When touring northern India we stayed firstly for two nights then one on return from a round trip. The hotel is in a good central location for visiting the excellent sights of Delhi but the overall experience was not what was expected from the star rating or reputation.
We had booked a ‘deluxe’ room but on arrival were shown to a sub-standard room a long way back in the rear annex of the hotel, which smelled damp and was in a poor state of repair. After having to complain, we were then offered a room in the main building of the hotel of the type we thought we had booked in the first place. This was an improvement but no way near what was anticipated, however the bed was comfortable and there was a nice shower room with a good supply of amenities.
Staff are a mixed group, some are really helpful and friendly others quite distant and surly. Pickwick’s menu and service was fine, particularly for breakfast but Dhaba was a disappointment. Both the garden and shady side of the pool were closed off for functions each day so you can end up being be stuck indoors.
On return, we were happily upgraded to a ‘Claridges’ room which was in a different league to the first stay and helped mitigate the poor experiences of our first arrival.
- Official Description (provided by the hotel):
- The Claridges, New Delhi is located in the heart of Lutyens Delhi. This gracious three-storied hotel is within close proximity of the business districts, diplomatic missions, shopping centres and historical landmarks like the India Gate and Rashtrapati Bhawan. The hotel offers a wide choice of accommodation ranging from well-appointed, deluxe rooms to luxury suites, some with their own private terrace. The rooms are amongst the most spacious in Delhi and are a blend of classic and contemporary styles. ... more less
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- Also Known As:
- The Claridges Hotel New Delhi
- Claridges Hotel New Delhi
- The Park Hotel Delhi
- Claridges New Delhi
- Hotel Claridges
- Claridges Hotel Delhi
- The Claridges Delhi
- Claridges India