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“Hospitality at its warmest best!”
Review of The Oberoi

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The Oberoi
Ranked #3 of 716 Hotels in New Delhi
Certificate of Excellence
Chandigarh, India
2 reviews
“Hospitality at its warmest best!”
Reviewed 22 May 2014

Was in for few days stay at the Oberois,New Delhi.Must say,the best hospitality I witnessed and experienced amongst those many other luxury hotels I have been to!The best part is,its all so naturally warm,you feel so comfortable and at ease!All in the hotel staff serve you with a pleasant smile,always around to greet you,to lend assistance,to talk if you are by yourself!Keep it up!!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drpuneetg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this review, 23 May 2014
Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services. At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We are extremely delighted to have you as an “ambassador” for The Oberoi, New Delhi and look forward to welcoming you back.

Sincere regards,

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,752 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (340)
Date | Rating
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  • Dutch first
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English first
Maui, Hawaii
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 May 2014

The entire staff made us feel very special. We were upgraded to a beautiful suite. Our guest relations manager- Mona, helped us plan our itinerary and transportation for the 3 days of touring. Everyone greeted us by name and made our stay truly memorable. Amazing customer service!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 000LoveToTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this review, 23 May 2014
Dear Guest,

It was a pleasure having you stay with us at The Oberoi, New Delhi on your recent visit. I take this opportunity to thank you for your time in evaluating our product and services.

We are truly grateful for the wonderful things you have said about our hotel, team and services especially Mona, our Luxury Experience Manager.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you again shortly

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
delhi
Level Contributor
449 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 21 May 2014

we had a family wedding at the hotel with both the boys side and girls side staying , with all the functions here too. it was excellent arrangement by the staff . the rooms are spacious, neat & clean. the took extra care of doing certain changes we wanted in certain rooms. the food was excellent and breakfast spread was very good. they tried there best to help us in each & every manner.it was a great experience with the help of the hotel!!!!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anugoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this review, 22 May 2014
Dear Guest,

Thank you for your positive comments regarding our hotel, team and services. We are glad that you left with a positive impression of our product and services and we were able to exceed your expectations.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you again shortly.


Sincere regards,

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richland Center, Wisconsin
Level Contributor
3 reviews
Reviewed 20 May 2014

Every staff member at the Oberoi made us feel welcome. The service and kindness was remarkable. The Oberoi is a lovely place to stay, and I would go again. The coffee shop was a good alternative for light meals. Breakfast was fantastic. The pool and the service at the pool was great

Room Tip: If you want quiet, pick the pool side, otherwise it does not matter
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this review, 21 May 2014
Dear Guest,

Thank you for your encouraging words of appreciation. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services especially the hotel food and poolside.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.


We look forward to welcoming you again shortly

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jackson, Wisconsin
Level Contributor
63 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 May 2014

Our company uses this hotel as our main hotel to stay at when in India. This was my first trip to India and staying at this hotel was the best hotel I have ever stayed at anywhere. From the extra friendly and genuine staff to the awesome room and amenities to the 3 fantastic resturants best ever stay!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this review, 20 May 2014
Dear Guest,

Thank you for your positive comments regarding our hotel, team and services. We are glad that you left with a positive impression of our product and services and we were able to exceed your expectations.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you again shortly.


Sincere regards,

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 May 2014

Stayed 2 nights at the Oberoi, New Delhi as part of a long business trip to India. It was certainly an oasis. Our welcome was exceptional, with 3 staff members waiting for us and knew our names. The hotel itself is fabulous and extremely well appointed, with amazing restaurants and even a coffee shop/deli. West facing rooms had district views and were quieter than the other side of the hotel. Rooms were excellent and included a butler service.
Internet was also very good

Room Tip: West facing - away from the traffic noise
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katrina68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this review, 20 May 2014
Dear Guest,

Thank you for your encouraging words of appreciation. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel, team and services especially the welcome at the hotel and the rooms.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.


We look forward to welcoming you again shortly

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montevideo, Uruguay
Level Contributor
63 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 May 2014

We stayed twice in 15 days in this hotel both at the beginning and at the end of our visit to India. It is a more business orientated hotel but we had a ver comfortable stay. Both times we were upgraded to a suite (the first time was a big bigger than the second one), and despite the batrooms were relativeloy small, they were very comfortable. Service was very good and i understand (it was my first time in Delhi), location was also very good. The restaurant served good dinner and breakfast was average.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Urufran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi-NewDelhi, General Manager at The Oberoi, responded to this review, 20 May 2014
Dear Guest,

Thank you for your positive comments regarding our hotel, team and services. We are glad that you left with a positive impression of our product and services and we were able to exceed your expectations.

At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you again shortly.


Sincere regards,

Jay Rathore
Vice President and General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi

Property: The Oberoi
Address: Dr. Zakir Hussain Marg, New Delhi 110003, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in New Delhi
#2 Spa Hotel in New Delhi
#2 Business Hotel in New Delhi
#2 Luxury Hotel in New Delhi
#2 Family Hotel in New Delhi
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Oberoi 5*
Number of rooms: 283
Official Description (provided by the hotel):
Multistory Cosmopolitan Hotel overlooking Delhi Golf Course, 5 km from city center. ... more   less 
Reservation Options:
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Also Known As:
Oberoi New Delhi
Oberoi Hotels New Delhi
Oberoi Hotel New Delhi
Oberoi Hotel Delhi
Hotel Oberoi New Delhi
Oberoi Hotels Delhi
The Oberoi New Delhi

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