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“BAD BAD BAD”
Review of The Park New Delhi

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The Park New Delhi
Ranked #64 of 716 Hotels in New Delhi
Certificate of Excellence
Rajkot, India
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“BAD BAD BAD”
Reviewed 1 September 2014

the hotel is a not good property for stay the reception staff is real bad no courtesy at all the give rough ans, ok ok food,food not at all value for money. staff not at all friendly, rooms small not good and bathrooms are the worst door doesn't close no locks in the bathroom doors. highly pathetic. in room mini bar filled with old open bottles.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank UnnatKotak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 2 June 2017
Dear UnnatKotak, , Thank you for your feedback. We will surely do the needful and really sorry to have inconvenienced you during your stay with us. Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Selma, Texas
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2014

Second time staying here! I really enjoyed the service, the staff, and the food. The location is great. The staff is super friendly and were helpful with our questions regarding taxis, sights to see, and shopping!

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank johntsharp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 30 August 2014
Dear johntsharp, Thank you for the excellent rating. We feel great to read positive reviews and strive to being the best always. We hope to see you soon at The Park New Delhi. Safe journey back home.
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India
Level 3 Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 August 2014

the hotel is known for small rooms, however i requested for an upgrade to 10th floor and the rooms size was very good. The breakfast buffet is absolutely brilliant with so many options to choose from. the hotel has a night club "AGNI" which is good if u r visiting over a weekend. The bathrooms are undergoing rennovations hence the fittings are old and worn out.

The swimming pool was beautiful but dirty. Lots of ants and leaves.
Overall a great hotel

Room Tip: 10th floor rooms
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  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Shilpjeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 30 August 2014
Dear shilpjeet, Thank you for your compliments on the food and the rooms. We are upgrading the rooms in a phased manner so on your next visit you will see the refreshed new look. The swimming pool is cleaned at scheduled intervals but we will ensure it remains clear and clean. Thank you for your feedback. We wish you a wonderful weekend.
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Dhaka City, Bangladesh
Level 5 Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 August 2014

Conveniently located at Connaught Place, the Park Hotel has all the trappings of a 5-Star property............ We walked in , and it was rather late at night, after our day long sojourn in Agra and the Tajmahal ......... we were welcomed in the most cordial fashion. The young lads at the Reception seemed adept and extremely courteous, ...... Check-in was hassle free. Our Room was compact , yet tastefully furnished .......... a coffee / tea maker, bottled mineral water, in room Safe, a minibar, even a shoe buff ( Yes, a shoe buff !!) well, it all added to "Guest comfort" .......... Most guests worry about the bathroom ...... well, at the Park you needn't ...... it is ALL there !!
Most hotels, even 5 stars, have this little quirks serving at late night , BUT here at the Park , our very late supper was served in real quick time , and the food was wonderful . Loved it !!
The MIST ...... Breakfast........; it was varied , filling , healthy and a great boost to the day !!.....
The PARK is probably one of the best hotels in New Delhi , period !!.
Thank you Park for a wonderful stay .....................

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank mmbakar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 30 August 2014
Dear mmbakkar33, Your feedback is phenomenal. Very encouraging. Thank you very much. We really appreciate your gesture of recommending The Park New Delhi to all. Looking forward to seeing you soon.
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Dhaka City, Bangladesh
Level 5 Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 21 August 2014

Conveniently located at Connaught Place the Park Hotel, New Delhi, has all the trappings of a genuine 5 Star property. Our brief stay at the hotel was a happy one. The young lads at the reception seemed well trained, adept and extremely courteous. Check-in was quick and hassle free. The Room we booked was warm, comforting and tastefully furnished ...... The extra large bed was soft, cushy with clean sheets and sleep came easy. The bathroom was neat and very clean with free toiletries. The hot / cold taps worked just perfectly.
A mini-bar, bottled mineral water and a coffee / tea maker with supplies, extra blankets and even a shoe-buff ( yes, a shoe buff !!) added much value to guest comfort.
Room service was prompt. We checked in rather late after a day trip to Agra and ordered a late supper which was served in minutes . The food was good and tasted just that !! Loved it.
Though very late at night a request for extra pillows was met almost immediately ......Breakfast at the hotel restaurant, "Mist". was one of multiple choice ........ tasty, healthy, filling and gave a definite boost in the morning ..................
Oh, I almost forgot the quaint little swimming pool which can be accessed through the Mist ........ I / we did not quite have the time to take a dip, but walked round it and it looked good ......
A great hotel, great value for money .
I strongly recommend The Park, New Delhi to ALL ..........
Thank you Park , New Delhi, for a wonderful stay !!

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mmbakar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 30 August 2014
Dear mmbakkar33, Your feedback is phenomenal. Very encouraging. Thank you very much. We really appreciate your gesture of recommending The Park New Delhi to all. Looking forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
east coast
Level 6 Contributor
87 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 20 August 2014

If you've seen any Austin Powers movie you will probably hear that crazy music in your head when you enter The Park. It's kind of cool and kind of not and definitely needs a fresh coat of paint. Room for 2 with twin beds was good sized. Bathroom was clear glass walls -- rather like an oversized shower stall -- looked good but made whole room steam up when shower taken. We had hot water coming out of the hot tap and hotter water coming out of the cold tap. 1st night we were so jet lagged we didn't really notice. 2nd night called maintenance who came and banged on pipes, showed me cold was coming out of cold tap and left. Didn't think to also check the hot again...when we went to take a shower there was no hot water and the faucet in the sink turned on when we turned the knob in shower. Too tired to call maintenance again so coolish shower. The really good thing was the breakfast. Great spread, espresso and nice setting. Good location with lost of transportation options. 1 hour free wifi. I tried to use it sparingly but was charged for 24 hour usage as I hadn't actually turned it off after I access it -- there were rather complicated instructions on how to end one's usage that I didn't learn of until I check out -- bit of an annoyance.

Room Tip: Take a look at the room, turn on the water using both the top and bottom knobs.
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  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank susalcarp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 30 August 2014
Dear susalcarp, It's quite fascinating to read the way you have begun the review! Our hotel rooms are in the process of being renovated and refreshed.
Your feedback on the maintenance & the WiFi have shared internally. Thank you for highlighting the room size and the breakfast that you enjoyed. Wishing you a fabulous weekend.
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Mumbai, Maharashtra, India
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 August 2014

The hotel was good as per it's location but the service was way below expectations. The service was delayed and the feedback mechanism was probably non existent. The buffet menu was barely satisfactory but what appalled me was the uncooked meat being served. Didn't feel like a five star facility for sure. Had to check out and move else where for my duration of stay at Delhi, coz food is something you can't compromise with...

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vishwet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohit A, General Manager at The Park New Delhi, responded to this review, 2 June 2017
Dear Vishwet,
Thank you for your feedback. We will surely do the needful and really sorry to have inconvenienced you during your stay with us. Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Park New Delhi

Property: The Park New Delhi
Address: 15 Parliament Street | Opposite - Jantar Mantar, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Spa Hotel in New Delhi
#42 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Park New Delhi 4.5*
Number of rooms: 220
Official Description (provided by the hotel):
The Park New Delhi is located in the heart of the city’s business and leisure hub – Connaught Place. Designed by the globally renowned Gurus, Conran and Partners, UK,The PARK, New Delhi is inspired by the five elements of nature (water, fire, air, earth and space) from the Hindu science of Vastu Shastra.The property has a hip and contemporary look to it and is known for its popularity amongst young business and leisure travelers. You can find an array of exciting after-hours entertainment options including the highly acclaimed alfresco experience at Aqua – the poolside restaurant and Agni - the ultimate experience for party-goers, which was recently rated as the ‘Hottest place to visit’ by Wall Paper magazine. For those looking to relax and take a break from the daily grind the Hotel’s spa, Aura is the perfect way to indulge in a little self-pampering. ... more   less 
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Also Known As:
The Park New Delhi Hotel New Delhi
Park Hotel New Delhi
Park New Delhi
Park Hotel India
Hotel The Park Delhi
The Park Hotel New Delhi

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