleasure having you at the Taj Palace and we look forward to welcoming you soon again.

With best regards


Neville Pimento
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level 5 Contributor
91 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 6 June 2014

Maybe since I'm an Oberoi devotee I was surprised to like my stay here (had previously had a not-so-great visit to the location in Goa).
- Rooms - stayed on the club floor and the room was really plush, nice and comfortable. Great bed, nice bathroom, overall nice to spend time in.
- Gym - good gym facilities with one room for cardio machines and the other for weights and free aerobics space. Didn't have an opportunity to go to the pool but it was large and looked great.
- Restaurants - Not the best breakfast I've had but it was adequate. Tasting menu at the Indian restaurant was a great choice and very plentiful! Dinner buffet in the main restaurant was ok
- Service - good service in the club lounge and front desks. We had a whole entourage greet us and take us up to our rooms with much welcoming fanfare that we felt very welcome indeed. Fantastic housekeeping who brought up the requested iron and board and set it up so beautifully (along with a basket of starches and other sprays) I thought they were going to start ironing for me.

Overall, a good option in Delhi with what seems like a good location and very comfortable stay.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KSJones1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Palace Hotel, responded to this review, 10 June 2014
Dear Guest,

Greetings from Taj Palace, New Delhi!

Thank you for sparing your time and sharing your feedback in the Trip Advisor.

We are sorry to note that you had a less than satisfactory experience at our hotel in Goa. At the same time I am delighted to note your compliments for the club rooms, the gym and the service at the club lounge during your stay with us at Taj Palace.. While I thank you for the same, your kind words have been communicated to all concerned.

We thank you for your kind patronage of Taj Palace and look forward to welcoming you back soon.

With best regards,

Taljinder Singh
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Des Moines, Iowa
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 June 2014

Excellent hotel. They picked us up at the airport with a very courteous driver. We had 2 connecting rooms and they were nice and very well equipped. We travel 3 to 4 times a year and stay at 5 star hotels all over the world and I have to say that the service at this hotel is one of the best, if not the best, we have ever experienced. We were there over New Year's Eve and went to the lounge after dinner and the DJ played great music and the libations were flowing freely. During our stay, we ate at a couple of the restaurants for dinner and they were great. We also ate breakfast/lunch every day at the continental style restaurant at this hotel. My 6 year old son wanted Mango lassi every morning and even though it was not available on the breakfast buffet, they made a special effort to make it for him when he asked for it. A special shout out to Rishabh and Anil Rana, who contributed (as did many others, whose names I did not get a chance to write out) to making our 4 night stay in New Delhi so special. They also arranged for a day trip to Agra on January 1 to see the Taj Mahal and we enjoyed it tremendously. In summary, if you want phenomenal service and are willing to pay for it, there's no place like the Taj.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Macpre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Palace Hotel, responded to this review, 10 June 2014
Dear Guest,

Greetings from Taj Palace, New Delhi!

Thank you for sparing your valuable time and sharing your detailed feedback on the Trip Advisor.

I am delighted to read your kind compliments for the driver who drove you to the hotel, your interconnecting rooms, the service, the food, the restaurants and the travel arrangements to Agra and thank you very much. Also, thank you for your special compliments for Rishabh and Anil Rana and the same has been conveyed to them.

We at Taj Palace are making every effort to ensure that though we are a large hotel, we operate it like a small personalized operation. Your mail seems to validate this and makes us very happy.

Thank you for choosing Taj Palace and look forward to your continued visits.

With best regards,

Taljinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 June 2014

i had an experience of staying in Taj Bengal before. I had a similar expectation from Taj Palace. But Taj Palace New delhi is par below, Taj Bengal. Be it the Hall, the washroom, the auditorium, food and as well as high on price.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Curioustraveler786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tphgm_del, General Manager at Taj Palace Hotel, responded to this review, 10 June 2014
Dear Guest,

Greetings from Taj Palace, New Delhi!

Thank you for your feedback and regret the inconvenience caused to you during your stay with us at Taj Palace, New Delhi.

We have taken note of all the shortcomings as mentioned by you and will address them at the earliest. We deeply regret that we were unable to meet up with your expectations and thank you for sharing with us your valuable feedback.

It was indeed a pleasure having you at the Taj Palace and hope that you will give us another chance to make amends.

With best regards,


Taljinder Singh
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Taj Palace Hotel

Property: Taj Palace Hotel
Address: | Sardar Patel Marg, Diplomatic Enclave, New Delhi 110021, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in New Delhi
#4 Luxury Hotel in New Delhi
#7 Family Hotel in New Delhi
#9 Business Hotel in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Taj Palace Hotel 5*
Number of rooms: 402
Official Description (provided by the hotel):
Modern crescent-shaped hotel situated on 6 acres in the diplomatic enclave, 15 minutes from city center. ... more   less 
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Also Known As:
Taj Palace New Delhi
Hotel Taj Palace
Taj Mahal Hotel Delhi
Hotel Taj Mahal Palace
The Taj Mahal Hotel Delhi
Taj Mahal Hotel New Delhi
The Taj Mahal Hotel New Delhi

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