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“Not a Business Hotel”

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Vivanta by Taj - Ambassador, New Delhi
Ranked #45 of 713 Hotels in New Delhi
Certificate of Excellence
Mumbai (Bombay), India
2 reviews
“Not a Business Hotel”
Reviewed 9 October 2013

I stayed at Vivanta by Taj - Ambassador last month on a business trip . The positives first : Good location , large rooms, comfortable bed , courteous staff , good food.
On the flipside - Not a business hotel - you get better amenities and secretarial assistance in lower grade hotels . Although this is a part of Taj Hotels, you don't get the feel of a "Taj" property . The bathroom fittings leave much to be desired. The restaurant for breakfast - Yellow bricks - is too small . Not recommended for business travelers !

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Raks59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, 16 October 2013
Dear Guest,

Greetings from Vivanta By Taj – Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review of our hotel on Trip Advisor.

I have made a note of your comment with concern regarding ‘secretarial assistance’. Request you to please let us know any specific incident, for us to look into. Your feedback is valuable for us to take corrective action at our end. Also your suggestion regarding ‘Yellow Brick Road’ has been noted.

Your compliments regarding location of our hotel, food & services have been shared with our team. Thank you for this encouragement; this sure would help our team to strive for the better.

I thank you once again for your response.

Kind regards,


Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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901 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (145)
Date | Rating
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  • English first
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English first
Bangkok, Thailand
Level Contributor
96 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 5 October 2013

What a charming property right in the heart of Delhi. Its truly old and yet regal in its own way and well maintained. Room Service was good. The bed rooms were large ( Since its an old hotel ). The USP would still be the location and neighbourhood, very tony. Very near Khan Market.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ira D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, 9 October 2013
Dear Guest,

Greetings from Vivanta By Taj - Ambassador, New Delhi.

Thank you for your comments. Your feedback is extremely helpful and important to us in delivering the highest level of quality and service to our valuable customers.

Comments such as yours are welcomed as they assist us in evaluating our operation and our success in generating happiness of our guests.

We do hope that you will have the opportunity to visit us again soon and that your visit is an enjoyable one in every respect.

Best regards,


Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
211 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 30 September 2013

The Colonial old world atmosphere of this property immediately attracts. The staff make sure the experience is extremely personalized. The front lawn is a rarity in this day and age in a city hotel.

The rooms are huge, the bathrooms spacious and the balconies add a lovely touch. Yet all Creature Comforts are well provided including the large screen LCD that matches the room size.

The Coffee shop again has atmosphere and an extremely friendly and courteous staff. Only minus point is the buffet area for breakfast which is too cramped.

The location is perfect- central and in the best part of New Delhi.

Overall, highly recommended for a pleasantly different stay.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank madhav24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, 9 October 2013
Dear Guest,

Greetings from Vivanta By Taj - Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review for our hotel on Trip Advisor.

We have noted your comments on the location of our hotel & services. Your feedback has been shared with the team. Thank you for this encouragement; this sure would help them to strive for the better.

Your comment regarding ‘breakfast area too cramped’ has been noted and taken up with our Food & Beverage Manager. I hope you will not hold this against us.

We look forward to serving you again.

Kind regards,

Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 September 2013

Whenever I travel to New Delhi I stay at the Vivanta by Taj - Ambassador. Great location - walking distance to Khan Market. Khan market has great restaurants, banks, supermarkets. Staff at this hotel are the biggest asset. Friendly and helpful. This is not a standard business hotel so don't expect flash, modern rooms. This is a heritage hotels with rooms that have been refurbished to reflect this.

Room Tip: Ask for a refurbished room.
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kerebs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, 9 October 2013
Dear Guest,

Greetings from Vivanta By Taj - Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review of our hotel on Trip Advisor.

Thank you for your valuable feedback. We have noted your comments on the location of our hotel and the staff. Your feedback has been shared with our team; this sure would encourage them to strive for the better.

I am glad that we could make your stay a pleasurable one. Positive reviews like this are a great source of encouragement for all of us.

We look forward to serving you again.

Kind regards,

Sumeet Taneja
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 September 2013

We stayed here for our first 2 nights in India. The room was a great size with 2 kids with us (3 and 1 years). The staff were very friendly and helpful. The arranged airport transfer was perfect with us arriving very late. Would stay with them again if we are in Delhi.

Room Tip: We had a room overlooking the garden at the front. The hotel is set back from the road so it was qu...
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simon w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, 30 September 2013
Dear Guest,

Greetings from Vivanta By Taj – Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review of our hotel on Trip Advisor.

We are glad that we were able to make your stay with us a pleasant one. Positive review like this is a great source of motivation for all of us.

We look forward to serving you again.

Kind regards,

Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 September 2013

The Hotel was built in 1947 but is in a great shape. The rooms are very large - very unusual - and the maintenance is quite good. The staff is so friendly trying to fill all of your expectations that you feel home all the time. The food is a special topic: breakfast is very good, combining both Indian and western food and the rest of meals are always a very pleasant experience. The hotel is only 200 meters from Khan market where you can find a myriad of stores.

Room Tip: 4.o floor is the best
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AldoMF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, 30 September 2013
Dear Guest,

Greetings from Vivanta By Taj - Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review of our hotel on Trip Advisor.

Thank you for your valuable feedback. We have made a note of your comments on the location of our hotel, food & services. Your feedback has been shared with the team; this sure would help them to strive for the better.

We are glad that we were able to make your stay with us a pleasant one. Positive review like this is a great source of motivation for all of us.

We look forward to welcoming you back in the near future.

Kind regards,

Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
30 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 September 2013

I had stayed for a night here for a business trip.
The hotel is really nice and compact, situated at a very premium location.
The staff is very friendly & helpful. Rooms were clean and suitably sized.
Situated next to khan market, this is a perfect place to stay.
The coffee shop yellow brick lane is amazing and offers great food.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank akshayg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review, 30 September 2013
Dear Guest,

Greetings from Vivanta By Taj – Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review of our hotel on Trip Advisor.

Thank you for your valuable feedback. We have noted your comments on the location of our hotel, food & services. Your feedback has been shared with the team; this sure would help them to strive for the better.

We look forward to serving you again.

Kind regards,

Sumeet Taneja
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vivanta by Taj - Ambassador, New Delhi

Property: Vivanta by Taj - Ambassador, New Delhi
Address: Sujan Singh Park | Subramania Bharti Marg, New Delhi 110003, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#27 Spa Hotel in New Delhi
#30 Luxury Hotel in New Delhi
#60 Family Hotel in New Delhi
#64 Business Hotel in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Vivanta by Taj - Ambassador, New Delhi 5*
Number of rooms: 88
Official Description (provided by the hotel):
Vivanta by Taj - Ambassador, New Delhi is an INTACH listed heritage building, built in 1945 by the colonial architect Walter George in a poetic medley of British and art deco style. This arrival zone sets the tone for guestrooms and banquet facilities that deliver the ultimate in urban relaxation. Get set to be delighted with small surprises from the moment you enter. ... more   less 
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Also Known As:
Vivanta By Taj - Ambassador, New Delhi Hotel New Delhi
Ambassador Hotel New Delhi
Ambassador New Delhi
The Ambassador Hotel
Ambassador Hotel In Delhi
Ambassador Hotel Delhi

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