Its very difficult to review established properties. Most of the time you end up picking small flaws as the basics have been perfected to precision. I stayed for one night in July. The chk-in process was very good with the staff recognizing that this was my first stay with them, swiftly following up with in-room check-in (!) and finally timing the welcome-drink within minutes of the in-room chk-in. All very prompt, very fine-tuned process with the expected Oberoi warmth. Though I would have given a room with a better-view to the first timer so as to maximize the impact. The rooms though good seem to be belonging to the royal era. The Butler service was good and prompt though I would like to just pick the phone and order what I need thus saving time and a step in the process. The wireless was not very fast. The in-room dining was decent. The food served at the conference I was attending was good with a very good spread across starters, main course and desserts.
Even though I overshot the already extended chk-out by more than an hour I was not charged nor had to negotiate with them. All in all a very good experience.More
- Free Parking
- Breakfast included