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“Old world charm with Taj's signature hospitality”

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Vivanta by Taj - Ambassador, New Delhi
Ranked #47 of 715 Hotels in New Delhi
Certificate of Excellence
Reviewed 7 February 2014

Have been visiting at Taj Ambassador, as its more popularly known for more than two years now. Ambassador has an enormous charm of its own with elements of luxury.
The hotel makes you feel at home, and is ideally located at Khan market, a popular and upmarket hangout. Have been upgraded couple of times to the Oriental Suites and it has a charm of its own.
Spacious rooms with all modern amenities, quick personalised service is the USP. The beds are always comfortable with choice of pillows. The Airconditioning and heating is always perfect. IRD is one thing to look forward to in this hotel. Though expensive, it surely serves one of the best Indian cuisines.
I like the air of old world that the hotel has, though the circular structure often leads to a bit longer walk to the lifts from the room, but that's just about fine. It's not swanky like other Vivanta properties, but you won't complain much. You have Delhi's famous Yellow-Black taxis handy, should you want to travel across the city or want a airport drop. The porters are helpful too.
I always find Taj Ambassador quite a homely hotel to stay with for the business trips. The hotel surely should try and get bigger spacious lifts, if the infra allows it to do so.
Surely a recommended place to stay if you are in Delhi.

Stayed: December 2013, travelled on business
Thank ShekharDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this reviewResponded 20 February 2014

Dear Guest,

We thank you for taking the time off to post a review on TripAdvisor.

It is always a pleasure to get an e-mail, particularly when it is as positive as your experience was.

We strive every day to ensure our guests have a wonderful meal and a marvelous time at our hotel and it is extremely encouraging for someone to tell us. Thank you so much for taking the time off to share this with us.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Warm regards,

Sumeet Taneja
General Manager

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613 - 619 of 968 reviews

Reviewed 2 February 2014

I have visited multiple time this hotel in Delhi and every time enjoyed the stay with good standard of service. the location is very close to Metro station. The Khan Bazar is very close. very good place for shopping and you can get good material ...value for money.

Room Tip: Rooms are very big and you may enjoy the same , have stayed more than four times and every time in d...
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  • Stayed: March 2013, travelled on business
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Thank SANJAY D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this reviewResponded 6 February 2014

Dear Guest,

Greetings from Vivanta By Taj – Ambassador, New Delhi.

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

Your compliment ‘good standards of service’ has been shared with our team. We are glad that we were able to make your stay with us a pleasant one. Positive review like this is a great source of motivation for all of us

I do look forward to meeting you on your next visit.

Thanks & regards,

Sumeet Taneja
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2014

I initially planned to reach the hotel by a decent 2000h. However, due to flight delay, I finally reached a little before midnight. The taxi guy kept telling me that there is no Taj near Sujan Singh Park and kept insisting that the Taj was on Man Singh Road. I took kept telling me that it is a different one since I knew clearly where the Man singh one was. I finally guided him using GPS to the exact location.

Check in was fast. Took about two minutes (Had a reservation). The staff was courteous and informed me about the package. Luggage was hassle free and personalised baggage tags was a plus. He assured me that the coffee shop was open 24 hours and one can request for in room dining. (at even midnight for the dinner)

The building is an old one. But the rooms are well done. Wardrobe, TV, remote lighting (which required some time to figure out), Bath tub and a balcony. And all seemed to have a personal touch.

Getting a taxi is easy, the reception arranges for both hotel taxis as well as the yellow and black taxis(the ones who use meters without prompting). An ASK service on the intercom is almost like a personal concierge service.

The Coffee House with the buffet breakfast is small with an extended open area. A little congested. The Buffet spread is limited, but there are enough things which are made to order as part of the menu

Some added advantages - Khan Market is next door, the khan market metro is about 100m away. Airport drop is about Rs. 500/-
The service and the staff is excellent ---- and always with a smile

  • Stayed: January 2014, travelled on business
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Thank schungath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this reviewResponded 6 February 2014

Dear Guest,

Greetings from Vivanta By Taj – Ambassador, New Delhi.

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

It is always a pleasure to get an e-mail, particularly when it is as positive as your experience was.

We strive every day to ensure our guests have a wonderful meal and a marvelous time at our hotel and it is extremely encouraging for someone to tell us. Thank you so much for taking the time off to share this with us.

Your suggestion regarding ‘buffet spread is limited’ has been shared with our Executive Chef. He would personally look into the same. I hope you will not hold this issue against us.

We look forward to serving you again.

Kind regards,

Sumeet Taneja
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2014

This is a charming Taj property in a heritage building, steps from Khan Market and the offices in the Jor Bagh area. Service is very helpful and genuinely warm - there is a small hotel feel here which is much appreciated. The rooms are immense, and many have maintained their original art deco finishings. But beware, with such charm comes eccentricity. The first room we moved into had no wifi access, while the second had a defective heating system. But third time lucky! The in-house bar, breakfast room and Chinese restaurant are all just fine.

  • Stayed: January 2014, travelled on business
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1  Thank RPM59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this reviewResponded 29 January 2014

Dear Guest,

Greetings from Vivanta By Taj – Ambassador, New Delhi.

Thank you for sparing time and posting your review of our hotel on Trip Advisor.

I have made a note of your feedback regarding ‘heating system and the Wi-Fi’. Kindly accept my sincere apologies for the inconvenience caused to you. The issues highlighted by you have been taken up sternly with our Chief Engineer and the IT Manager.

Your compliment ‘service is very helpful’ has been shared with our team. Thank you for this encouragement

I do look forward to meeting you on your next visit.

Kind regards,

Sumeet Taneja
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 January 2014

Decent rooms, old loos (which Amby tries hard to maintain), great food at Yellow Brick Road restaurant (very partial here coz it's open 24 hours), and, above all, superb location. I have stayed there earlier, in 2001 for a significant time, and later on, around 2006 (I think), briefly. The rooms have been fixed much better than a decade ago. Noticed a queer thing though: Taj Amby has a security chap standing one each floor. Never really seen in anywhere else. May be it is better that way!

  • Stayed: January 2014, travelled on business
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Thank RKR911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this reviewResponded 29 January 2014

Dear Guest,

Greetings from Vivanta By Taj - Ambassador, New Delhi.

Thank you for your feedback. This type of thoughtful feedback is extremely helpful and important to us in delivering the highest level of quality and service to our valuable customers.

Comments such as yours assist us in evaluating our operation and our success in generating happiness of our guests.

I do look forward to meeting you on your next visit.

Kind regards,

Sumeet Taneja
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2014

What made this Hotel was the staff service - they went out of their way to make us comfortable and there were always complimentary drinks and snacks left for us. Close to the Khan market. Average accommodation, clean and tidy.

  • Stayed: January 2014, travelled with friends
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Thank Matatiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this reviewResponded 29 January 2014

Dear Guest,

Greetings from Vivanta By Taj - Ambassador, New Delhi.

We thank you for taking your time off to post your review on Trip Advisor.

We are glad that we were able to make your stay with us a pleasant one. Positive review like this is a great source of motivation for all of us..

I do look forward to meeting you on your next visit.

Thanks & Regards,

Sumeet Taneja
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2014

Located near khan market and very close to the metro place, this is a great place to stay. It offers signature Taj service and lives up to the Taj expectations. Food was good and I liked their small & unconventional coffee house on ground floor. If you want a good hotel and want to travel to various places in Delhi, due to proximity to Khan Market and metro station, this is a good place to stay.

  • Stayed: August 2013, travelled with family
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Thank Celebrate-Traveling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this reviewResponded 29 January 2014

Dear Guest,

Greetings from Vivanta By Taj - Ambassador, New Delhi.

At the outset, I would like to thank you for sparing time and posting your review of our hotel on Trip Advisor.

We have noted your comments on the location of our hotel, food & services. Your feedback has been shared with the team. Thank you for this encouragement; this sure would help them to strive for the better.

Comments such as yours assist us in evaluating our operation and our success in generating happiness of our guests.

I do look forward to meeting you on your next visit.

Kind regards,

Sumeet Taneja
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vivanta by Taj - Ambassador, New Delhi

Address: Sujan Singh Park | Subramania Bharti Marg, New Delhi 110003, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#28 Spa Hotel in New Delhi
#35 Luxury Hotel in New Delhi
#60 Family Hotel in New Delhi
#64 Business Hotel in New Delhi
Price Range: £105 - £266 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Vivanta by Taj - Ambassador, New Delhi 5*
Number of rooms: 88
Official Description (provided by the hotel):
Vivanta by Taj - Ambassador, New Delhi is an INTACH listed heritage building, built in 1945 by the colonial architect Walter George in a poetic medley of British and art deco style. This arrival zone sets the tone for guestrooms and banquet facilities that deliver the ultimate in urban relaxation. Get set to be delighted with small surprises from the moment you enter. ... more   less 
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Also Known As:
Vivanta By Taj - Ambassador, New Delhi Hotel New Delhi
Ambassador Hotel New Delhi
Ambassador New Delhi
The Ambassador Hotel
Ambassador Hotel In Delhi
Ambassador Hotel Delhi

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