We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“could be a chain hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
The Grand New Delhi
Ranked #67 of 716 Hotels in New Delhi
Wassenaar
Level Contributor
109 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“could be a chain hotel”
Reviewed 18 August 2014

the entrance and the hassle with the luggage through a scaner while nobody really looks at them? we did not understand this procedure. Its as if you enter a Hilton hotel and teh rooms are like that. Standard and no extra's. The shower is great. the Italian restaurant serves great pizza's. The breakfast is oke. Not much charm and personal service in this hotel. again no free wifi which is strange in 2014.

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank DutchWassenaar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep B, EAM- Rooms Division at The Grand New Delhi, responded to this review, 25 August 2014
Dear Mr. DutchWassenaar

Thank you for your feedback at the trip advisor.

I understand that you have had a good stay with us. We have taken a note of your concerns related to personalisation of services and charges of the WIFI. We wish to assure you that all our charges are highly competitive and we also have packages available on our website inclusive of the WIFI and other value additions. We have also taken note of certain other constructive feedback as well to work on it.

We look forward to welcome you soon.

With warm regards,
Sandeep Bhatnagar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,105 reviews from our community

Traveller rating
    465
    375
    158
    59
    48
See reviews for
203
172
71
444
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (175)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 August 2014

The Staff at The Grand are extremely corteous, polite and helpful. The rooms are clean and serviced regularly.The gym & pool are excellent - good for early morning workouts before Breakfast. The Breakfast is outstanding with different cuisines & fruits to suit all. The Italian Restaurant is excellent. The Grand is located within 5 min walking distance of The Ambience & DLF Malls which are enourmous and compare to other Malls worldwide - you can purchase almost everything here and there are nice restaurants and coffee shops. It would take one 2 - 3 days to go through these Malls. We thoroughly enjoyed our stay at The Grand, New Delhi and will definitely visit again in future. Lalit Vasani.

Room Tip: Rooms on G.F. near the swimming pool side would be prefered
See more room tips
  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank LalitV556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep B, EAM - Rooms Division at The Grand New Delhi, responded to this review, 25 August 2014
Dear Mr. Lalit Vasani

We are so glad to receive such a wonderful feedback from you.
I would like to thank you on behalf of our team that you have thoroughly enjoyed the room experience, spa, pool services and breakfast services.
I am also glad that our food & beverage outlets have provided an essence of the grand food experience.
We are looking forward to welcome you back for another memorable stay.

With warm regards,
Sandeep Bhatnagar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 August 2014

This property is one of the most beautiful properties in Delhi.. Rooms and bath both are spacious and tastefully designed. We had a conference there and food was delicious. There veg and non veg both cuisines are good. Coffee shop is at ground level where you can sit and relax along a book or newspaper. Service is tad slow we called the housekeeping the mop the bathroom floor and they never came even after calling 3 times, but nevertheless, everything else makes up for the stay.

Room Tip: Choose rooms on top levels.
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
2 Thank APandey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep B, EAM- Rooms division at The Grand New Delhi, responded to this review, 25 August 2014
Dear Ms. APandey

Thank you so much for your words of appreciation for our hotel property and we are glad that you have enjoyed your stay with us.
I am sorry to learn that you did not find the housekeeping services as per the expectations. I have noted the same & have already shared with the concerned department.
We assure that whenever you will come next, you shall only have a seamless stay experience from all facets of the hotel.

With warm regards,
Sandeep Bhatnagar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lucknow, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 August 2014

Our stay was amazing. I went there with family. The rooms and bathrooms were very spacious. The breakfast was awesome, with a lot of options to choose from. The staff in the restaurant was very courteous and always greeted us warmly. The vast area of the hotel with lots of greenery around makes your trip relaxing.

Room Tip: Choose a room with garden view.
See more room tips
  • Stayed May 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank 954Stuti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep B, EAM - Rooms Division at The Grand New Delhi, responded to this review, 25 August 2014
Dear Ms. 954Stuti

Thank you so much for your wonderful feedback that you have shared at the trip advisor.
We are glad to know that you & your family have thoroughly enjoyed the stay with us and appreciated the warmth provided by our team members.
We shall look forward to welcome you all again soon wholeheartedly.

With warm regards,
Sandeep Bhatnagar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 August 2014

People do not bother to take care of guest. Empolyees are non responsive at front desk. Food service and quality of food is good and the staff also perfect. The front office and help desk is not up to the mark

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank VikasSahu2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep B, EAM - Rooms Division at The Grand New Delhi, responded to this review, 25 August 2014
Dear Mr. VikasSahu2014

Thank you for sharing your feedback at the trip advisor.
I am sorry to learn that you were not impressed with services and found front desk team members not up to the expectations.

I assure that your valuable feedback is well noted and shared among the team members. While we stay committed to provide with the best of the five start guest experience, we seems to have faulted here.
I have taken a careful note of your feedback and assure you that necessary corrective measures shall be undertaken to ensure that no other guest of ours faces such an experience.
We look forward to welcome you back soon again and it will surely be this time that we shall be able to bring to you a memorable stay experience.

With warm regards,
Sandeep Bhatnagar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 August 2014

I visited this property for a night after a late wedding and found the hotel room (Grand Premium) one of the most practical, well thought out and yet luxurious rooms. My stay was only for a couple of hours but I woke up relaxed and fresh and felt that everything in the room came together. I was assigned a room over looking a court yard/garden area and didn't mind it at all.

The positives:

1. Location - the place is quite near the airport and yet not in the completely un-lively and boring airport district. The drive to the airport in peak traffic cannot be more than 30 minutes (which is great in Delhi). The place has easy access to Gurgaon (it is really well connected to the mehrauli gurgaon road) and has the hippest malls of Delhi a stone throw away.

2. Room and amenities

(a) The bathroom and so were the toiletries very good (I am freakishly obsessive over baths) and something I liked exceptionally was the fact that the guests could separate the bath and the toilet, the changing area and the bath and the bath and the toilet from the changing area through sliding doors.

(b) Another positive that deserves a separate and special mention it the Bath-tub. It is not your average "lets fit it between 2 walls" and "anyway people will sit in it" variety. The Bath-tub was huge - I mean a person of 5'10 would comfortably lie down and would not feel cramped. Its a great find as usually bath tubs are in small confined areas where you end up getting chaffed in the elbows in manoeuvring yourself.

(c) Linen and Bed - the linen was very good and the bed was King Size and firm but with a spring (just the way I like it)

(d) Room service - the wee-hours choice is moderate and the ordinary things like sandwiches, burgers and shakes are served. I remember seeing a kiddy menu too which is a good touch. I quite liked the cold coffee :)

Overall - Having stayed at other 5 star hotels in Delhi, I can safely say that even without a tag of a brand they have done quite well (Btw this was a Hyatt property which I think was unbranded)

Don't fear even if they market themselves as a business hotel as the place will (or at least the nearby places will) keep you occupied

Small negatives:

(a) Something that comes with a Branded 5 star in the Indian hospitality industry is an escort to your room who shows you where is what and how to operate certain basic features of the room. It also gives you a sense of being looked after and pampered that was amiss

(b) The walk to the room is bit winding from the elevator and its probably due to the structure of the hotel and in heels at the end of the day it seemed like an uphill climb - but again the walk is not as long as the Neemranas or the sprawling LV or Pattaya hotels.

All in all a very good experience and a place worth a visit!

Room Tip: The Grand Premium room was luxurious enough. The room was quite big for a couple and could easily ha...
See more room tips
  • Stayed February 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Simplefern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep B, EAM - Rooms Division at The Grand New Delhi, responded to this review, 25 August 2014
Dear Mr. Simplefern

It was indeed pleasure to receive your detailed feedback at the trip advisor.
As a team, we are happy to know that you have experienced the grandeur of the hotel and we succeeded in meeting the prime expectation of service through excellence.
Though the stay was short, the positives as well as scope for improvements that you have shared with us are well noted. The team is already working on it.
It was a pleasure having you with us and we hope to welcome you back in the future.

With warm regards,
Sandeep Bhatnagar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 4 August 2014 via mobile

This hotel is large and very clean. The rooms were very spacious with its own separate bathroom. No free internet. We did not eat at the restaurant in the hotel. We ate at the ambience mall which is 5 mins walk away with lots of great shops and restaurants like Nando's and TGI Fridays. It's a very large modern mall. The hotel is close the airport but not close to the sights. Overall a great hotel for a short stay.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nisha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandeep B, EAM - Rooms Division at The Grand New Delhi, responded to this review, 25 August 2014
Dear Ms. Nisha B

It was indeed pleasure to receive your feedback at the trip advisor.
Though it was a short stay with us wherein you could not enjoy in house food & beverage outlets, however I would like to take the opportunity to assure you that we create seamless dining experience at all our restaurants.
I hope that you will give us a chance to serve you in near future.

With warm regards,
Sandeep Bhatnagar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Delhi hotels
1.4 mi away
Jaypee Vasant Continental
Jaypee Vasant Continental
#77 of 716 in New Delhi
568 reviews
2.9 mi away
Hyatt Regency Delhi
Hyatt Regency Delhi
#38 of 716 in New Delhi
2,227 reviews
7.9 mi away
The Lalit New Delhi
The Lalit New Delhi
#43 of 716 in New Delhi
3,645 reviews
Show Prices
Show Prices
Show Prices
2.0 mi away
Radisson Blu Plaza Delhi Airport
7.2 mi away
The Metropolitan Hotel & Spa New Delhi
2.1 mi away
JW Marriott Hotel New Delhi Aerocity
Show Prices
Show Prices
Show Prices

Been to The Grand New Delhi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Grand New Delhi

Property: The Grand New Delhi
Address: Vasant Kunj Phase II, New Delhi 110002, India
Region: India > National Capital Territory of Delhi > New Delhi > Mahipal Pur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#38 Spa Hotel in New Delhi
#43 Romantic Hotel in New Delhi
#44 Luxury Hotel in New Delhi
#46 Business Hotel in New Delhi
#54 Family Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:5 star — The Grand New Delhi 5*
Number of rooms: 390
Official Description (provided by the hotel):
Nestled in the heart of NCR, The Grand New Delhi is one of the city's most luxurious and finest five-star hotels. Well-equipped and luxurious with modern facilities and with its resort like feel having luscious greens, magnificent waterscapes, service par excellence, The Grand New Delhi, is the ideal home away from home for discerning business and leisure travelers. Delivering an extremely exclusive and personalized experience to each of its guests, it is the quintessential destination to relax, unwind and discover the city at your own pace. Ideally located, The Grand New Delhi, previously known as Grand Hyatt, is in close proximity to the best the city has to offer- luxury shopping malls such as DLF Emporio, DLF Promenade, Ambience mall; entertainment destinations, perfectly harmonizing city conveniences, diplomatic enclave, near the airport and elite corporate neighborhood, making it the preferred luxury five star hotel in New Delhi. Boasting 390 elegantly designed rooms & suites; 8 distinctive dining and nightlife destinations; the much acclaimed Spa Oasis and salon, state of the art fitness centre, outdoor Swimming pool; over 30,000 square feet of meeting and event spaces at your disposal, combined with our experience and expertise in organizing banquets, weddings, meetings, and events, The Grand New Delhi offers an unforgettable experience. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Southall Travel, Booking.com, Hotels.com, Priceline, Agoda, Traveltool, S.L.U., TripOnline SA, HRS, Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your The Grand New Delhi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Grand New Delhi Hotel New Delhi
Grand New Delhi
Hotel The Grand New Delhi
The Grand Hotel New Delhi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing