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“Decent hotel for business travel”

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Hyatt Regency Delhi
Ranked #42 of 715 Hotels in New Delhi
Certificate of Excellence
Dayton, OH
Level 5 Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Decent hotel for business travel”
Reviewed 16 May 2014

I stayed at the Hyatt Regency Delhi during a recent business trip to India. The hotel itself is very nice, clean, and comfortable. The check-in experience was excellent as the staff was prepared for my arrival and took care of getting me settled into the room. The room itself was very comfortable and reasonably spacious. The neighborhood is not that great, but that sort of comes with the territory in Delhi. Security was very tight with cars being checked (hood and trunk) prior to even entering the hotel driveway, and a metal detector for everyone before entering the hotel. I was not necessarily thrilled with the fitness center, however. There was a lack of cardio equipment, which meant all of the machines were full- that's a disappointment when you are ready to workout and can't. Overall, it was a good experience and I would certainly consider the Hyatt for future travel there.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank C_and_B_Dayton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKapoorGMHRD, General Manager at Hyatt Regency Delhi, responded to this review, 19 May 2014
Dear Valued Reviewer,

Thank you for expressing your fond comments about your recent Hyatt Regency Delhi stay experience in Tripadvisor!
Thank you for your admiration about our services and security measures. Such comments heightens the motivation level and helps the team to perform better than before.
We have taken your feedback on the health club and will try our best to consider the suggestion whenever we decide to revamp the fitness provisions.
We look forward to your visit soon!

Best regards,
Aseem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,296 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (328)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Turkish first
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English first
kohima
Level 4 Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 13 May 2014

this is an excellent hotel, perhaps one of the best in New Delhi, India's capital. Location is excellent and the service is up to the mark. Its a large hotel with several eating options. we loved the Italian restaurant and the Chinese restaurant has always been a favorite. the Indian restaurant also serves authentic good Indian cuisine. will surely stay here again.

Room Tip: the chinese and italian restaurant are very good
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AbuMetha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKapoorGMHRD, General Manager at Hyatt Regency Delhi, responded to this review, 19 May 2014
Dear Valued Reviewer,

Thank you for the wonderful review on TripAdvisor. We are glad you had such a great stay and were able to enjoy our facilities and services specially the dining experiences at La Piazza and The China Kitchen.
We look forward to you staying with us in the future.

Best regards,
Aseem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 May 2014 via mobile

Coming off the overnight BA flight from LHR, we were immediately grreted by the Hyatt staff at arrivals. Within
minutes, we were being whisked through the very calm, (Saturday) traffic. Arrived at hotel, greeted by our name and were taken to the 6th floor by the courteous staff. Amazing service, check us in whilst in our room, hand scanned passports and luggage was delivered within 5 minutes. Well done Hyatt, Delhi

Stayed May 2014, travelled as a couple
Helpful?
Thank megwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKapoorGMHRD, General Manager at Hyatt Regency Delhi, responded to this review, 19 May 2014
Dear Valued Reviewer,

Thank you for the wonderful review on TripAdvisor. We are glad you had such a great stay and were able to enjoy our services. We look forward to delighting you in future as well. Hope you will visit us soon.

Best regards,
Aseem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lichfield, United Kingdom
Level 5 Contributor
75 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 27 April 2014

Best hotel this trip by far. beautiful modern rooms ,clean modern bathroom, big comfortable beds. Good menu and food in the restaurant, best buffet breakfast in India, a bar with beer on draught served in litre jugs,friendly efficient staff. There is nothing I can fault with this hotel, it even has a shopping mall next door less than a two minute walk. the rooms have the sockets that accept all plugs no need for adaptors (why can`t all hotels have these).
If I have to come back to New Delhi I wouldn`t even look for another hotel.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grahammckenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKapoorGMHRD, General Manager at Hyatt Regency Delhi, responded to this review, 19 May 2014
Dear Valued Reviewer,

Thank you for review of Hyatt Regency Delhi on TripAdvisor! I'm so glad to learn that you enjoyed the services of the restaurants and the comfort of the room. We look forward to welcoming you back to the city and being of service to you again!

Best regards,
Aseem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 6 Contributor
1,008 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 761 helpful votes
Reviewed 25 April 2014

During my college days in Delhi ( early 1990's ), I practically used to cross Hyatt almost every day. The name, the building and everything about the hotel had an iconic around it. I guess much water has flown under the bridge since that time. It's 23year later and I had to check in the hotel yesterday.
It neither carries that same aura nor does it evoke the same respect. I feel time has taken a toll on the grand old hotel of RK Puram. Service is immaculate, checking and check out super fast, food quality more than decent, warmth of the staff simply superb. But the hotel corridors, the room size and rest of the physical infrastructure wears a jaded and old look. In all, I feel there are much better hotels in Delhi at a far better price.
Sigh....!!!!

Room Tip: Most rooms are quite small
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BhawaniPathania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKapoorGMHRD, General Manager at Hyatt Regency Delhi, responded to this review, 19 May 2014
Dear Valued Reviewer,

Thank you for your feedback. I a™m sorry to hear that the hotel ambience and decor was not up to your expectations. However, we are glad that you enjoyed our hospitality where each of the services provided, are competitively priced.
You will be delighted to know that we continuously carry out renovation projects to improve the look and feel of the facilities. Recently we have renovated a couple of rooms and suites and redone a new lounge too. Over a course of time more of the guest areas will be considered for renovation.
We hope that you will visit us soon.

Best regards,
Aseem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 April 2014

Hyatt Regency Delhi is a good place for a business traveller considering its location an facilities. The proximity to airport will make a first time visitor to Delhi comfortable as he can reach fast. The airport port pick us is very professional and check in is easy. I found overall service and support from the staff is warm and courteous. I did not get a chance to try any of the restaurant this time but room is cosy, comfortable and well maintained. During this stay I got a room facing back side (towards GAIL building) which provided me a shabby overview of the surroundings when tried to get an outside scenery.Otherwise a perfect place for business stay and relax or work.

Room Tip: select one facing the front entrance. Back facing rooms will provide a shabby look of office bulding...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank panickermanoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKapoorGMHRD, General Manager at Hyatt Regency Delhi, responded to this review, 19 May 2014
Dear Reviewer,

Thank you for your fantastic five star review about our property in Tripadvisor.
We are thrilled that we could add to your pleasant business trip to the city. Next time you visit us, recommend that you request to be booked for a view room so that you may enjoy the serene pool or the manicured garden view. Also, do manage some time to trial a dining experience at any one of our award winning restaurants. I guarantee that you will certainly take home a pleasant memory with you.
I hope we will be able to welcome you back soon.
Regards,
Aseem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
250 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
Reviewed 21 April 2014

The Hyatt Regency is situated in the middle of a very busy ring road. It is also positioned quite a distance from any of the tourist attractions meaning you either hail a cab or a tutt tuk to get around. We had booked a suite for our stay which gave us access to the Regency lounge. The booking said cocktails and canopies would be served each evening but no one knew quite how to make a cocktail so we settled for red wine or vodka and coke. Breakfast was plentiful although only my husband was acknowledged by the staff each morning: ‘Did you have a good night’s sleep, sir?’ ‘Is your food ok, sir?’ They even pulled out his chair for him to sit on leaving me standing there so my husband would leave them standing there while he came round to pull my chair out for me.
I’m a smoker but my husband isn’t. The only place anyone was allowed to smoke was on one of two benches. This meant that you had to leave your drink or risk losing your outside table in order to go and take up residency on one of the benches. If, however, the benches were full - as they often were, then you had to stand and wait in line as the photos show. The assistant manager tried to be helpful by adding another chair to the area but this was snapped up quite quickly then removed. We were shown to a smoking bedroom but I declined it as I don’t smoke indoors at home and wasn’t going to start on holiday.

Room Tip: Rooms positioned on a higher floor as there is constant beeping of horns from the heavy traffic outs...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank T4Nina4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKapoorGMHRD, General Manager at Hyatt Regency Delhi, responded to this review, 22 April 2014
Dear Valued Reviewer,

We truly value you honest feedback. Please accept my sincerest apologies for your experience and be assured that all concerns mentioned have been addressed with the appropriate staff.. We appreciate your honest feedback and hope that we have an opportunity to host you again in the future.

Best regards,
Aseem
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Delhi

Property: Hyatt Regency Delhi
Address: Bhikaiji Cama Place | Ring Road, New Delhi 110002, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Spa Hotel in New Delhi
#27 Romantic Hotel in New Delhi
#29 Luxury Hotel in New Delhi
#30 Business Hotel in New Delhi
#32 Family Hotel in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hyatt Regency Delhi 5*
Number of rooms: 507
Official Description (provided by the hotel):
Hyatt Regency Delhi, the largest five-star hotel in Delhi, is located in the commercial hub of Bhikaji Cama Place just 20 minutes' drive from Indira Gandhi International Airport and the city's domestic airport. The Delhi hotel is also close to embassies, consulates and corporate headquarters, making it one of the most preferred business hotels in Delhi.The 507 rooms and suites at Hyatt Regency Delhi are equipped with modern amenities and high-speed Internet access to support guests' business needs, while all seven floors offer a panoramic view of the city and the landscaped gardens. The city hotel is also a benchmark of excellence for five-star dining in Delhi, that offers an exceptional range of dining options. Enjoy a delicious meal at the Cafe an all-day dining restaurant or resort for a traditional Chinese dining experience at the China Kitchen. Settle down for a brief coffee break or a sweet interval at the Sidewalk . For authentic Italian, choose La Piazza, the warm, lively and casual dining restaurant. Wind up the busy evening with a splendid meal at the TK'S Oriental Grill; or simply step into Polo Lounge to experience fine flavours, while a live musical performance keep the spirits high.Within this New Delhi luxury hotel, guests can also enjoy numerous leisure facilities, including an outdoor swimming pool and the Club Olympus Fitness Centre and Spa. One can opt for the best shopping experience too at the hotel's multilevel shopping complex featuring more than 36 boutiques of Indian artifacts, handicrafts and jewelers.The bustling capital provides a wealth of activities for guests to experience, options range from sightseeing in Delhi including some of the noted architectural and historical wonders of the world. For those who want to indulge in shopping in Delhi, you can choose from the alleys of old Delhi to the most chic markets, also those wishing to spend their time in sports activities in Delhi, the nearest golf courses and Polo ground offers ample opportunities, also one can visit the museums or be enchanted by the religious places.The proximity of the Hyatt Regency Delhi to numerous and famous business centers makes it the ideal place to plan a conference, a product launch or a fashion show. As a leading wedding venue hotel in Delhi, the hotel has arranged many weddings in the past 30 years. ... more   less 
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Also Known As:
Hyatt Regency Delhi Hotel New Delhi
Hyatt Regency New Delhi
Hyatt New Delhi
Hyatt Hotel Delhi
Hyatt Regency Hotel New Delhi
Hyatt Regency Hotel Delhi

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