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“Carry Your Own Bags”
Review of The Park New Delhi

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The Park New Delhi
Ranked #62 of 716 Hotels in New Delhi
Certificate of Excellence
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Carry Your Own Bags”
Reviewed 20 October 2007

If you are looking for the following from a hotel then the Park in Delhi is for you:
1) Noise all night, including weekdays
2) Lifts not working
3) RECEPTION who say they have called porters to pick up your bags, BUT DO NOT COME, so advise is build up your muscles before booking
4) RECEPTION constantly baggering yopu to enquire when you will leave, when the know you are there for one sleepless night anyway
5) Poor breakfast

So if this what you desire in a hotel then the Park in Delhi is the one for you.

  • Disliked — noise, poor reception
  • Stayed October 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank preenalshah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 3 weeks ago
Dear preenalshah, , Thank you for your feedback. We will surely do the needful and really sorry to have inconvenienced you during your stay with us. Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Silk Road
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 October 2007

My business partner & I were in Delhi on a 3 day business trip and wanted somewhere that was central & offered us all the details and luxury of a "Design Hotel". Doing business in Delhi is tough ,with long days that can sometimes be rewarding but other days which just seem so frustrating that you want to jump on the next plane out of there.

As with most Hotels in India it seems that the housekeeping is done by men. As a woman traveler we have noticed that there always seems to be an invasion of privacy at some point of your stay and at The Park there was a real feeling of staff over staying their welcome in your room, very pushy for tip's and filling in comment cards. Security staff would take your bags to your room instead of the porters and then promptly ask for a tip.

Room service trays were not taken away and stayed outside our room for 2 days. Carpets in the rooms & corridors where very dirty. Elevators had a mind of there own and you would spend 15 mins trying to get back to your room!

There seemed to be a real lack of visable management & when a rather large problem did occur it was handled very badly which left such a bad feeling that I would never want to return. Receptionist had a very unwelcoming approach and were not very efficient with follow up on details which again I think comes back to Management.

The food was however very good. We had the buffet breakfast and room service which we found some of the best food in Delhi. Believe you me we have now tried a lot of the Hotels in Delhi and are still searching for the right one that we can feel comfortable to return to on our business trips to India.

Helpful?
4 Thank JasmineSilkRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 3 weeks ago
Dear JasmineSilkRoad, , Thank you for your feedback. We will surely do the needful and really sorry to have inconvenienced you during your stay with us. Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg, Manitoba
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 September 2007

My husband and I stayed in this hotel after staying in the overpriced Qutab Residency. This hotel was $300US a night which is also over priced. All hotels in Delhi seem to be overpriced.

The outside doesn't look like much, but the lobby is quite intersting with a velvet ladies washroom, beaded curtains, etc. The front desk staff are quite nice and speak good english. However, it does take awhile to check in for some reason.

The pool is very nice.

The rooms look just like they do on the website, complete with a plasma tv and frosted glass walled washrooms. The shower is really nice with a lot of pressure. The bed is extreemly comfortable and the room is clean and modern.

The breakfast is really really good and I believe is included in the price. We had supper here and it was terrible. The restaurant was called "aqua" I believe.

Everywhere in India is expensive to stay. One really bad thing is our last night in this hotel we heard the thumping from the night club all night long that is on one of the first few floors. I actually had to wear ear plugs to sleep. We had to leave the hotel at 4am for our flight and the music was still blasting at that time.

We liked the hotel, but didn't like the price, but all hotels in Delhi are expensive and you don't get value for the dollar. However, at least it is clean. Just try to get as far from the nightclub as possible. It is also pretty discouraging to look out your window and see the poverty from your glamorous suite below.

  • Liked — modern design
  • Disliked — price and noise
  • Stayed July 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank asiatrip2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 3 weeks ago
Dear asiatrip2007, , Thank you for your feedback. We will surely do the needful and really sorry to have inconvenienced you during your stay with us. Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 September 2007

Hotel is waaaaaay overpriced for what you get. The Park Hotel was a minor step-up from a hostel. I will say that I think this is the case with many of the supposedly 'nice' hotels in Delhi. There are just very few (if any) mid-range hotels. I paid approx 250 USD, for a room that in the US would have cost less than 100 USD. For what I had come to expect in Asia, this place should have cost less than 50 USD.

Decorations are simple and pretty, and the hotel looks clean and fresh, but the room is tiny, and the water quality is bad! Water did not seem clean, and after showering, I always had a satly residue film on my entire body. Towels were dingy, and floor was not sparkling clean.

Again, this was not a bad place, but for what I paid, I wish I had just gone to the Taj. The hotel seems to be in a safe area. I am a female, and I was traveling alone. There are a lot ot men that loiter around the hotel, just not on the property per se. There was a bank/ATM next to the hotel, I was able to go there with minor harassment. I was also able to walk over to the mini-shopping center, again with some harassment, but not too much.

Breakfast buffet was nice and flat screen tv had a nice picture, but too few channels. Hotel charges ridiculous fees to use their internet. At these prices, at least 1 free hour should be available to all hotel guests.

  • Liked — breakfast buffet, bed was comfortable
  • Disliked — dirty water and much, much too expensive
  • Stayed July 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank lirecal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 3 weeks ago
Dear lirecal , Thank you for your feedback. We will surely do the needful. See you soon at The Park. Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 September 2007

At checkout - all guests find out that there has been a 12.5% luxury tax applied to their bill which is standard in India. The SCAM is that The Park applies the 12.5% tax to the RACK RATE not the room rate that we were charged. Our nightly rate was $168, but the luxury tax applied was based on a $300 room rate. For two nights, this was more than $75. This tax situation is never mentioned when you book your room or when you check in, you find out when you check out.

We also stayed at The Imperial Hotel in Delhi - and they are doing the same SCAM to their customers, but in their case we were charged 12.5% of a $450 rack rate (over $100 for two nites), when our room rate was $189.

This proves that the RACK RATES are randomly assigned and have no basis in reality. The hotel staffs say that everyone who checks out has the same bad reaction. Who wouldn't? This is unacceptable from any hotel, especially on this level.

We will be reporting this unacceptable situatiuon to New York Times, Conde Nast Traveler and Travel & Leisure magazines.


  • Stayed August 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank CPelino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 3 weeks ago
Dear CPelino, Thank you for your feedback. We will surely do the needful. See you soon at The Park. Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greensboro, Maryland
Level Contributor
115 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 25 August 2007

We began and ended our trip in India at The Park. So, we stayed in two separate rooms. Both rooms had a funky, 60's feel to them. There was fresh fruit provided in the rooms - we ate the oranges --- dry and inedible. But, since it was an unexpected bonus, I wasn't really disappointed.

The bathroom "walls" were frosted glass. So, modest people might be somewhat uncomfortable "doing their business." Also, the light from the bathroom can be seen through the walls disturbing other sleepers.

The lobby is small and was frequently crowded with tour groups.

The breakfast buffet was included with our room - it was large and designed to appealed to international tastes.

The lobby bathrooms, as with many in India, have attendants that expect baksheesh.

Dinner was very good. But, smoking in restaurants is still the norm in India - and non-smoking areas were not available. With closely spaced tables, smoking was disruptive to our evening meal.

Drinks were also unchanged since the '60's. Manhattans and Rob Roys are available. Requests for more recent concoctions such as Cosmopolitans or Mojitos are greeted with blank faces. But the staff also expressed a desire to try new things and was more than willing to make something that they never had before.

  • Liked — Funky '60's vibe
  • Disliked — Smoking allowed in dining room
  • Stayed November 2006
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank otsthedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 3 weeks ago
Dear otsthedog, Thank you for your feedback. We will surely do the needful. See you soon at The Park. Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2007

Park Hotel had a cool swimming pool area, which is lively on Sunday's. The rooms are contemporary, small but filled with all mod cons. The two restaurants are excellent - we went to Fire three times and were treated like royalty by the staff - the chef even came out with a complementary specially made desert for us on our last night. Staff go out of their way to help you have a great holiday.

  • Liked — the restaurant 'Fire'
  • Disliked — the price of wine
  • Stayed July 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank ANNA77Uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROHITARORA1, General Manager at The Park New Delhi, responded to this review, 27 June 2013
Dear Guest,

Thank you for your stay at The Park New Delhi and appreciating us through your delightful comments

I have just taken over and saw your wonderful feedback about the hotel. Thought of just thanking you

I look forward to meet you on your visit to The Park, New Delhi

Warm Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Park New Delhi

Property: The Park New Delhi
Address: 15 Parliament Street | Opposite - Jantar Mantar, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Spa Hotel in New Delhi
#41 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Park New Delhi 4.5*
Number of rooms: 220
Official Description (provided by the hotel):
The Park New Delhi is located in the heart of the city’s business and leisure hub – Connaught Place. Designed by the globally renowned Gurus, Conran and Partners, UK,The PARK, New Delhi is inspired by the five elements of nature (water, fire, air, earth and space) from the Hindu science of Vastu Shastra.The property has a hip and contemporary look to it and is known for its popularity amongst young business and leisure travelers. You can find an array of exciting after-hours entertainment options including the highly acclaimed alfresco experience at Aqua – the poolside restaurant and Agni - the ultimate experience for party-goers, which was recently rated as the ‘Hottest place to visit’ by Wall Paper magazine. For those looking to relax and take a break from the daily grind the Hotel’s spa, Aura is the perfect way to indulge in a little self-pampering. ... more   less 
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Also Known As:
The Park New Delhi Hotel New Delhi
Park Hotel New Delhi
Park New Delhi
Park Hotel India
The Park Hotel New Delhi
Hotel The Park Delhi

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