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“Very Good,”
Review of The Park New Delhi

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The Park New Delhi
Ranked #68 of 777 Hotels in New Delhi
Certificate of Excellence
Reviewed 22 July 2014

Very friendly staff, very clean rooms, very tasty food, very helpful people, very fast service. The gym and the pool are good too. The only negative point is that the free internet hour can be used only on one device.

Room Tip: Rooms on the entrance side are quiet.
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  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank RitaKalindjian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this reviewResponded 1 August 2014

Dear RitaKalindjian, thank you for your positive review. We are really happy to know that you enjoyed all our service and facilities. With regard to the internet, we are looking at various options that could be preferred to a guest.

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1,780 - 1,786 of 3,113 reviews

Reviewed 21 July 2014

My 2nd stay at a Park property in 6 months and have just come to realise that Park has service issues. For one, ever since I started the booking process there were some mis-communication to which Park gladly offered me a room upgrade. Appreciated. But on reaching the hotel just did not get a Five star ambiance. The reception area could very well be any 4 star entrance. Multiple reminders for housekeeping services, misplaced in-room dining orders just did not go well with me. The breakfast was clearly missing with cold cuts and nuts, something which a health freak like my wife and I are used to consuming in 5 star spreads. A bowl of almonds was served on request.

Things I liked - the room had a fantastic tub for two. Loved it and just might return for the same. Very rare get to use a large spacious tub. The view from the room was lovely, facing Jantar Mantar. The pool and the gym were quite good too. Overall, I may come back only coz i think the location was excellent and suits my needs. The service well, could be much better.

Room Tip: Front facing room.
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
1  Thank zubinnalawalla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this reviewResponded 1 August 2014

Dear zubinnalawala, we are very glad that you enjoyed our room, gym and the pool. The Sunday pool parties are the most popular in the city! About the other aspects highlighted by you, we are looking into it seriously. We apologise for the lapse in services but we ensure that this will never occur again. We give a lot of prominence to training so these matters will be immediately actioned. Thank you for taking time out to share this with us.

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Reviewed 20 July 2014

I stayed in this hotel recently for a week. The place is very ideally located just near CP. Also nearby is the metro station Rajiv chowk. As far as the hotel is concerned, the house keeping is excellent. The staff is always available for your service. However in dining facilities for the room requires improvement. I had asked for the room dining where, the plates were served immediately, however, there were no spoons or fork. Even after asking the person who got the plates, the same was made available after 1 and half hours. The buffet facility is excellent however, it requires a little more variety to be included. Taxi availability is excellent.

Room Tip: Choose smoking floor, if you are a smoker. Better to choose front sided room for good view and space...
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  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Ravi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this reviewResponded 1 August 2014

Dear Ravi R, Taking your feedback, we have strengthened the training in in-room dining. Thank you so much for letting us know so that we can keep a check on the same. We are very happy that you enjoyed the buffet at Mist and the feedback the travel convenience is greatly appreciated.

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Reviewed 18 July 2014

stayed at the park 2 days while in new dehli,was very disappointing. was not a 5 star hotel ,only the staff was helpful. the rooms were poor ,the electrical plugs would not charge our mobiles .very noisy area ,only good thing was the breakfast

  • Stayed: June 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank yianoulla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this reviewResponded 1 August 2014

The breakfast offer you a meal for a king! Thank you for your compliments. We are sorry for the inconvenience caused and your feedback has been addressed internally.

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Reviewed 18 July 2014

Great location and well designed hotel. I stayed at this property for one night, they have nice comfortable beds. The taste of food in the coffee shop especially the Indian food and kebabs was really good.

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Hushmoin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this reviewResponded 1 August 2014

Dear Hushmoin, The team at The Park New Delhi is very excited to read your positive review. Every guest is important to us and their feedback, valuable. We really appreciate you taking time out form your busy schedule to share your good experience with us. Wishing you a wonderful week ahead

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Reviewed 18 July 2014

It's been sometime since I stayed at The Park, Delhi. Apparently, my previous experience was far better but this time I was disappointed with my stay in one of their executive rooms. The room was unkempt and the fruit platter hardly had anything good. The breakfast was just on par. Even the bathroom were claustrophobic. The only good thing was the staff and the beds. For some reason, even the power sockets are placed at weird locations. Definitely not a good design work, certainly not after the renovation.

  • Stayed: June 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank vipul20044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this reviewResponded 1 August 2014

Dear vipul20044, We are renovating our floors in a phased manner and some of the points shared by you are already addressed in the new rooms. We wish you would stay with us once again to enjoy the room new and our services. The team has been briefed on the feedback shared and we will ensure necessary training is imparted to ensure that this is not repeated.

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Reviewed 14 July 2014

My expectations were high, but I was disappointed on every parameter - service, quality of rooms, quality of washroom, the breakfast ++. I took a presidential suite and the TV and phone were not functioning. The carpet outside in the hallway looked unkempt and not clean. The promised a fruit platter, but I had to ask for it 4 times for it to come. I would not recommend this hotel for anyone who wants some class, comfort or 4 to 5 star facilities. Its lacking in many respects.

Room Tip: Simple - there are better hotels in Delhi. Choose those.
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  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dennisglobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this reviewResponded 18 July 2014

Dear dennisglobal, We are sincerely apologetic for the inconvenience caused. The team has discussed the issues highlighted and we have taken steps to ensure SOPs are followed as per the policy. We request you to please treat this incident in isolation and allow us one more opportunity to change your complete perception of our hotel. Most importantly, thank you for letting us know and for taking time out to share your feedback with us.

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Additional Information about The Park New Delhi

Address: 15 Parliament Street | Opposite - Jantar Mantar, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#39 Spa Hotel in New Delhi
#44 Luxury Hotel in New Delhi
Price Range: £83 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Park New Delhi 4.5*
Number of rooms: 220
Official Description (provided by the hotel):
The Park New Delhi is located in the heart of the city’s business and leisure hub – Connaught Place. Designed by the globally renowned Gurus, Conran and Partners, UK,The PARK, New Delhi is inspired by the five elements of nature (water, fire, air, earth and space) from the Hindu science of Vastu Shastra.The property has a hip and contemporary look to it and is known for its popularity amongst young business and leisure travelers. You can find an array of exciting after-hours entertainment options including the highly acclaimed alfresco experience at Aqua – the poolside restaurant and Agni - the ultimate experience for party-goers, which was recently rated as the ‘Hottest place to visit’ by Wall Paper magazine. For those looking to relax and take a break from the daily grind the Hotel’s spa, Aura is the perfect way to indulge in a little self-pampering. ... more   less 
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Also Known As:
The Park New Delhi Hotel New Delhi
Park Hotel New Delhi
Park New Delhi
Park Hotel India
Hotel The Park Delhi
The Park Hotel New Delhi

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