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Reviews (1,338)
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584
428
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65
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All reviewsvasant kunjg barcrystal loungeblack marblebanquet teamambience mallclose to the airportf bcoffee shopindian restaurantinternational airportbusiness triprooms are largebreakfast spreadspecial thanksbusiness hotelcomfortable stay
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17 - 22 of 1,338 reviews
Reviewed 4 weeks ago via mobile

Good Ambience and very supportive staff. We had an office event in Ball Room no. 1 and it was handled very well. Not to miss the buffet served was very delicious. Everything was done to perfection. Special thanks to Suresh and Nitin.

Stayed: June 2018, travelled on business
Thank Pooja S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TGND-GM, General Manager at The Grand New Delhi, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you so much for planning your event with us and sharing this shining review of the hotel. We are very pleased to note that you had an enjoyable event. The Grand New Delhi offers an unforgettable experience with our expertise in organizing events combined with some of the best banquet spaces in the city.

The Banquet team gratefully acknowledges your encouragement.

It was a pleasure having you with us and we hope to welcome you again in future.

Best Regards,
Rajat Sethi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

A unique hotel with a lot of space and greenery in the heart of Delhi. I would consider it as value for money. The staff is friendly and the location is great. The rooms are spacious and the best thing is the bathroom with a walk in shower which is rarely seen in hotels.

Room Tip: Pool side rooms has a good view with lots of greenery.
  • Stayed: June 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank sidhartharoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TGND-GM, General Manager at The Grand New Delhi, responded to this reviewResponded 3 weeks ago

Dear Guest,

It is heartening to read your feedback which is extremely encouraging.

We make sure that our guests relax for a greater travel experience, whether on business or pleasure and I am glad to know that our team members were able to make your stay comfortable.

We are grateful for your patronage and look forward to welcome you back for many more memorable stays.

Best Regards,
Rajat Sethi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Decided to go with the family for The 1st birthday celebration of my brother in law's daughter.
It turned out to be a fantastic evening with professional courteous and enthusiast to serve staff. Their motto "Service with a smile".
We were served or should I say taken care by Mr. Deepak - what a man - concerned till the very minutes details to fulfill people's requirement.
The food in all sections was upto the mark with all counter chefs specialized in their field. All sections were closely monitored by the Chef On Duty.
Overall it was an a never to be forgotten evening.

Stayed: June 2018, travelled with family
Thank YUSUF K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TGND-GM, General Manager at The Grand New Delhi, responded to this reviewResponded 3 weeks ago

Dear Guest,

It was a privilege to have you stay with us during your recent visit. We are humbled by your kind words and equally delighted to learn that we could make a difference in your stay. Our associates are always eager to fulfil the simple needs that matter the most. Recognition from guests is a great way to encourage these efforts and I assure you the same promptness, warmth and comfort when you return on your next visit. We hope we will get another opportunity to have you as our guest again in not too distant a future.

Best Regards,
Rajat Sethi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

This is home away from home. Courteous staff ensures attention to detail. Would like to give a 'shoutout' to two individuals who made my recent stay fulfilling. Ms Poonam Chauhan (Guest relations) and Mr Nagendera (Chef). Poonam ensured any feedback/service request were all promptly taken care of. Was happy to see her customer relationship efforts. They have just renovated Cascades-- one of their restaurant for Breakfast, lunch and dinner. The location is excellent. I like that it is minutes of a walk to one the best malls in Delhi and at the same time the hotel boasts of the quiet and lush landscaping unlike any in its class of 5 star hotels. I prefer staying here than the likes of Shagrila, Taj etc.

Room Tip: floor 2-5 are the best for Air-con
  • Stayed: May 2018, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank taresh2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TGND-GM, General Manager at The Grand New Delhi, responded to this reviewResponded 3 weeks ago

Dear Guest,

It is truly a pleasure to read your positive review of the hotel. Your kind appreciation of our staff and services is extremely motivating and heartening to read. The Cascades team gratefully acknowledges your encouragement.

We are delighted to know that you enjoyed your dining experience at Cascades our contemporary multi-cuisine all-day dining restaurant with a live show kitchen which features an extensive international and national buffet and à la carte spread.

Thank you again for making us your hospitality partner. We look forward to welcoming you again soon.

Best Regards,
Rajat Sethi

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Reviewed 4 weeks ago via mobile

The staff is courteous,helpful and really makes an effort to provide for a grand experience at THE GRAND. Can't underscore this enough - the food was mouth watering. The food worships a holy balance of savoury and sweet.
Topping it off with some 70s and 80s music, a joyous luncheon overall. This experience with my family remains etched in my memory.

PS: Take a look at the dessert photos. They are half eaten....(well,we couldn't resist eating some before clicking the photos)
:-)

Stayed: June 2018, travelled with family
Thank Shobhna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TGND-GM, General Manager at The Grand New Delhi, responded to this reviewResponded 4 weeks ago

Dear Guest,

It is truly a pleasure to read your positive review of the hotel. Your kind appreciation of our staff and services is extremely motivating and heartening to read. The Cascades team gratefully acknowledges your encouragement.

We are delighted to know that you enjoyed your dining experience at Cascades our contemporary multi-cuisine all-day dining restaurant with a live show kitchen which features an extensive international and national buffet and à la carte spread.

Thank you again for making us your hospitality partner. We look forward to welcoming you again soon.

Best Regards,
Rajat Sethi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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