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“Super Hospitality and the Royalty of Oberoi Hotels !!!”
Review of The Oberoi

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The Oberoi
Ranked #2 of 715 Hotels in New Delhi
Certificate of Excellence
Kolkata (Calcutta), India
Level 3 Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Super Hospitality and the Royalty of Oberoi Hotels !!!”
Reviewed 13 January 2014

I share my experience with pride as it's always been a feel good factor to stay at The Oberoi's. The hotel is located very centrally and it's close access to the places of interest and historical monuments makes it even more special . The very essence of Hospitality is displayed by the staffs across this hotel and it's definitely one of the best hotels in the city .

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BBVoyager82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, 17 January 2014
Dear Guest,

Thank you so much for your very kind feedback.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi and look forward to welcoming you back..

Kind regards
Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,755 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (340)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Mumbai (Bombay), India
Level 3 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 January 2014

The hotel is fantastic. Staff are very courteous and you can get the best service in the world. Some rooms offer a great view of the Humayun tomb so that is an added advantage. Good bathroom supplies too. The hotel is old so sometimes that the faucets etc can be problematic although the staff does everything to repair it immediately.

Room Tip: Ask for the monument saving room.
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank duggalkabir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, 17 January 2014
Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit.

We are truly grateful for the wonderful things you have said about our hotel, team and services.

I have also taken note of your comment on the faucet and will like to apologize for the incovenience

We look forward to welcoming you back.

Kind regards
Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 January 2014 via mobile

My wife and I have just spent a wonderful 2 night stay in this lovely hotel. From the moment we were met on arrival til our final farewells the hotel exceeded our expectations in every way. Firstly, the staff acknowledge you by name and make a genuine effort to anticipate your needs right down to offering small gestures of thanks, a delicious selection of freshly made macaroons and a box of Darjeeling tea on departure. Although the rooms are somewhat dated by international hotel standards these days, our was spotlessly clean and comfortable. One minor bugbear was the absence of a decent wi-fi service - you do get 30 minutes free per 24 hours and thereafter pay by the day, which is a bit archaic in today's world of free wi-fi. Breakfast in threesixty was excellent as were drinks in the bar attended to by very friendly and efficient staff. The gym is modern and well equipped, too cold to use the pool. All up a truly enjoyable experience and the perfect respite from the cacophony outside! Thoroughly recommend to those seeking true hospitality in a traditional hotel environment.

Stayed January 2014, travelled as a couple
Helpful?
Thank David161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, 17 January 2014
Dear Guest,

Thank you for your encouraging comments regarding the hotel and services, especially the quality of food in the restaurants and the healt and fitness facilities.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

With regards to your comment regarding internet, I wish to inform you that we do have room rates which are inclusive of internet. Please feel free to contact me directly should your plans bring you to Delhi, I shall ensure that we quote you the best internet inclusive room rate. I can be reached at reuben.kataria@oberoihotels.com.

We look forward to welcoming you back at The Oberoi New Delhi

Kind regards
Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 January 2014

What kind of food would one get in one of the most sought after places in delhi; good?, sumptuous?......... well, the 360 restaurant was too good to be true. Very well done eating area, comfortable seats, beautiful view and to top it all, excellent food.... what more can one ask for on a bright sunday afternoon with the family!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mayankbhatnagar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, 12 January 2014
Dear Guest,

We are delighted that you enjoyed the lunch at threesixty degrees restaurant Thank you for your generous compliments

We look forward to welcoming you back.

Kind regards

Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level 5 Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 January 2014

We spent our first three nights in India in this hotel. The hotel is very cliean and modern and has probably the friendliest staff of any hotel I've ever been in. Evreyone from the room attendants to doormen to front desk agents to dining room staff and management bent over backwards to ensure everything was perfect! We ate in the Threesixty restaurant for breakfast every day and dinner on two occassions. On the first day we were eating breakfast when a waiter suddenly appeared with a plate of Indian breakfast specialty items for us to try. He explained what each item was and then left us on our own to sample. These are things we wouldn't have tried on our own but they were delicious! I would definitely recommend this restaurant. We did eat at the Chinese restaurant on the top floor the second night and were suprized when the bill came and it was $200US for 2 entrees and 4 martinis. Hardly worth mentioning as it in no way downgraded our experience with this wonderful hotel.

Room Tip: Higher floors are better so you can take in the views
See more room tips
  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, 29 January 2014
Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services.

I am glad that you found the staff cordial and helpful, and the overall customer service excellent. I have also noted your compliments for the food served in the restaurants. With regards to your comment regarding the prices, I have reviewed our prices and even compared with similar hotels. I will be happy to share that we are infact slightly lower than other five star hotels

I look forward to welcoming you back.

Sincere regards,

Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 January 2014

We stayed here while my family visited New Delhi. Our flight into Delhi was super delayed getting in, but the Oberoi pickup car (Audi A8=nice ride) was ready when we got there. From airport pickup to checkout, our stay was wonderful. Food (Breakfast and Dinner) quality was superb. Excellent Service from Hotel Drivers, Concierge (Mona) and food servers...everyone was great and personable. The room was nice and clean. Comfortable bed and strong shower. We stayed in a standard room and it was adequate for me, the wife and two young kids. The indoor pool was great for the kids. It was little cold to use to outdoor pool.

Overall great detail to attention throughout the hotel. The flowers in the room are an excellent touch.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rollinon-9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, 12 January 2014
Dear Guest,

Thank you for your encouraging words of appreciation. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services, especially the hotel pickup, the food in the restaurants and Mona, our Luxury experience Manager.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you back to our hotel.

Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi
Level 4 Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 10 January 2014

Hotel is amazing.... we went there with friends to bring in the new year. The staff is so warm and wonderful. We were allowed a late checkout - as late at 4.00 pm. Food is excellent - kids enjoyed the pool. Delhi being so cold - the warm pool was wonderful!!
Loved our stayed :)

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravellorNewDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, Manager at The Oberoi, responded to this review, 12 January 2014
Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services.

We are delighted that you and your kids enjoyed the time at the hotel during new years.

We look forward to welcoming you back.

Kind regards

Reuben Kataria
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi

Property: The Oberoi
Address: Dr. Zakir Hussain Marg, New Delhi 110003, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in New Delhi
#2 Luxury Hotel in New Delhi
#2 Family Hotel in New Delhi
#2 Romantic Hotel in New Delhi
#2 Spa Hotel in New Delhi
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Oberoi 5*
Number of rooms: 283
Official Description (provided by the hotel):
Multistory Cosmopolitan Hotel overlooking Delhi Golf Course, 5 km from city center. ... more   less 
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Also Known As:
Oberoi New Delhi
Oberoi Hotel New Delhi
Oberoi Hotels New Delhi
The Oberoi New Delhi
Oberoi Hotel Delhi
Oberoi Hotels Delhi
Hotel Oberoi New Delhi

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