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“Business stays recommended”
Review of The Hans New Delhi

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The Hans New Delhi
Ranked #107 of 713 Hotels in New Delhi
Mumbai (Bombay), India
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Business stays recommended”
Reviewed 14 December 2013

If you are a working professional, who get into the hotel late evening for couple of drinks, nice dinner, peaceful sleep then this place is recommended. It is in Connaught place, so conveniently located from the business district. You can wake up in the morning and enjoy the view from the tall building. I got the room with view towards the modern school. Roof top restaurant serves nice buffet breakfast and room service wasnt bad either.Most of the people will find it slightly overpriced though

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Manu J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Hotel N, Front Office Manager at The Hans New Delhi, responded to this review, 16 December 2013
Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management The Hans New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (98)
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English first
Mumbai (Bombay), India
Level Contributor
87 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 December 2013

I lived on the 19th floor of this hotel. It has rooms that begin from the 14th floor. So usually all rooms get great view of New Delhi. The complementary breakfast is also great. Connaught Place is walking distance. Barakhamba road Metro station is just a few steps away.

Room Tip: Ask for higher floors as 14th floor has a terrace that may obstruct your view
See more room tips
  • Stayed July 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Harish U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Hotel N, Front Office Manager at The Hans New Delhi, responded to this review, 9 December 2013
Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management The Hans New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 December 2013

Short event that was a non-alcoholic affair and there was a bar near by, Caramel. I chose to drink there and it was informed to other wedding guest by employees. My reputation was disgraced as the staff lack professionalism and customer privacy concerns. I've been informed that the staff was a slender slim Indian gentleman who wore glasses. This was a breach my confidentiality as a customer at the bar & hotel. Do not trust this hotel with your passports & other official documents for privacy reasons as they have little to no ethics. I tipped the staff substantially in INR but I dont know what they would do something like this.

Room Tip: Make sure no dead mosquitoes in bed.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank cannie a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Hotel N, Front Office Manager at The Hans New Delhi, responded to this review, 9 December 2013
Your valuable feedback regarding your stay with us is highly appreciated and the time taken to provide me with these details is of utmost importance to us. We sincerely apologise for all the inconveniences you experienced while staying with us.
Please accept my sincere apologies for all the inconvenience this may have caused.
We hope to see you back at the hotel soon.

Warm regards
The Hans Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these New Delhi hotels

Paris, France
Level Contributor
67 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 December 2013

Hotels in the Connaught Place area are often overpriced and the Hans Hotel is a good example of that. Still if you like to get out and walk around where there are many shops and restaurants, it is an excellent location.
Our rather small room was nicely furnished but the double bed was narrower than usual. Many hotel rooms have a glass partition between the room and the bathroom with a blind that can be lowered. Our room had a glass window but there was no blind or curtain, so that someone in the bathroom could always be visible from the bedroom. When a toilet on a floor above us, was flushed, it always made a noise in our room. The A/C could not be adjusted. It was either on or off. There were no instructions on how to use the safe in the room.
We had to pay for Wi-Fi connection, while many hotels offer it for free. For some reason we could not get any mobile telephone connection in the room. Very strange. I wonder why…..??
The restaurant has a nice variety of good food. The breakfast menu changed on alternate days.
I asked to be picked up at the airport and the connection was good. However, I could have gotten a cab from the airport for less than half the price I paid for the hotel transfer.
There are 2 lifts but one lift is having long-term repairs, so that means that there is always a long wait for the lift.
If you can get a good price deal, then the Hans is certainly OK. Otherwise, there are probably better hotels nearby.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Hal38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Hotel N, Front Office Manager at The Hans New Delhi, responded to this review, 5 December 2013
Your valuable feedback regarding your stay with us is highly appreciated and the time taken to provide me with these details is of utmost importance to us. We sincerely apologise for all the inconveniences you experienced while staying with us.
Please accept my sincere apologies for all the inconvenience this may have caused.
We hope to see you back at the hotel soon.

Warm regards
The Hans Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pullman, Washington
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 November 2013

This hotel is within walking distance of Connaught Place, which is a plus. The rooms were fine, though fairly average. The hotel itself is in serious need of renovation. It seems to have been a 5-star hotel maybe 30 years ago, but not much has been done since then to keep the facilities up to date. There is only one very small elevator for the entire hotel, the other is in permanent "renovation" mode, as evidenced by the engraved metal plaques on each floor notifying you of this fact. However, the breakfast is good, and the rooms are still well-maintained in spite of the old decor.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 898MDG89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 November 2013

I had a very pleasant stay. The rooms were very nice, the staff friendly and is conveniently located. The buffet meals were very tasty and we quite enjoyed them. The bar is nice place to sit a while and chat. The only draw was that one of the two elevators was not working and when you're in the 20th floor (nice view over Delhi) you can wait quite a while for it to arrive. But aside from exercising a little patience with our ride, everything else was up to par. Thank you. Hope to return again soon.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MoniPeni42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Hotel N, Front Office Manager at The Hans New Delhi, responded to this review, 16 November 2013
Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management The Hans New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 November 2013 via mobile

The rooms are nothing like advertised on the website. They are very old.. And dirty. My shower got water on everything but me... The shower was blocked... Room was dirty... Bed was hard as a rock and only has a sheet on it.. Unless you want backpacker styled rooms don't stay here!!!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eleesha1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Hotel N, Front Office Manager at The Hans New Delhi, responded to this review, 16 November 2013
Your valuable feedback regarding your stay with us is highly appreciated and the time taken to provide me with these details is of utmost importance to us. We sincerely apologise for all the inconveniences you experienced while staying with us.
Please accept my sincere apologies for all the inconvenience this may have caused.
We hope to see you back at the hotel soon.

Warm regards
The Hans Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Hans New Delhi

Property: The Hans New Delhi
Address: 15 Barakhamba Road, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#51 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Hans New Delhi 4*
Number of rooms: 77
Official Description (provided by the hotel):
Serving royally to people around the world and creating the most cherished memories, this hotel offers one of the best accommodations in central DelhiA grand welcome to all guests where they are sure to be treated in the most special way through the celebrated expanse of unflinching services and courteous hospitality of this 4-star hotel. The Hans New Delhi offers 77 luxuriously attended rooms, Being among the star hotels in Central Delhi, The Hans makes sure that the rooms are well equipped and are served as and when required. The rooms are treated with exotic marble flooring/ Carpets and luxurious bed which impart a feeling of warmth and grandness. One of the walls is lined with plush sofas and a big writing table. There are various amenities like LCD TV, mini-bar and tea & coffee maker which make your stay in the best hotel in Central DelhiBeing a 4-star hotel, The Hans makes sure that its celebrated guests are well connected; there are direct dial phones and high speed Wi-Fi internet connectivity for all your business related matters. An electronic safe in each room to keep your valuables ensure an advanced level of safety.The majestic en-suite bathrooms are loaded with stylish fittings and posh boutique toiletries along with the round-the-clock hot & cold water; everything planned to make your every moment as worthy as it could get!These rooms are accompanied with cordial room facilities which comprise of 24-hour in-room dining service, complimentary mineral water, daily newspaper, and evening turn down service, thus making you feel relaxed from dawn to dusk.So, The Hans New Delhi defines the true definition of the most celebrated luxury hotel in the heart of the City ... more   less 
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Also Known As:
The Hans New Delhi Hotel New Delhi
Hans Plaza Delhi
Hans Plaza Hotel Delhi
Hotel Hans Plaza Delhi

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