We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent hotel in Delhi, staff so nice!” 5 of 5 bubbles
Review of The Park New Delhi

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
The Park New Delhi
Ranked #60 of 705 Hotels in New Delhi
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent hotel in Delhi, staff so nice!”
5 of 5 bubbles Reviewed 17 May 2013

I spent a week in this hotel for work. The hotel is nice, the rooms very comfortable and the staff wonderful, always so helpful! The coffee breaks at the conference were so well prepared and the food generally supergood. The only thing I would recommend the hotel to think of more meeting places inside the hotel, if possible (e.g. having more coozy sofa areas, or a bar ...) but it was a very good experience!

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Silvia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROHITARORA1, General Manager at The Park New Delhi, responded to this review, 17 June 2013
Dear Guest
Thank you for taking the time to share your feedback with us. We greatly appreciate your wonderful comments on our banqueting services . I look forward to meet you in person and welcome you back at The Park New Delhi on your next visit .

Best Regards,
Rohit Arora
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,665 reviews from our community

Traveller rating
    950
    780
    531
    248
    156
See reviews for
384
495
270
1,002
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (596)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mumbai
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 12 May 2013

Stayed at the park during a business trip. Great location, very central.

The room was modern and clean. However, between the reading lights, room safe and TV, it was a task to get anything to work. A genuine disappointment on that front

The hotel food was good, and decently priced.Pool was small, and unclean; but provides a nice ambience for an evening drink.

Overall, not a bad option.

  • Stayed May 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Divz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROHITARORA1, General Manager at The Park New Delhi, responded to this review, 21 May 2013
Dear Guest ,

Your kind comments regarding the hotel’s location and food & rooms deccor is highly appreciated .The hotel is situated in the heart of the city's buzzing business and entertainment hub - Connaught Place. It overlooks the historic 18th century observatory - Jantar Mantar and provides ideal accessibility to all the major attractions of the city

I thank you for your recent stay at The Park New Delhi and for sharing your displasure in certain areas . Its sad to know that your stay experience with us was less than desired , but we can assure you we will improve on the areas of concern . We look forward in welcoming you back to the hotel on your next visit to New Delhi .

We also offer our guests a choice of various award winning restaurants such as Aqua (winner of 'Bar with best ambience, and Best Lounge Bar in 5 star category" by Times of India), our pool side alfresco restaurant, Agni (winner of the best bar with dancing for four consecutive years by Times of India), is our dynamic and energetic nightclub, Fire, which has been rated as one of the best speciality pan Indian restaurants in the city by Hindustan Times and Mist, our all-day dining restaurant which again has won several awards such as "The best coffee shop award" by HT City.


We look forward to serving you again in the near future.

Best Regards,

Rohit Arora
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 10 May 2013

I have just concluded 7 days of meetings at the Park and I was a guest in the hotel. The hotel is a bit dated, but everything works and it is good value with great location.

I facilitate training seminars all over the world and the meetings/conference staff at the Park were excellent. Pawan especially made sure that we had everything we needed and he made sure our events ran like clockwork. Whether in the conference rooms or down in the restaurant, Pawan and the rest of the staff didn't miss a beat.

I can't say the same for the reservations/reception staff. There were problems with my reservation that persisted my entire stay and even basic email confirmation for an airport pickup was comically confusing. Mistakes happen and it wouldn't have mattered if these issues had been handled with courtesy, but I was met with either indifference or accusing questions.

  • Stayed May 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
Thank Hkdallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROHITARORA1, General Manager at The Park New Delhi, responded to this review, 21 May 2013
Dear Guest ,

Your comments regarding the hotel’s location , Food & beverage team and specially Pawan , are highly appreciated . The other concerns are being looked upon on a serious note . We always maintain a high quality of sevice delivery and guest satisfaction . We asure you , we will ensure a defect free experience on your next visit to The Park New Delhi .

I thank you for your petronage with The Park New Delhi and for sharing your feedback.

We also offer our guests a choice of various award winning restaurants such as Aqua (winner of 'Bar with best ambience, and Best Lounge Bar in 5 star category" by Times of India), our pool side alfresco restaurant, Agni (winner of the best bar with dancing for four consecutive years by Times of India), is our dynamic and energetic nightclub, Fire, which has been rated as one of the best speciality pan Indian restaurants in the city by Hindustan Times and Mist, our all-day dining restaurant which again has won several awards such as "The best coffee shop award" by HT City.


We look forward to serving you again in the near future.

Best Regards,

Rohit Arora
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dehradun, India
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 7 May 2013

A strange thing about the front office staff....why are they scared of smiling and welcoming the guests???
I have been staying in this hotel almost twice a month for the last three years.....but the constipated look of the reception staff really puts me off...
Rooms are ok sort of.....some have shower problembs, some have telephone problems.....carpets were perhaps purchased during Mughal Period.......allmost in every room the digital key takes 5-20 attempts to open, if u r lucky otherwise you go back to the reception and get the room opened thru a master key.
The business development people are doing a fine job but the hotel operation guys are failing them. Bell boys are very courteous and so are some in the restaurant...at least you get smiles and feel that you are a guest and not an intruder. Housekeeping can be improved, apparently the supervision part is very poor.
Menu needs a relook....Indian cuisine is poorly represented in the room service menu....
Overall you feel that in such an excellent location, this could have been a far better hotel than what it is today....

Room Tip: The digital room key....preferably ask for two keys.
See more room tips
  • Stayed April 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank devachakra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROHITARORA1, General Manager at The Park New Delhi, responded to this review, 20 May 2013
Your comments regarding the hotel’s location , Business Devalopment team , Restaurant staff are highly appreciated . The other concerns are being looked upon on a serious note .

I thank you for your petronage with The Park New Delhi and for sharing your feedback.

We also offer our guests a choice of various award winning restaurants such as Aqua (winner of 'Bar with best ambience, and Best Lounge Bar in 5 star category" by Times of India), our pool side alfresco restaurant, Agni (winner of the best bar with dancing for four consecutive years by Times of India), is our dynamic and energetic nightclub, Fire, which has been rated as one of the best speciality pan Indian restaurants in the city by Hindustan Times and Mist, our all-day dining restaurant which again has won several awards such as "The best coffee shop award" by HT City.


We look forward to serving you again in the near future.

Best Regards,

Rohit Arora
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Williams, Australia
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 4 May 2013

The Park Hotel is a good solid 3 star hotel, with a 5 star location. Found the hotel clean, but very dated, almost tacky, especially the foyer area. Room was nice, comfortable bed and well maintained bathroom. Very disappointed in the swimming pool area, run down and unappealing.
Also found the service a little impersonal, and reception got a little snappish when we stood in the wrong place to book out. Guys in restuarant very attentive, and enjoyed the food we had there. Good place to stay, if you want to be at the centre of the happening things in Delhi.

  • Stayed April 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Wangelinggal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROHITARORA1, General Manager at The Park New Delhi, responded to this review, 20 May 2013
Dear Guest ,

Thank you for your recent stay at The Park New Delhi and for your valuable feedback.

I am disappointed to learn that your time with us was below the expectation that you have come to expect from The Park New Delhi- We have noted your concerns and have shared them with the team and we appreciate your bringing them to our attention. I do hope that this unusual experience does not preclude you from choosing to stay with us in future.We look forward to serving you again in the near future.

Best Regards,
Rohit Arora
General Manager
Report response as inappropriate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abbotsford, Canada
Level Contributor
278 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 28 April 2013

Location is key at this hotel; you can easily walk and/or take the subway to shopping and restaurants. Room was small but clean with colourful modern touches; however, didn't like the glass wall between the bathroom and the sleeping area. Service is efficient if somewhat impersonal. Food was varied and well prepared especially a la carte items. A good choice for business or couples.

Room Tip: Rooms overlooking pool can be noisy if there is entertainment.
See more room tips
  • Stayed March 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tess S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROHITARORA1, General Manager at The Park New Delhi, responded to this review, 14 May 2013
Your kind comments regarding the hotel’s location and food is highly appreciated .The hotel is situated in the heart of the city's buzzing business and entertainment hub - Connaught Place. It overlooks the historic 18th century observatory - Jantar Mantar and provides ideal accessibility to all the major attractions of the city

I thank you for your recent stay at The Park New Delhi and for sharing your feedback. Its sad to know that your stay experience with us was less than desired

As for the room design , I would recommend selecting a Residence Room upon your next visit which would allow our team to accommodate you on our higher floors. The oversized Residence guest rooms will allow a quieter escape from our "urban" location.

We also offer our guests a choice of various award winning restaurants such as Aqua (winner of 'Bar with best ambience, and Best Lounge Bar in 5 star category" by Times of India), our pool side alfresco restaurant, Agni (winner of the best bar with dancing for four consecutive years by Times of India), is our dynamic and energetic nightclub, Fire, which has been rated as one of the best speciality pan Indian restaurants in the city by Hindustan Times and Mist, our all-day dining restaurant which again has won several awards such as "The best coffee shop award" by HT City.


We look forward to serving you again in the near future.

Best Regards,

Rohit Arora
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kolkata
Level Contributor
124 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 bubbles Reviewed 27 April 2013

Heart of the CP- it's very busy hotel.

Rooms need make up and the guys too.

Tea & Breakfast is good. Can they come up with a Pick up & Drop at little more reasonable rate?

Must appreciate the QUICK reception staff - very efficent.

  • Stayed July 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sikharesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ROHITARORA1, General Manager at The Park New Delhi, responded to this review, 14 May 2013
I thank you for your recent stay at The Park New Delhi and for sharing your feedback.
We at The Park look forward in welcoming you back to the hotel in your next visit to ensure you have a great experience with us .


Best Regards,

Rohit Arora
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Delhi hotels
0.7 mi away
The Lalit New Delhi
The Lalit New Delhi
#44 of 705 in New Delhi
4.0 of 5 bubbles 3,319 reviews
0.5 mi away
The Metropolitan Hotel & Spa New Delhi
0.3 mi away
Radisson Blu Marina Connaught Place
Show Prices
Show Prices
Show Prices
0.6 mi away
The Hans New Delhi
The Hans New Delhi
#100 of 705 in New Delhi
3.5 of 5 bubbles 590 reviews
0.5 mi away
Hotel The Royal Plaza
Hotel The Royal Plaza
#72 of 705 in New Delhi
3.5 of 5 bubbles 2,158 reviews
0.6 mi away
Shangri-La's Eros Hotel
Shangri-La's Eros Hotel
#16 of 705 in New Delhi
4.5 of 5 bubbles 2,537 reviews
Show Prices
Show Prices
Show Prices

Been to The Park New Delhi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Park New Delhi

Property: The Park New Delhi
Address: 15 Parliament Street | Opposite - Jantar Mantar, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Spa Hotel in New Delhi
#39 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Park New Delhi 4.5*
Number of rooms: 220
Official Description (provided by the hotel):
The Park New Delhi is located in the heart of the city’s business and leisure hub – Connaught Place. Designed by the globally renowned Gurus, Conran and Partners, UK,The PARK, New Delhi is inspired by the five elements of nature (water, fire, air, earth and space) from the Hindu science of Vastu Shastra.The property has a hip and contemporary look to it and is known for its popularity amongst young business and leisure travelers. You can find an array of exciting after-hours entertainment options including the highly acclaimed alfresco experience at Aqua – the poolside restaurant and Agni - the ultimate experience for party-goers, which was recently rated as the ‘Hottest place to visit’ by Wall Paper magazine. For those looking to relax and take a break from the daily grind the Hotel’s spa, Aura is the perfect way to indulge in a little self-pampering. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com and Agoda so you can book your The Park New Delhi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Park New Delhi Hotel New Delhi
Park Hotel New Delhi
Park New Delhi
Park Hotel India
Hotel The Park Delhi
The Park Hotel New Delhi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing