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“Good but room service can improve & needs to fasten”
Review of The Park New Delhi

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The Park New Delhi
Ranked #68 of 777 Hotels in New Delhi
Certificate of Excellence
Reviewed 6 June 2014

In double occupancy pls make it a point to give 1 keys / card per guest. I had to plead for one key per guest & my request was turned down. Both guest need to be given a key.
Room service (F&B) takes too much of time which needs to improve big time. Even basic order took an hour plus.

  • Stayed: May 2014
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Thank amitmittal24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this reviewResponded 13 June 2014

Dear amitmittal24, many thanks for sharing your insightful review on this forum that would certainly assist us to relook at our services. We have noted down your concern and will certainly forward it to the concerned department. We hope apart from the concerned points mentioned by you, your stay with us was a decent one. We look forward to serving you again.

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Reviewed 6 June 2014

I frequently stay at the hotel for business trips. It is conveniently located near the Metro, CP, and other business places. The hotel is well maintained and the staff is very helpful. the breakfast spread is lavish with lots of choices ...... last visit I was there with family and wifey loved it too, what with Janpath & Palika markets just across the road !!

Overall an excellent hotel to tuck in for both business as well as holiday.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with this hotel
Thank Ankur G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this reviewResponded 13 June 2014

Dear Ankur G, it was a pleasure serving you at The Park New Delhi.  It is great to know that you were impressed with our breakfast spread and upkeep.  The Park New Delhi is located in the heart of Delhi and provides easy access to some of the prominent business hubs of the city.  We are glad to note that you and your better half had a great time at The Park. We look forward to seeing you again.

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Reviewed 6 June 2014

For 3 nights after a couple of weeks in Nepal, this was a solid, basic hotel. Rooms were clean, beds comfortable. Gym was decent. Internet was costly and a rip-off. Can't business hotels provide free wi-fi in this day and age? Staff was good and courteous, although like many things Indian they were overstaffed; lots of people standing around. Food was good but a bit pricey. Location is good, near Connaught Place.

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this reviewResponded 13 June 2014

Dear Robert B, we are glad to know about your recent stay experience with us. At The Park New Delhi we pamper our guests with top hospitality. We are happy to know that you were happy with our delicious breakfast spread. Once again, thank you for allowing us to serve you during your trip to Delhi and we look forward to your next visit.

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Reviewed 5 June 2014

I stayed here for two nights at the end of a fortnight in India. The basic fabric of the hotel is fine but, as is the case with a number of hotels in this group, the initial emphasis on design has now been slightly compromised by wear and tear on the design led aspects of the hotel. So, rooms are starting to look a bit worn and could do with a refurb. Prices for food and drinks are on the high side, but there are alternatives close by. Staff are generally very pleasant and helpful. The hotel seems to pride itself on being very busy and attracting lots of groups. The downside of that is that lots of facilities such as the pool, poolside bar and a restaurant that isn't a 24-hour cafe, seemed to be permanently closed "for private parties". All in all this wasn't a bad stay but I wouldn't rush back.

  • Stayed: May 2014, travelled on business
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Thank WeekendTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this reviewResponded 13 June 2014

Dear WeekendTravel, thanks for sharing your insightful review. At The Park New Delhi, it is our primary objective to provide a memorable experience to our guests and we regret that your experience was not in sync with your expectations.  We do hope though that this has not marred your impression of The Park New Delhi and we will have the opportunity to welcome you back again.

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Reviewed 3 June 2014

This hotel is just around the corner from Connaught Place in New Delhi. Not a 5*, more a reasonable 4*. Lots of staff, but I'm not sure they're clear on what to do! My room was fine. Not large, but okay with a good bed. The Internet access at £9 a day is a rip off as is some of the drinks at the bar - £6.50 for a Miller beer! The pool area is nice. I ate in main buffet restaurant for breakfast and once for dinner. Really nice actually. Well presented, lots of choice and tasty. Overall okay for a city.

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  • Stayed: May 2014, travelled solo
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Thank Gary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this reviewResponded 13 June 2014

Dear Gary T, thank you for choosing The Park during your stay in Delhi. We are delighted to note that you you were satisfied with our food. Thank you for the review. Your feedback is important to us.

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Reviewed 3 June 2014

Really a nice hotel. The location was also very good , it suited me perfectly. Delhi traffic can be painful and for me work was a 15 minute drive so was good. Decent rooms, compact in size but modern. Food was good in the restaurant but very pricey. The hotel is quite old it seems , but was busy, also guess it was peak season so bound to be busy

  • Stayed: December 2013, travelled with family
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Thank RG2210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this reviewResponded 5 June 2014

Dear RG 2210, The Park is centrally located and so a favourite of many coupled with the good business season, we are runing high occupancy. Thank you for your kind words and we ish to have you with us soon. Have a great week ahead.

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Reviewed 3 June 2014

NIce place to stay in the prime location of connaught place. Ambiance at the reception was not that great however rooms were clean and maintained their the park class. Staff were helpful and the rooms had enough eelectronic items required.

  • Stayed: May 2014, travelled on business
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Thank Cfil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this reviewResponded 5 June 2014

Dear Cfil, We are very happy that you enjoyed your stay with us. With regard to the feedback, we have addressed the concerned department. Thank you for sharing your valuable comments.

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Additional Information about The Park New Delhi

Address: 15 Parliament Street | Opposite - Jantar Mantar, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Spa Hotel in New Delhi
#43 Luxury Hotel in New Delhi
Price Range: £84 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Park New Delhi 4.5*
Number of rooms: 220
Official Description (provided by the hotel):
The Park New Delhi is located in the heart of the city’s business and leisure hub – Connaught Place. Designed by the globally renowned Gurus, Conran and Partners, UK,The PARK, New Delhi is inspired by the five elements of nature (water, fire, air, earth and space) from the Hindu science of Vastu Shastra.The property has a hip and contemporary look to it and is known for its popularity amongst young business and leisure travelers. You can find an array of exciting after-hours entertainment options including the highly acclaimed alfresco experience at Aqua – the poolside restaurant and Agni - the ultimate experience for party-goers, which was recently rated as the ‘Hottest place to visit’ by Wall Paper magazine. For those looking to relax and take a break from the daily grind the Hotel’s spa, Aura is the perfect way to indulge in a little self-pampering. ... more   less 
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Also Known As:
The Park New Delhi Hotel New Delhi
Park Hotel New Delhi
Park New Delhi
Park Hotel India
Hotel The Park Delhi
The Park Hotel New Delhi

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