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“Exceptional Views”

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Hyatt Regency Delhi
Ranked #38 of 708 Hotels in New Delhi
Certificate of Excellence
Adelaide, Australia
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Exceptional Views”
5 of 5 bubbles Reviewed 22 June 2014

We received value for money here. Great food offering wonderful indian cuisine but also western cuisine for this who need a break from constant curries while travelling. Reasonably priced. The rooms are rally big with wonderful balcony views. Great service including cheap limousine service to show you around

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AseemKapoorGMHRD, General Manager at Hyatt Regency Delhi, responded to this review, 24 June 2014
Dear Valued Reviewer,

Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us. We pride ourselves in providing our guests a service par excellence and appreciation from guests further encourages and motivates us in our quest of providing authentic hospitality.

We are delighted to hear that you enjoyed the dining offerings and the chauffeur services which have been specially crafted for each of our discerning guests .

We look forward to welcoming you back very soon.

Best regards,
Aseem Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,149 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (316)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 20 June 2014 via mobile

This is not the first time I have stayed in this hotel but it is simply awesome!!!

I showed up without a pick up arranged but they person in the airport arrange it without hassle!

They recognized me by my name upon my feet touching the entrance of the hotel! Food was awesome. And their manager - Jishan.......is superman from the heavens!!!' This is an amazing place for me. Service is par excellence! Stop doing it Hyatt....I falling on love with your hotel :)

Stayed May 2014, travelled on business
Helpful?
Thank Sanjay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AseemKapoorGMHRD, General Manager at Hyatt Regency Delhi, responded to this review, 24 June 2014
Dear Valued Reviewer,

Thank you for your overwhelming feedback based on your recent visit to Hyatt Regency Delhi. Encouraging comments like yours certainly motivates the team to perform better.
Thank you for appreciating our service, facility and the helpful staff members. We hope that you will allow us to delight you in future as well.

We look forward to welcoming you soon to yet another memorable Hyatt experience.

Best regards,
Aseem Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 20 June 2014 via mobile

Please never visit this property.

Reasons
1 They charge for parking even for 5 minutes.
2 Hotel staff is very rude and inconsiderate.
3 Greedy mindset and overly priced.

Background - I visited this property for buying chocolates for my wife and saw that the bakery shop was closed. When I asked valet for my car he said you would need to pay for parking before we get your car. I never expected this from a 5 star property. Never going to visit it again.

Stayed June 2014, travelled solo
Helpful?
1 Thank Comfort_BnB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AseemKapoorGMHRD, General Manager at Hyatt Regency Delhi, responded to this review, 24 June 2014
Dear Valued Reviewer,

Greetings from Hyatt Regency Delhi!

Thank you for taking the time and sharing your feedback based on your recent visit to the hotel.
We would like to apprise you that all our facility and services have been competitively priced and introduced to enable comfort and convenience to each of our guests.
Reference to Sidewalk, the bakery and confectionary store at the hotel, pleased to inform you that the store is operational from 9:00 AM to 9:00 PM daily. If you have any exclusive requirements, recommend that you call on + 91 11 6677 1304 before you visit the store.

Please accept my sincerest apologies for the disappointing experience that you had with a member of our team. I assure you that it is otherwise unlike the high standards of service we endeavour to maintain.

We look forward to being of service to you soon.

Best regards,
Aseem Kapoor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Donetsk, Ukraine
Level Contributor
78 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 18 June 2014

this was the 3rd Hyatt in India I stayed and was the worst one and the most expensive one. Room is pretty small, furniture is pretty old. Just the internet was very good and the food was just perfect. Great breakfast and lunch in main and very nice lunch in Italian one. I would not recommend this hotel for staying but you have to visit those restaurants.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ilia_marchello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AseemKapoorGMHRD, General Manager at Hyatt Regency Delhi, responded to this review, 20 June 2014
Dear Valued Reviewer,

Thank you for your feedback and we are pleased to hear that you were satisfied with the food and beverage offers available at Hyatt Regency Delhi. We pride ourselves in offering unique food and beverage concepts at each of our award-winning outlets and appreciation from guests further encourages and motivates us in our quest of providing authentic hospitality.

Reference to your feedback on the rooms, recommend that you request to be booked in one of the newly renovated room or suite whenever you visit us next. We would also like to inform you that at Hyatt Regency Delhi, renovation drive is a continuous process and in due course of time more rooms and other guest areas will be considered for renovation.

We would also like to inform you that our services are competitively priced. Moreover, to avail discounted rates and special privileges in dining we also have a loyalty programme in place. You may write to us directly (delhi.regency@hyatt.com) in case you wish to enroll yourself for a Club at the Hyatt membership programme.

We look forward to welcoming you back soon.

Best regards,
Aseem Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 16 June 2014 via mobile

We stayed here for 3 nights and the price they charge for food is disgusting!! We shared one bowl of noodles and it cost us $40aus! Everything is way over priced and food is not that great. Defiantly over rated hotel. It is far from all the main places or shops in Delhi. Rooms are dated and smell like stale carpet. Very disappointing will not be recommend anyone to stay here.

Stayed June 2014
Helpful?
2 Thank Obie1626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AseemKapoorGMHRD, General Manager at Hyatt Regency Delhi, responded to this review, 18 June 2014
Dear Valued Reviewer,

Thank you for sharing your valuable feedback based on your recent stay with us. We would like to update you that all our services and facilities are competitively priced. We also have a loyalty programme in place which will enable guests to avail discounts in our exclusive dining outlets.

Reference to the room issue that you faced this time, recommend that you book to be reserved in one of the recently renovated room or suite upon your next visit.

We look forward to welcoming you and being of service to you.

Best regards,
Aseem Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey, US
Level Contributor
136 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

Comparing to any Hyatt in the US or other Asian countries, the service in Delhi is super good. Immediately you walked out of the car, I was brought to my room immediately. The check in was done in your room rather than wait in the front desk. Everywhere you can easily find a person to ask questions. The bed is very comfortable. The only drawback is the tower in the bathroom a bit old. It doesn't feel like 5 star hotel's tower.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelover64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AseemKapoorGMHRD, General Manager at Hyatt Regency Delhi, responded to this review, 17 June 2014
Dear Valued Reviewer,

Thank you for appreciating our hotel facility and services. We feel delighted to learn of your pleasant stay with us.
Reference to your feedback on the bathroom, next time you visit us recommend that you request to be booked in one of the newly renovated room or suite. The newly refurbished room facilities will definitely resolve the issue that you faced this time.

We look forward to being of service to you in future too.

Best regards,
Aseem Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
122 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 8 June 2014

This is the 2nd time I have stayed at the Hyatt, and I have booked a 3rd visit. The check in process is super swift and efficient. I payed the £40 for use of the lounge which also gives you breakfast, refreshments through the day and beer, wine and spirits in the evening, so I think it is worth the money. The Chinese restaurant is also worth a mention, as It is very good.

I also got free upgrades (twice) to a suite which was nice...

Stayed May 2014, travelled on business
Helpful?
Thank spencermit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AseemKapoorGMHRD, General Manager at Hyatt Regency Delhi, responded to this review, 10 June 2014
Dear Valued Reviewer,

Thank you for recommending us on TripAdvisor! Good to hear that you had a pleasant stay with us upon your second visit and is keen on staying with us in future too. Glad that the services at the Regency Club Lounge and The China Kitchen added to your pleasant stay.

We look forward to delight you in future as well.

Best regards,
Aseem Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Delhi

Property: Hyatt Regency Delhi
Address: Bhikaiji Cama Place | Ring Road, New Delhi 110002, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Spa Hotel in New Delhi
#26 Luxury Hotel in New Delhi
#27 Romantic Hotel in New Delhi
#30 Business Hotel in New Delhi
#32 Family Hotel in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hyatt Regency Delhi 5*
Number of rooms: 507
Official Description (provided by the hotel):
Hyatt Regency Delhi, the largest five-star hotel in Delhi, is located in the commercial hub of Bhikaji Cama Place just 20 minutes' drive from Indira Gandhi International Airport and the city's domestic airport. The Delhi hotel is also close to embassies, consulates and corporate headquarters, making it one of the most preferred business hotels in Delhi.The 507 rooms and suites at Hyatt Regency Delhi are equipped with modern amenities and high-speed Internet access to support guests' business needs, while all seven floors offer a panoramic view of the city and the landscaped gardens. The city hotel is also a benchmark of excellence for five-star dining in Delhi, that offers an exceptional range of dining options. Enjoy a delicious meal at the Cafe an all-day dining restaurant or resort for a traditional Chinese dining experience at the China Kitchen. Settle down for a brief coffee break or a sweet interval at the Sidewalk . For authentic Italian, choose La Piazza, the warm, lively and casual dining restaurant. Wind up the busy evening with a splendid meal at the TK'S Oriental Grill; or simply step into Polo Lounge to experience fine flavours, while a live musical performance keep the spirits high.Within this New Delhi luxury hotel, guests can also enjoy numerous leisure facilities, including an outdoor swimming pool and the Club Olympus Fitness Centre and Spa. One can opt for the best shopping experience too at the hotel's multilevel shopping complex featuring more than 36 boutiques of Indian artifacts, handicrafts and jewelers.The bustling capital provides a wealth of activities for guests to experience, options range from sightseeing in Delhi including some of the noted architectural and historical wonders of the world. For those who want to indulge in shopping in Delhi, you can choose from the alleys of old Delhi to the most chic markets, also those wishing to spend their time in sports activities in Delhi, the nearest golf courses and Polo ground offers ample opportunities, also one can visit the museums or be enchanted by the religious places.The proximity of the Hyatt Regency Delhi to numerous and famous business centers makes it the ideal place to plan a conference, a product launch or a fashion show. As a leading wedding venue hotel in Delhi, the hotel has arranged many weddings in the past 30 years. ... more   less 
Reservation Options:
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Also Known As:
Hyatt Regency Delhi Hotel New Delhi
Hyatt Regency New Delhi
Hyatt New Delhi
Hyatt Regency Hotel Delhi
Hyatt Regency Hotel New Delhi
Hyatt Hotel Delhi

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