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“Will not stay here again”
Review of The Park New Delhi

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The Park New Delhi
Ranked #50 of 713 Hotels in New Delhi
Hyderabad, India
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Will not stay here again”
Reviewed 26 January 2014

This place is supposedly a 5 star joint, I've stayed at other 5 star properties in Delhi and let me tell you, this place does not come close to 5 stars. It might have been nice when it first opened but it's not anymore. The furniture in the lobby even seems dated and dirty. Our room had dust bunnies all over it and it was COLD. I knew it would be cold in Delhi in December but I don't think there was any heat at all in our room. I had a massage at the spa, the woman was coughing, sniffling, and sneezing all over me. Not pleasant. The food was okay a the restaurant.
I had booked in advance a twin smoking room only to find out when I arrived that there were no smoking rooms left. Umm. What? So basically they were not honoring previous bookings which annoyed me and infuriated the person I was travelling with. Not very professional and the staff seemed very overwhelmed.

  • Stayed December 2013, travelled with friends
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Helpful?
Thank lindyannajones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 4 February 2014
Thank you for taking time out from your busy schedule to share your experience with us. It is very sad to hear the account of your stay here. Unfortunately, we are unable to reach you. We would like to speak to you with regard to your visit. May I request you to please share your contact details with us on resv.del@theparkhotels.com. We really wish to connect with you directly. Looking forward to speaking to you. Thank you.
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Thane, India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 January 2014

This hotel is centrally located near cannaught place and offers close access to the city center. The rooms are well designed though slightly small i would say but designed well. The ambience of the hotel was good and i would say it was value for money

Room Tip: Choose facing out
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  • Stayed November 2013, travelled on business
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Helpful?
1 Thank Sameerdes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 29 January 2014
The Park New Delhi is centrally located and we definately take pride in the location of our hotel. We are happy to know that you liked staying with us. It was a pleasure to have you with us and we look forward to welcoming you again at The Park.
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Mumbai
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 January 2014

I stayed in the Park for the third time to participate in a conference that was being held at the same venue. The conference facilities are competent. However the service, rooms and restaurants are singularly unspectacular. Although this is a business hotel, simple things like expensive internet services - room subscriptions for the internet not working in the conference hall, a noisy lobby with very few quiet spaces for business meetings make it a hotel that I do not recommend unless you have a seminar or conference at the venue. I miss the excellent Spanish restaurant that the park had on its premises with exquisite food and decor. to be fair though the one meal I ordered through room service- an Indian wrap cut into kebab portions was delicious and generous in size. The location - across from Jantar Mantar is also very convenient. We ate one night at the vegetarian Saravaran Bhavan which is excellent and just 10 minute walk from the Park.

  • Stayed December 2013, travelled on business
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Helpful?
Thank SerendipityMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 29 January 2014
Thank you for staying with us and sharing your experience on this public forum. We are glad you liked the food. Guest satisfaction is amongst our highest priorities and we appreciate any suggestions which would give us an opportunity to improve. Hoping to seeing you soon at The Park New Delhi.
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Boynton Beach, Florida
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 January 2014

If you are traveling through Delhi, sleeping for one night and then going on to another destination, don't stay at The Park, Delhi. Flights come into Delhi from the US late at night, usually at midnight and the hotel is one hour away from the airport. If you are flying out the next day, it's another hour back to the airport. The hotel is just so-so, mostly clean, good hot water and a decent breakfast. However there is no need to travel for an hour each way just to sleep for 5 or 6 hours.

  • Stayed January 2014, travelled solo
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Helpful?
Thank georgia1124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 4 February 2014
From The Park to the airport would take around 40mins. The hotel is not close to the airport but definitely not faraway keeping in mind Delhi distances. We are really surprised to read to your feedback as The Park Hotels are always situated city centre and known for it's prime locations & accessibility. Sorry to know that your tight schedule probably didn't allow you to enjoy our spaces & explore the city. But we wish you'd stay with us the next time your in Delhi for a longer break so that we can present to you what we do best- The Park hospitality!
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San Diego, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 January 2014

Staff was very apologetic and immediately upgraded me when I decided I just couldn't handle a visibly dirty rug and stained upholstery. Thank you for that! However, the hotel claims to be a 5-star. NOT! Lobby upholstery also tired and stained. High-rise city hotel, no garden. Room overlooked an abandoned high-rise building with squatters living on the premises. Wouldn't stay there again.

Room Tip: Newly refurbished, please, facing street.
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  • Stayed January 2014, travelled solo
    • Value
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Helpful?
Thank quirkyculture
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 24 January 2014
We regret the inconvenience caused to you. We constantly strive to offer the best of hospitality experience to all our guests. The issues mentioned by you regarding cleanliness have been noted and would like to assure you that we will initiate necessary steps to improve the same. Thank you once again for writing your valuable feedback and hope to welcome you soon
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Rotterdam, The Netherlands
2 reviews
Reviewed 20 January 2014

Nice employees, very helpfull. Clean. Kitchen choose is outstanding. We had a very nice stay in the Park Hotel. We will recommend this everyone we now will be visiting Delhi. Good place established in the center!


  • Stayed January 2014, travelled with family
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Review collected in partnership with Skoosh

Helpful?
Thank monisharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 23 January 2014
Thank you for your extremely encouraging comments. We are pleased to be of service to you. We look forward to welcoming you back soon. Have a great year ahead.
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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 January 2014

Stayed here again and this stay was even more comfortable than last stay. Room was clean stocked with enough toiletries. Restaurants serves variety of good fresh food. Vidyaram from housekeeping served us really well. Would come again and stay there.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank tarin k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 20 January 2014
Thank you for the lovely post and we are glad you enjoyed your second stay at The Park New Delhi. We wish to see you soon again. Wishing you a great 2014.
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Additional Information about The Park New Delhi

Property: The Park New Delhi
Address: 15 Parliament Street | Opposite - Jantar Mantar, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Spa Hotel in New Delhi
#34 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Park New Delhi 4.5*
Number of rooms: 220
Official Description (provided by the hotel):
The Park New Delhi is located in the heart of the city’s business and leisure hub – Connaught Place. Designed by the globally renowned Gurus, Conran and Partners, UK,The PARK, New Delhi is inspired by the five elements of nature (water, fire, air, earth and space) from the Hindu science of Vastu Shastra.The property has a hip and contemporary look to it and is known for its popularity amongst young business and leisure travelers. You can find an array of exciting after-hours entertainment options including the highly acclaimed alfresco experience at Aqua – the poolside restaurant and Agni - the ultimate experience for party-goers, which was recently rated as the ‘Hottest place to visit’ by Wall Paper magazine. For those looking to relax and take a break from the daily grind the Hotel’s spa, Aura is the perfect way to indulge in a little self-pampering. ... more   less 
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Also Known As:
The Park New Delhi Hotel New Delhi
Park Hotel New Delhi
Park New Delhi
Park Hotel India
The Park Hotel New Delhi
Hotel The Park Delhi

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