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“Simply outstanding!”
5 of 5 bubbles Review of The Oberoi

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The Oberoi
Ranked #3 of 707 Hotels in New Delhi
Certificate of Excellence
Houston, Texas
Level Contributor
150 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Simply outstanding!”
Reviewed 18 December 2013

The best hotel in Delhi, period! I would give it a 6-star if I could. I have never seen such dedication to customer service from all staff, from the doorman to the front desk, managers and concierge. They made us feel more than welcome, they felt us feel at home with family. The hotel is located near the center of town, but still very quiet which is a plus after the hectic traffic in Delhi. It is only 30 to 35 minutes from the International Airport. We arranged for hotel transportation from the airport. The driver was extremely efficient and polite. A hotel representative met us just outside the terminal. This eliminated all the hustle of dealing with taxi peddlers. This is a grand old hotel with all the comforts of a 5-star category, Restaurants are excellent for both Indian and international cuisine. Breakfast buffet is excellent: don't miss the "3-60 pancakes", waffles, fresh fruit, freshly squeezed orange juice, and omelettes. Yes, it is a feast! All staff greeted us by name, with a smile, and they were all more than willing to help. The room was classy, very comfortable, especially the bed. I can't start to name all the niceties that the hotel staff did for us, to make our stay outstanding. I cannot recommend it enough! If it was OK with TripAdvisor rules I would name each one of the people that were helpful, but I will just name a few: front desk ladies, concierge, manger and assistant manager, all the waiters at the restaurant, the doorman, the hotel driver that brought us to and from the airport. Somehow the Oberoi family has succeeded in providing the best hotel experience in Delhi. I will write a personal note to the hotel manager to congratulate him on the quality of his staff.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rocketleech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, 25 December 2013
Dear Guest,

Thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about the arrival experience, the food at the restaurants and our committed team. We are glad that we were able to exceed your expectations.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi and look forward to welcoming you back.

Kind regards,

Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,751 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (341)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Any
English first
Nottingham
Level Contributor
76 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 18 December 2013

I stayed at the Oberoi for 4 nights on business. The hotel provided for me absolutely everything I might possibly need on my trip. Good food check. Quality rooms and a good night's sleep check. Absolutely impeccable service including a butler service check and finally wonderful spa, gym and swim facilities and the ability to hire a driver by the hour which is essential in delhi. The hotel is not cheap by any standards, but the service and friendliness of staff was truly exceptional. I ate at each restaurant, tried the spa and also had room service and in no area of the hotel did i find the service wavered. I can see how some find this a little intrusive but I did not find it over reaching. My favourite part of my stay was actually swimming at dusk in the outdoor pool - it is in a secluded part of the hotel and with the birds and bats circling it felt very atmospheric and memorable. I would definitely recommend this hotel and would absolutely stay here again. My only criticism which is hardly the hotels fault, is that it does seem a little surreal compared to the reality of the rest of Delhi.

Stayed December 2013, travelled on business
Helpful?
Thank Lizabit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, 22 December 2013
Dear Guest,

Thank you for your encouraging words of appreciation. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services, especially the food in the restaurants, the health and wellness facilities and the butler service.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you back to our hotel.

Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 December 2013

The Oberoi , New-Delhi is one of the best hotels to stay when you are on business, especially in November, when you are attending the India International Trade Fair. The hotel is ideally located in the heart of New-Delhi for all business related stays. For the tariff you pay, this is one fine hotel you should never miss. If you are a gourmet and like Italian cuisine, like me, then the Travertino it is! The wine cellar is next door and you can go to town with wine and Italian food. The other feature of the hotel that would be close to the gourmet’s heart (or stomach) is the hugely popular Gourmet store. The hotel boasts an indoor and outdoor pool for die hard swimming buffs. The spa is great for its Ayurvedic treatments and therapies.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MelanieLopnor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, 19 December 2013
Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services, especially the Italian restaurant, Travertino, the wine library Enoteca and The Oberoi Patisserie and Delicatessen. Also as rightly pointed out by you, we are the closest to the International trade fair center Pragati Maidan.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you back to our hotel.

Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 December 2013

Quite frequent visitor to this Hotel for business meetings and conferences. Very good conference facilities and also offer better price than other hotels of this category. Located at very prime locatiion well connected with south and central delhi. Must visit!!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Lokesh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, 19 December 2013
Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services, especially the location of the hotel and the conference and banqueting facilities.

We look forward to welcoming you back to our hotel.

Kind regards

Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Runton, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 December 2013

I stayed at this excellent hotel at the end of a motorcycle tour of Rajasthan. From the moment we arrived the staff could not have been more helpful. The check in was an absolute pleasure, instead of waiting at the desk we were escorted straight to the club lounge for refreshments while the staff processed our reservation.
Our room was very comfortable with all that you could need with some stunning views of Delhi.
The restaurants and bars in the hotel were all first class as were all the staff that looked after us.
I would particularly like to mention Tarun Negi who worked on the concierge desk who went well beyond the call of duty to arrange cars flights etc, he is a real credit to this excellent hotel.
I had stayed at the Oberoi 22 years ago almost to the day and was as it is now one of the best hotels in the world.
Well done to all involved and I hope to return again.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank markstucker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, 19 December 2013
Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services, especially Tarun Negi.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you back to our hotel.

Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wattala, Sri Lanka
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 December 2013

I experienced Extraordinary Courtesy and close intimacy with friendliness at Oberoi, New Delhi, during my short stay there. Food was excellent. Service +++++++. Attention to minute details was very clear and its really teamwork.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anton E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, 17 December 2013
Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services. We are truly grateful for the wonderful things you have said about our hotel, team and services.

We look forward to welcoming you back.

Kind regards
Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kottayam
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 8 December 2013

I myself and my wife dr sobhanakumari has to attend the ICD -( Inter national Congress of Dermatology and also to present scientific papers fron 4/12/2013-08/121/2013 checked in on 04/12/2013 at oberoi hotel new delhi
the first thing came to my mind is the huge mansion with lot of lovely people explained everything in detail it is a fact finding mission which I enjoyed too much , what I liked most is the surroundings a lot of grand old trees our life chain with a lot of birds live and let them live attitude that gave me a lot of inspiration to practice such a culture to grow and help others to plant a lot of trees bark and plants for our future and for our younger generations it is really fascinating i was alloted room no 125 in the first floor I was received with a lot of fascinating activities and a welcome fruit juice which I don't know what it is but it is sweet and tasty. . i like the security checking every time they are apologizing for the act and explaining the reason why they are doing this which I really enjoying I can understand that such duty make us safe in one day I met a trainee her name is Ritu the way she explain facts gave a lot of confidence and definitely is an asset for the hotel .the lavish simple break fast which prompt us to revisit the hotel for another stay but one inconvenience which i noted that they don't provided stair case for standard use , they reserved only for emergencies , which limited our freedom of walking leisurely

Room Tip: opt greenery side
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sadeepms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, 17 December 2013
Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services.

We are truly grateful for the wonderful things you have said about our hotel and services. Your kind comments regarding the team will encourage us to do better

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi and look forward to welcoming you back.

Kind regards
Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi

Property: The Oberoi
Address: Dr. Zakir Hussain Marg, New Delhi 110003, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in New Delhi
#2 Romantic Hotel in New Delhi
#2 Business Hotel in New Delhi
#2 Luxury Hotel in New Delhi
#2 Family Hotel in New Delhi
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Oberoi 5*
Number of rooms: 283
Official Description (provided by the hotel):
Multistory Cosmopolitan Hotel overlooking Delhi Golf Course, 5 km from city center. ... more   less 
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Also Known As:
Oberoi New Delhi
Oberoi Hotels New Delhi
Oberoi Hotel Delhi
The Oberoi New Delhi
Hotel Oberoi New Delhi
Oberoi Hotel New Delhi
Oberoi Hotels Delhi

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