We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“First Class Hotel, First Class Service”
Review of Taj Mahal Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Taj Mahal Hotel
Ranked #9 of 713 Hotels in New Delhi
Certificate of Excellence
New York
Level Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“First Class Hotel, First Class Service”
Reviewed 7 August 2010

The Taj Mahal Hotel is the most complete all-around hotel I’ve stayed at in India. The service is top notch (by far the best thing about the hotel), and the amenities are first class. The hotel itself seems to be showing its age as the décor seems out of date (or maybe it’s just not my style). But the hotel is clean and comfortable, which is what one would expect with a hotel of this class.

My experience with the Taj Mahal Hotel started at the airport. I arranged for transport from the Delhi airport to the hotel – I paid much more than the going rate, but it was worth the peace of mind for an English-speaking driver. I was met at the hotel curbside by a front-desk person, who immediately took me to my room to complete my room check-in. She offered me tea or coffee (I chose tea) which was delivered to my room (with a plate of cookies) at no extra charge. My luggage was delivered as well. It was a nice welcoming experience.

The room itself was clean, comfortable and well-lit. Like I said the décor was a bit out of date but it doesn’t damper the in-room experience. The king sized bed was the right “firmness”, there were four king-sized pillows (2 down and 2 foam I think) and the comforter was cozy. The lights and AC were controlled by a bedside console (it controlled the drapes too!). The room was laid out well – the loveseat was situated with a view out the window of downtown Delhi and also provided a view of the TV. The bathroom was large. The showerhead was great – particularly the massage setting on the showerhead – it was very powerful. It took some time for the hot water to warm up, but there was plenty of hot water.

The major drawback was a slight hint of mustiness in the room, which seems common to the 5 different hotels I’ve stayed in. India is a humid country, and the AC (and power to the room in general) is only on when you are in the room. So, combine humidity with no AC and you get mustiness. It wasn’t the bad, but if you have allergies or asthma, it might bother you. Cranking up the AC helps mitigate the mustiness.

I was only in Delhi for 1 day, so the only amenities I took advantage of where the fitness centre and room service. The fitness centre is excellent – plenty of cardiovascular machines like treadmills, ellipticals and bikes. They had free weights (dumbbells and bars) and various weight machines for all body parts.

Overall, the Taj Mahal Hotel is a wonderful hotel with impeccable service. It’s a very comfortable hotel, and meets the expectations commensurate with its class (and price).

  • Stayed August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dchen666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,984 reviews from our community

Traveller rating
    1,334
    491
    99
    42
    18
See reviews for
256
396
191
955
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (386)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Ludhiana
1 review
Reviewed 4 August 2010

"BEAUTIFUL" is the one word for this hotel. Actually i went there to met one of my clint he belongs to Raymond Group . I was stunned , as it was unpredictable there is A-Class customer service they provide to there customer. No, exactly the same to all but special or you can say personal to customer.

But all in all great experience.

  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NavinJoshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyderabad, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 August 2010

Rooms were good and neat. But too small for the price paid. Not very happy with the taste of the food too.

  • Stayed March 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gvr_2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
6 reviews
6 hotel reviews
Reviewed 3 August 2010

A luxurious hotel, situated in the prime location easily accessible from delhi airport. As you enter the hotel the grand experience of its heritage begins, i was impressed with the well decorated lobby, its high standard of hostitality and amenties offered.
Rooms were well decorated and view of central delhi was beautiful.
Cheerful and efficient staff, dining at Machan was a experience in itself, quick service and great food.
All in all a luxurious stay , expensive though but totally worth it.

  • Stayed October 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lokendranath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
4 reviews
3 hotel reviews
Reviewed 30 July 2010

Taj Mahal Hotel, situated at Mann Singh Road, New Delhi offers a unique heritage of mughal culture & traditions. Its exclusively designed interiors gives you a traditional feeling of being yourself in palace of your dreams. Taj also offers you a variety of traditional mughal dishes & spa.

Overall,a good place to stay and spend time with family & friends.

  • Stayed December 2009, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ND_ADVISOR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMDNewDelhi, General Manager at Taj Mahal Hotel, responded to this review, 2 August 2010
We thank you for your positive sentiments on your overall experience at The Taj Mahal Hotel, New Delhi. We value your patronage and the entire team at the hotel looks forward to being of continued service to you and welcoming you back to The Taj Mahal Hotel, New Delhi.

Regards

Nayan Seth
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
Reviewed 29 July 2010

We arrange a party here and its good, very nice facility, all staff is so good and cooperative. Like to here once again.

  • Stayed February 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank samresh1258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gurgaon
2 reviews
Reviewed 24 July 2010

it is excellent hotel in the terms of comfort.i went here with my family and had a lot of fun there.it is very expensive and very very famous hotel.i had found agreat fun to stay there.very good services very good rooms and is extremely good in the case of cleaniness

  • Stayed June 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank prabhakar_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Delhi hotels
2.7 mi away
The Leela Palace New Delhi
The Leela Palace New Delhi
#1 of 713 in New Delhi
5.0 of 5 bubbles 2,745 reviews
3.3 mi away
Taj Palace Hotel
Taj Palace Hotel
#5 of 713 in New Delhi
4.5 of 5 bubbles 2,665 reviews
1.5 mi away
The Imperial Hotel
The Imperial Hotel
#10 of 713 in New Delhi
4.5 of 5 bubbles 2,866 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Shangri-La's Eros Hotel
Shangri-La's Eros Hotel
#20 of 713 in New Delhi
4.5 of 5 bubbles 2,649 reviews
1.0 mi away
Le Meridien New Delhi
Le Meridien New Delhi
#18 of 713 in New Delhi
4.5 of 5 bubbles 2,642 reviews
1.9 mi away
The Lalit New Delhi
The Lalit New Delhi
#44 of 713 in New Delhi
4.0 of 5 bubbles 3,553 reviews
Show Prices
Show Prices
Show Prices

Been to Taj Mahal Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Taj Mahal Hotel

Property: Taj Mahal Hotel
Address: Number One Mansingh Road, New Delhi 110011, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in New Delhi
#6 Family Hotel in New Delhi
#6 Romantic Hotel in New Delhi
#7 Luxury Hotel in New Delhi
#7 Business Hotel in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Taj Mahal Hotel 5*
Number of rooms: 292
Official Description (provided by the hotel):
The Taj Mahal Hotel is one of the most distinguished addresses in Lutyens’ Delhi, and reflects the heritage of Mughal Delhi. Graceful architecture blends aesthetically with modern facilities. The hotel is a city landmark, centrally located, in close proximity to some key areas of the capital. The 294 rooms and suites are luxuriously appointed with the latest in in-room comforts, and all are “rooms with a view” which adds to the guest experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Southall Travel, Odigeo, DerbySoftTaj, Priceline, Hotels.com, Ebookers, Agoda, TripOnline SA, Traveltool, S.L.U., getaroom.com, Cancelon, Evoline ltd and HotelQuickly so you can book your Taj Mahal Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Taj Mahal New Delhi
Taj Palace Delhi
Hotel Taj Mahal
The Taj Mahal Hotel
Taj Palace Hotel Delhi
Taj Mahal Hotel India
Taj Hotels New Delhi
Taj Mahal Hotels
Taj Palace Hotel New Delhi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing