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“Luxury with all the trimmings -” 5 of 5 bubbles
Review of The Claridges New Delhi

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The Claridges New Delhi
Ranked #23 of 706 Hotels in New Delhi
Certificate of Excellence
Sydney Autralia
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Luxury with all the trimmings -”
5 of 5 bubbles Reviewed 4 April 2010

We stayed here fo one night on our way out after 4.5 weeks in Rajasthan. The room was blissfully clean and well appointed, with plenty of hot water, and a flatscreen TV, No noise from renovations, other guests, quiet, and in a pleasant area of Delhi. I loved the flowing art deco staircase, and the sumptous rooms with soft beds and lots of feather pillows. My teenage boys still rave about the Claridges - they loved the fitness cente, the tv and huge choice of channels (after many hotels which had no tv or no English language channels), but most of all the buffet lunch and dinner. Having such a choice of western delicacies was definitely THE highlicht of their trip. Service was ok -humorous and friendly at times, a bit puffed up at others, hapless at others (eg when room service had no idea where to put the extra bed for a boy and leave us enought room to be comfortable - I had to show him). Overall, a good choice. Pity the stay was not for longer

  • Stayed December 2009, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank traveller125_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (410)
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English first
Dublin, Ireland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 3 April 2010

Very disappointed. Our room (deluxe room)was on the first floor overlooking the internal lobby. The room was shabby and very noisy due to noise from lobby and service stairs located next to the room. The marble corridors also ensure that all noise is amplified. Looking down on the lobby area there was builders rubble/dust evident above the doors of the shops.
Pool no water.
Breakfast room small, guests directed to another area which was more elegant but instead of buffet ,breakfast had to be ordered from menu. We had no problem with this as the food was nicer and we were not in a hurry but other guests were not happy.
Overall a great location, nice staff but our particular room was terrible. In hindsight as we were there for 3 nights we should have asked to be moved but it is still unacceptable at the prices they charge to class a room where you cannot really open the curtains as a deluxe room.

  • Stayed March 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank murelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 18 March 2010

Beautiful hotel in superb location for sightseeing, fantastic restaurants and very comfortable rooms. Very much enjoyed the colonial feel and having afternoon tea on the lawns.

  • Stayed February 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tharry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Hague
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 March 2010

The hotel has an understated and very refined elegance about it, great location, very hardworking staff who are obviously trained on the job but learning and willing to learn fast. Superb breakfast in the very nice Pickwick's, I enjoyed every minute of my 13 nights stay here. The only reason not to write a raving review would be to make sure it is not fully booked next time I stay in Delhi!

  • Stayed March 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank carelisabeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorset Village
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 13 March 2010

The reputation of this Hotel meant we were expecting something "special" for our Delhi stay. It was far from that: The room was small with the TV taking up most of the limited area for Girls make-up etc. Bathroom also small with w.c. seat getting a shower if both being used together. Worst was the high level of NOISE from foot traffic in the outside corridor.
After long day on road we decided to try the BEST eatery - "Sevilla" after reading the highly acclaimed notices in the hotel brochure. It was in fact no better than a fast-food outlet other than prices were double that of a good West-end restaurant and service came with an artificial smile.
After checking the wine list I noticed a couple of S.A. wineries known to me but that NOT ONE wine had its vintage or in some cases regions either. I asked the helpless waiter to advise me on a particular bottle - he was unable to understand why I was interested in vintages and regions but very indignantly told me -"this is a very nice wine"
which was his best description for a wine at £45. I decided to keep to beer & water!
Soup was supposed to be Minestrone but was actually a watery vegetable with some herbs on top!! The remainder of the meal was no better so we complained at the desk as did other British guests but none of their concern appeared to be genuine. We did not eat in again as the meals in town were good value if not exciting.
The reception desk set the seen at Claridges on arrival when the clerk was continually interrupted by other staff & phone calls whist dealing with our registration thus we were delayed from using our room even longer. Considering the price & reputation of this hotel we were very disappointed & would not return.

  • Stayed February 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank RobB26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bombay
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 13 March 2010

The best thing about the Claridges is its terrific location, right at the center of Lutyens' Delhi and very close to all the Central government ministries. This makes it very convenient to get your business done if you have ministerial work. But the hotel needs to work on its service standards to justify its five-star rates. At Rs 14,000 a night you expect top service, but I found that four out of five calls i made to housekeeping, bell desk, duty manager etc went unanswered. That's pretty appalling. The breakfast buffet was strictly ok, not very exciting. My room window looked out on utility equipment on a roof, not exactly what I'd asked for, though I guess you could get a glimpse of the pool out of the corner of the window. All in all I didn't think it was really worth the room rate.

  • Liked — The location
  • Disliked — No reply when I called bell desk, duty manager
  • Stayed March 2010, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank goabum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
69 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 7 March 2010

On arrival at 6.00pm we had to wait 30 mins only to be told that the type of room that we had booked 6 months before was not available.However after complaining to the duty manager he soon found us a nice suite.We had a lovely evening in the outdoor 'Seville' restaurant which had amazing decor, tucked away at the back of the hotel which not many people seemed to find.
Breakfast was rather a scrum in a room that was far too small for the number of guests.I wonder if the hotel has added too many rooms for the facilities.
Overall not bad by any means, but not up to The Imperial where we had stayed on our previous holiday in India.

  • Stayed February 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank M.R.Carr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Claridges New Delhi

Property: The Claridges New Delhi
Address: 12 Dr Apj Abdul Kalam Road, New Delhi 110011, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Spa Hotel in New Delhi
#14 Romantic Hotel in New Delhi
#15 Family Hotel in New Delhi
#16 Luxury Hotel in New Delhi
#22 Business Hotel in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Claridges New Delhi 5*
Number of rooms: 132
Official Description (provided by the hotel):
The Claridges, New Delhi is located in the heart of Lutyens Delhi. This gracious three-storied hotel is within close proximity of the business districts, diplomatic missions, shopping centres and historical landmarks like the India Gate and Rashtrapati Bhawan. The hotel offers a wide choice of accommodation ranging from well-appointed, deluxe rooms to luxury suites, some with their own private terrace. The rooms are amongst the most spacious in Delhi and are a blend of classic and contemporary styles. ... more   less 
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Also Known As:
The Claridges Hotel New Delhi
Claridges Hotel New Delhi
The Park Hotel Delhi
Claridges New Delhi
The Claridges Delhi
Claridges Hotel Delhi
Claridges India
Hotel Claridges

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