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“Not worth the Money”
4 of 5 bubbles Review of Taj Mahal Hotel

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Taj Mahal Hotel
Ranked #8 of 707 Hotels in New Delhi
Certificate of Excellence
Antwerp, Belgium
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Not worth the Money”
Reviewed 29 June 2010

Had a one night stay here... The Taj Mahal hotel is one of the most costliest 5 star hotel in delhi...

The interiors of the room were very well done..However the room was not as great as what I was expecting from a Taj hotel...Somehow I felt that it was not worth the money I was paying..There are other 5 star options in delhi which provide similar options at comparatively less price...

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sindbad_the_sail0r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMDNewDelhi, General Manager at Taj Mahal Hotel, responded to this review, 6 July 2010
We thank you for your positive feedback on your overall experience at The Taj Mahal Hotel, New Delhi. We have noted your comments on the ambience & décor of the rooms which you felt not upto the mark. However, we will certainly take it further with our Corporate team.

We value your patronage and look forward to having you with us in the near future.

Nayan Seth
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,943 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (381)
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Duisburg, Germany
Level Contributor
167 reviews
152 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 25 June 2010

I stayed here for three days on 14th floor. The rooms were comfortable and nicely kept. The decor of the hotel is inspired by mogul times I think. The location is pretty central, however quite far from the airport. But the airport itself is ot of the city, so its ok. For me the staff makes or breaks the hotel. And here the staff was superfriendly. I would strongly recommend this hotel to anyone for a personal/business trip.

Stayed May 2010, travelled solo
Helpful?
Thank hgaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
177 reviews
160 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 25 June 2010

this was my first stay in a luxury hotel in Delhi and i just loved it, i was with family and stayed for 2 days! the hotel has a pub in the lobby which is usually full.. its walking distance from the famous Khan Market which is not to be missed, if you can afford it . this is the place!!

  • Stayed September 2008, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank anujdubey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
india
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 June 2010

Taj Mahal, New Delhi is the best hotel in the world. Its world class elegence, comfort and hospitality. The look of the lobby is so elegend and sophiticated. The staff is one of the best in the world. Right from the door man to the general manager everyone knows me by name and knows all my needs. This makes my stay very comfortable. Lately I noticed that its room service is not what it used to be. But still it is the best i have ever experienced. The rooms have excellent views of the city. Some of the new rooms have great bathrooms with glass chambers for showers and glass windows overlooking the city.

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank armin1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMDNewDelhi, General Manager at Taj Mahal Hotel, responded to this review, 6 July 2010
We thank you for your positive sentiments on your overall experience at The Taj Mahal Hotel, New Delhi. We value your patronage and the entire team at the hotel looks forward to being of continued service to you and welcoming you back to The Taj Mahal Hotel, New Delhi.

Nayan Seth
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indialantic
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 June 2010

We visited India in February, 2010 from USA. Being in USA for the past 40 years, my children, who are adults now and my wife and I are very particular about the cleanliness, especially the bath rooms and the decor of the entire hotel and the variety of food being served. With all this in mind, we took a chance to book into The Taj, and much beyond our expectations, we were surprised that Taj had outdone our requirements. It was very clean, the service, both at the Reception, at the Restaurant and the Room Service were exceptionally professional, courteous, well-dressed. We have no qualms about staying at the Taj, whenever we visit India from USA next time.

Please convey our thanks and congratulations to the management of Taj.

  • Stayed February 2010, travelled with family
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    • Cleanliness
    • Service
Helpful?
1 Thank Chananthra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMDNewDelhi, General Manager at Taj Mahal Hotel, responded to this review, 25 June 2010
We thank you for your positive sentiments on your overall experience at The Taj Mahal Hotel, New Delhi.

We value your patronage and the entire team at the hotel looks forward to being of continued service to you and welcoming you back to The Taj Mahal Hotel, New Delhi.

Nayan Seth
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 22 June 2010

Sure it's at an awesome location, it's a Taj flagship property in the heart of Delhi, it has great restaurants and it has some nice amenities. But what really exalts this hotel to a completely different league is its service and people.
This hotel sets the bar for service so high, that staying at any other top tier hotel afterwards takes a painful adjustment process. The best part is that the Taj service doesn't feel forced and obsequious (as it does at some other properties that try to replicate the model of this mother ship), but rather seems to come from the heart. Unfortunate that one can't rate higher than five stars on "Service"!

If you get the time, do remember to try out it's friendly modern gym and scenic outdoor swimming pool, in addition to other amenities.

  • Stayed January 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AR_AR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2010

Great place to stay in the centre of Delhi! Rooms are very good and they maintain a high level of cleaniness in all areas. Breakfast is superb with lots of choice and live counters. A perfect place to start from and retire when on a hectic business trip or liesure. Really could'ny fault anything here. Highly recommended.

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rgtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Taj Mahal Hotel

Property: Taj Mahal Hotel
Address: Number One Mansingh Road, New Delhi 110011, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in New Delhi
#6 Family Hotel in New Delhi
#6 Romantic Hotel in New Delhi
#6 Luxury Hotel in New Delhi
#7 Business Hotel in New Delhi
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Taj Mahal Hotel 5*
Number of rooms: 292
Official Description (provided by the hotel):
The Taj Mahal Hotel is one of the most distinguished addresses in Lutyens’ Delhi, and reflects the heritage of Mughal Delhi. Graceful architecture blends aesthetically with modern facilities. The hotel is a city landmark, centrally located, in close proximity to some key areas of the capital. The 294 rooms and suites are luxuriously appointed with the latest in in-room comforts, and all are “rooms with a view” which adds to the guest experience. ... more   less 
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Also Known As:
Taj Mahal New Delhi
Taj Palace Delhi
Hotel Taj Mahal
The Taj Mahal Hotel
Taj Mahal Hotel India
Taj Palace Hotel Delhi
Taj Palace Hotel New Delhi
Taj Hotels New Delhi
Taj Mahal Hotels

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