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“2 nights during diwali”

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Vivanta by Taj - Ambassador, New Delhi
Ranked #44 of 733 Hotels in New Delhi
Certificate of Excellence
Reviewed 9 November 2013

its a great location in south delhi and walking distance from khan market.
just don't get mislead by the rs. 5 k room rates you see from various portals like hotels.com
it was rs. 7.5 k with all taxes so that's just deceptive when the real rate is 50% more than the advertised one.
it included a daily buffet breakfast at 'yello brick road' in the ground floor which was decent.
do avail the free platter of fresh fruit daily which is nice.
wi fi rates were exorbitant so we skipped them altogether.
while its a bit expensive during off season for a 4 star, the premium location can't be ignored.
metered taxis are readily available 24 hours on your right as you exit the security check.
which would be true for most 4 star hotels in south delhi in any case.
there is only sd channels on the cable tv - no hd / dth / epg.
the single pane windows are not sound proof and we could hear the fireworks past midnight but its not jarringly loud as in most residential areas in the NCR.

if you are on a diet, most items have flour / sugar / salt / potatoes / white bread / white rice so do check before ordering anything.
its hard to get any healthy options at the chinese joint [most dishes have added sugar!].

  • Stayed: November 2013, travelled as a couple
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Thank hvnk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this reviewResponded 5 December 2013

Dear Guest,

Greetings from Vivanta By-Taj Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review of our hotel on Trip Advisor.

Thank you for your valuable feedback. We have noted your comments on the location of our hotel & food. Your feedback has been shared with our team.

Your comment regarding ‘healthy options at Chinese’ has been taken up with our Executive Chef, he would personally look into the same. Its important for any organization to stay alive to guest experiences and such feedbacks pushes all of us to perform better.

Also your suggestions regarding ‘TV channel & WiFi charges’ has been noted.

I do look forward to meeting you on your next visit.

Kind regards,

Sumeet Taneja
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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652 - 658 of 984 reviews

Reviewed 6 November 2013

Am From Winnipeg Canada,was on holidays with My Hubbie and In laws.
we stayed at Vivanta Taj Ambassdor.Excellent Hotel Rooms and Guest services.
All the staff went out of their duty to assist me .as was 1st time in india.
Big Kudos to all the staff and restaurant Chef Mr.Malick and front Office Manager Mr.satish Rana and G M Mr .Taneja.
I strongly recoment Buisness vistiors and Tourist Taj ambassdor is Home away from Home.
Regards
Jen H Shah
Winnipeg
Manitoba Canada

  • Stayed: October 2013, travelled with family
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Thank HemantShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this reviewResponded 25 November 2013

Dear Guest,

Greetings from Vivanta By Taj – Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review for our hotel on Trip Advisor.

We are glad that we were able to make your stay with us a pleasant one. Positive review like this is a great source of motivation for all of us.

Your kind words for the staff have been shared with them. Thank you for this encouragement; this sure would help them to strive for the better.

I look forward to meeting you on your next visit.

Kind regards,

Sumeet Taneja
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013

I had quite high expectations of this hotel and was a bit disappointed. When shown into our tiny room I was sure I could smell cigarette smoke and asked for an upgrade (we booked through i-escape and if one was available we were supposed to be upgraded). Was kind of annoyed I had to ask for that, if I hadn't said anything we wouldn't have been up-graded. However, the staff were very nice and helpful. I felt a bit un-easy being saluted every time I went through the gates, but it could have been worse! I like the facade and it's more interesting than 'just another big city hotel'. Comfy bed, very clean, nice bath products. Found it was a good location for tourists like us. Expensive airport transfer but it took out the hassle of sorting it ourselves. Yellow brick road has great food, bar ok. Was really annoyed to find out that the welcome drink, just a glass of juice is charged!! There is a little sign on the trolly which my boyfriend saw, but I was checking us in so when I was handed a glass I just took it! That's very sneaky. Pool was out of use when we were there which was a shame, couldn't be bothered to be ferried over to another hotel where we were offered the use of the pool.

  • Stayed: November 2013, travelled as a couple
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1  Thank CatherineSEdwards
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this reviewResponded 30 November 2013

Dear Guest,

Greetings from Vivanta By Taj - Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review for our hotel on Trip Advisor.

Thank you for your valuable feedback. I have made a note of your comments with concern regarding ‘being saluted every time & smell in the room’. Concerns highlighted by you have been taken up with the concerned heads of the department.

With regard to your comment regarding airport transfer, we request you to please let us know the specific incident so that we can take the corrective action at our end. Also please note that ‘welcome drink’ is complimentary for in-house guests and chargeable for non-resident guests.

Your compliment ‘great food’ has been shared with our team. Thank you for this encouragement.

We look forward to serving you again.

Kind regards,

Sumeet Taneja
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2013

It was our first two nights in India and what a lovely old heritage hotel.. A lovely greeting by staff which continued throughout our stay. large rooms and bathrooms= good food with attentive staff
In fact we should import them to UK to train some hotel staff here.. Would stay again. A good start to our holiday with friends.Perfect location.

  • Stayed: October 2013, travelled with family
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Thank alicelilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this reviewResponded 26 October 2013

Dear Guest,

Greetings from Vivanta By Taj - Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review for our hotel on Trip Advisor.

Thank you for your valuable feedback. We have made a note of your compliments on the room size & upkeep of the hotel. We are glad that we were able to make your stay with us a pleasant one. Positive review like yours is a great source of motivation for all of us.

We look forward to serving you again.

Kind regards,

Sumeet Taneja
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2013

We had been to this beautiful hotel in Delhi for 3 nights and it was a reunion holiday with my batch mates but I enjoyed the warm hospitality of this hotel along with my family as well. The hotel is centrally located and just an walking distance from Khan market (used to be our popular hangout during our training days in Delhi). The iconic YBR restaurant has its own charm and food is lovely. Even though the restaurant has a huge space constraint, but the service staff ensures you get a table quicker than you imagine. The Chinese specialty restaurant offered a variety of mouthwatering delicacies and selection of wine is also impressive. Our room was cozy and fit for a family of three (with a kid). My son was spoiled by every staff members since we arrived and all his odd wishes were fulfilled by the hotel team.

Room Tip: Go for higher floor rooms, they have better view
See more room tips
  • Stayed: November 2012, travelled with family
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Thank Chefindro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this reviewResponded 7 November 2013

Dear Guest,

Greetings from Vivanta By Taj – Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review of our hotel on Trip Advisor.

It always feels good to receive e-mail, particularly when it is as positive as your experience was.

We strive every day to ensure our guests have a wonderful meal and a marvelous time at our hotel. Thank you so much for taking the time out to share this with us. It really means a lot to all of us.

Thank you again for your kind comments and patronage. We look forward to serving you again.

Kind regards,

Sumeet Taneja
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2013 via mobile

I regularly stay at the taj vivanta and find it to be one of the most personal yet professional hotels in Delhi. When you are a regular, they would know your name, greet you by the same even if you check in at 1AM. The rooms are large because of the legacy hotel it acquired and the breakfast place is small but food is really good. Highly recommend staying regularly!!

Stayed: August 2013, travelled on business
1  Thank Vikramdani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this reviewResponded 26 October 2013

Dear Guest,

Greetings from Vivanta By Taj - Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review of our hotel on Trip Advisor.

Thank you for your valuable feedback. We have made a note of your comments on the quality of food & services. Your feedback has been shared with the team; this sure would encourage them to strive for the better.

We are glad that we were able to make your stay with us a pleasant one. Positive review like this is a great source of motivation for all of us. .

Your suggestion regarding the ‘breakfast space being small’ at Yellow Brick Road has been noted and taken up with our Food & Beverage Manager. I hope you will not hold this against us.

We look forward to serving you again.

Kind regards,

Sumeet Taneja
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2013

Taj is a good place to stay at always, Its located at really good place....Khan Market is located at its right.....Food is good. Rooms are spaceous.....Good for business visits...

If you are looking for a peaceful stay with no rush, no hussel and bussel...thi is the best place. cost is worth the service provided.

  • Stayed: November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PreetiRamteke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this reviewResponded 22 October 2013

Dear Guest,

Greetings from Vivanta By Taj-Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review of our hotel on Trip Advisor.

Thank you for your valuable feedback. We have noted your comments on the location of our hotel, food & services. Your feedback has been shared with the team; this sure would encourage them to strive for the better.

We are glad that we were able to make your stay with us a pleasant one. Positive review like this is a great source of motivation for all of us. .

We look forward to serving you again.

Kind regards,

Sumeet Taneja
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vivanta by Taj - Ambassador, New Delhi

Address: Sujan Singh Park | Subramania Bharti Marg, New Delhi 110003, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#27 Spa Hotel in New Delhi
#33 Luxury Hotel in New Delhi
#60 Family Hotel in New Delhi
#64 Business Hotel in New Delhi
Price Range: £112 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Vivanta by Taj - Ambassador, New Delhi 5*
Number of rooms: 88
Official Description (provided by the hotel):
Vivanta by Taj - Ambassador, New Delhi is an INTACH listed heritage building, built in 1945 by the colonial architect Walter George in a poetic medley of British and art deco style. This arrival zone sets the tone for guestrooms and banquet facilities that deliver the ultimate in urban relaxation. Get set to be delighted with small surprises from the moment you enter. ... more   less 
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Also Known As:
Vivanta By Taj - Ambassador, New Delhi Hotel New Delhi
Ambassador Hotel New Delhi
Ambassador New Delhi
The Ambassador Hotel
Ambassador Hotel In Delhi
Ambassador Hotel Delhi

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