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Hyatt Regency Delhi
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Reviews (2,602)
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1,662 - 1,667 of 2,602 reviews
Reviewed 10 March 2014

Why greedy?
1) we were checking in at 1 am, so I asked for a discounted rate for the day. Impossible, we had to pay full rate
2) we were checking out at 11 pm, I asked again for lower rate but again refused and we paid full rate for just few hours
3) we booked table in the Indian restaurant of the hotel via internet, on the website they promise 20 % discount for internet booking. When we came to the place we were told our reservation does not exist and we had to pay normal prices.
Why dirty?
The carpet at my bed has very likely never been vacuumed. It was incredibly dirty and I had to put there a towel to get into the bed.
Furthermore the windows cannot be opened by guests, rooms are humid, no fresh air, air conditioning is old and the fan in my room squaked even at the lowest speed.

  • Stayed: February 2014, travelled on business
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Thank Zdenek P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

Business hotel designed in the traditional beehive style with interiors based on dark themes. Staff tries very hard to inject some soul, which is very heartening. Pritam at breakfast did his best to tailor my experience to my preferences, which was appreciated.

The hotel's charges for webcheking at the business centre are fairly steep, which is surprising given that most hotels allow this for free.

Rooms are efficiently laid out and well maintained.

  • Stayed: February 2014, travelled on business
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Thank JoggingPlans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this reviewResponded 11 March 2014

Dear Valued Reviewer,

Thank you for choosing to stay at Hyatt Regency Delhi upon you recent visit to the Capital. We are glad that our staff members contributed towards making your stay at the hotel a pleasant one.

We look forward to welcoming you soon in future.

Best regards,
Aseem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2014 via mobile

Excelant hotel. Staff 
Next time I will stay in the same Hotel
Breakfast superb. Buffet dinner excellent. Not necessary to look for another restaurant. Also the Italian restaurant there is very good.

  • Stayed: March 2014
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Thank IsraelRachel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this reviewResponded 10 March 2014

Dear Valued Reviewer,

Greetings from Hyatt Regency Delhi.

Thank you for your encouraging feedback for our staff and the service and facilities provided by us. We are glad to learn that we were successful in creating a pleasant experience for you.

We look forward to being of service to you from time and again.

Best regards,
Aseem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2014

We checked in and got to our room and found it was a double and not a twin as requested. Reception did very little to try and rectify the situation. we were out all afternoon and came back in and still nothing done, apart from oh we have a room, as some one has checked out, it will be ready in 10 mins 35 mins later after 2 calls to reception we eventually got a room. Very poor. On the plus side the hotel is lovely and the restaurant and food were excellent. rooms are spacious and bathrooms are great. Buck up on the service folks.

  • Stayed: February 2014, travelled with friends
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Thank hamishhow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this reviewResponded 7 March 2014

Dear Valued Reviewer,

Greetings from Hyatt Regency Delhi.

Thank you for your genuine feedback based on your recent stay with us. We deeply regret for the inconvenience that you experienced post check-in. This is unlike the kind of service that we deem to provide our valued guests. We sincerely apologize for this inconvenience, the concerned team will ensure that such causes of concern are not repeated in future.

Thank you for your appreciation about our restaurants and the hotel facilities at large.

We look forward to welcoming you to a pleasant experience in future.

Best regards,
Aseem

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2014

The room was very spacious & elegantly done, I would rate it at par with the Hyatt regency at Singapore.

I slept peacefully, with no disturbances at all.

No disappointments at all -keep the good work.

  • Stayed: February 2014, travelled on business
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Thank Vibhor_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt R, General Manager at Hyatt Regency Delhi, responded to this reviewResponded 5 March 2014

Dear Valued Reviewer,

Thank you for staying at Hyatt Regency Delhi upon your recent business trip to New Delhi.
We are delighted to learn of your amazing stay with us.

We look forward to welcoming you back soon.

Best regards,
Aseem

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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