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“Average , bureaucratic management. More like a three star.”
Review of The Hans New Delhi

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The Hans New Delhi
Ranked #113 of 715 Hotels in New Delhi
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Average , bureaucratic management. More like a three star.”
Reviewed 12 August 2014 via mobile

Food quality is good. But limited menu. Rooms are clean and spacious. However less drinking water. Wifi is not free unlike other hotels, mobile network issues in rooms. The hotel reception has a bureaucratic style of functioning. Overall average ! Three star hotel at four star expense!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AthalyeP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Hotel N, Front Office Manager at The Hans New Delhi, responded to this review, 19 August 2014
Your valuable feedback regarding your stay with us is highly appreciated and the time taken to provide me with these details is of utmost importance to us.

We sincerely apologize for all the inconveniences you experienced while staying with us. The corrective measures to be more precautious and corrective measures to rectify the problem has been taken up.

Please accept my sincere apologies and we look forward to welcome you back again

Warm regards
The Hans Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Mumbai
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 August 2014

Was in Delhi for a short business visit. Choose Hans due to its central location. As expected, this is a no frills hotel good for short business visits.
Its conveniently located in central Delhi with easy access to roads, metro and offices in business district.
An evening walk to nearby Connaught circus can offer plenty of options for lunch / dinner.
Rooms were clean and decent in size.
Would have preferred internet packaged in room tariff as standard, since opting for it separately works out to be expensive.

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Dipesh V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Hotel N, Front Office Manager at The Hans New Delhi, responded to this review, 19 August 2014
Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management The Hans New Delh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 July 2014

Staying by myself I was in the hotel a fair bit.

The room, needs a renovation but was still quite nice. My room XX07 was VERY VERY VERY noisy, right near elevator and must have been near the cleaners room, very annoying.

Television was fine, only a couple of english channels (4-6)

Wifi, on my rate you had to pay, and with taxes is was a mind boggling $20 AUD a day, I got one day, it was slow, dropped out, and annoying, ohh and it was $20 AUD!!!!!!!!!!!!

Breakfast was included and was ok, not much western fare but good non the less.

The restaurant, cant remember the name, the fancier one was a complete ripoff, food was good but the prices were insane.

Staff were very friendly, overall not a bad stay, make the internet free,do some renovations and its would be a great hotel just a few hundred meters from Connaught Place

Room Tip: stay well away from the elevator and cleaners room
See more room tips
  • Stayed July 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank mrautraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Hotel N, Front Office Manager at The Hans New Delhi, responded to this review, 5 August 2014
Your valuable feedback regarding your stay with us is highly appreciated and the time taken to provide me with these details is of utmost importance to us.

We sincerely apologize for all the inconveniences you experienced while staying with us. The corrective measures to be more precautious and corrective measures to rectify the problem has been taken up.

Please accept my sincere apologies and we look forward to welcome you back again

Warm regards
The Hans Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 July 2014 via mobile

This is the first hotel me and my boyfriend stayed..it didnt look like a 4 star at all. Internet is too slow and pretty expensive and also exclusive of tax!! And no swimming pool. Nice pictures on the internet is only their way to attract people.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank chen1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Hotel N, Front Office Manager at The Hans New Delhi, responded to this review, 5 August 2014
Your valuable feedback regarding your stay with us is highly appreciated and the time taken to provide me with these details is of utmost importance to us.

We sincerely apologize for all the inconveniences you experienced while staying with us. The corrective measures to be more precautious and corrective measures to rectify the problem has been taken up.

Please accept my sincere apologies and we look forward to welcome you back again

Warm regards
The Hans Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these New Delhi hotels

Perth, Australia
Level 4 Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 July 2014 via mobile

This is a hotel that welcomes you from the moment you enter it's doors. Wide friendly smiles greet each guest; smiles that never fade. The Concierge is energetic and nothing seems to be too much to ask of him.

One is struck by the cleanliness that is maintained thought the hotel and rooms. The bed linen and towels are clean and fresh smelling. I had 16 with me and everyone was more than satisfied. I did not eat here as I had commitments elsewhere, but the in house facilities look smart and well run. I recommend this establishment heartily.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meath_C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Hotel N, Front Office Manager at The Hans New Delhi, responded to this review, 26 July 2014
Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management The Hans New Delh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jaipur, India
Level 4 Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 24 July 2014

Got a nice lobby, nice spacious rooms. Didn't see the view from the room though as it was a short business trip.
Front desk guys are pretty helpful, you can find a cab with their help at any given time. Close to most of the office at Barakhamba & CP.
Overall a good place.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnonymityD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Hotel N, Front Office Manager at The Hans New Delhi, responded to this review, 26 July 2014
Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management The Hans New Delh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level 6 Contributor
92 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed 5 July 2014

The location of this hotel is close to major attractions such as Red Fort or Lal Qila, Old Delhi, Jama Masjid Mosque, India Gate, Connaught Place , Palika Bazaar etc. Connaught Place and Palika Bazaar are in walking distance. We spent two nights here as part of our organized tour in India. We had to stay in a smoking room as non-smoking rooms are not available. The front office staff were very helpful and go out of the way to assist the customers. Breakfast is average and the restaurant meals are bit pricey. Wi-fi is expensive and cost us INR 200 for one hour. We had to leave for airport at 4:00 PM for our flight and hotel allowed us to stay till that time without additional charge. We will stay in this hotel again in our future visits to Delhi.

Room Tip: Non-smoking rooms are in limited supply.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank upalis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hans Hotel N, Front Office Manager at The Hans New Delhi, responded to this review, 8 July 2014
Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look forward to welcoming you back for many more enriching moments.
Warm Regards, Management The Hans New Delhi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Hans New Delhi

Property: The Hans New Delhi
Address: 15 Barakhamba Road, New Delhi 110001, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#53 Luxury Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Hans New Delhi 4*
Number of rooms: 77
Official Description (provided by the hotel):
Serving royally to people around the world and creating the most cherished memories, this hotel offers one of the best accommodations in central DelhiA grand welcome to all guests where they are sure to be treated in the most special way through the celebrated expanse of unflinching services and courteous hospitality of this 4-star hotel. The Hans New Delhi offers 77 luxuriously attended rooms, Being among the star hotels in Central Delhi, The Hans makes sure that the rooms are well equipped and are served as and when required. The rooms are treated with exotic marble flooring/ Carpets and luxurious bed which impart a feeling of warmth and grandness. One of the walls is lined with plush sofas and a big writing table. There are various amenities like LCD TV, mini-bar and tea & coffee maker which make your stay in the best hotel in Central DelhiBeing a 4-star hotel, The Hans makes sure that its celebrated guests are well connected; there are direct dial phones and high speed Wi-Fi internet connectivity for all your business related matters. An electronic safe in each room to keep your valuables ensure an advanced level of safety.The majestic en-suite bathrooms are loaded with stylish fittings and posh boutique toiletries along with the round-the-clock hot & cold water; everything planned to make your every moment as worthy as it could get!These rooms are accompanied with cordial room facilities which comprise of 24-hour in-room dining service, complimentary mineral water, daily newspaper, and evening turn down service, thus making you feel relaxed from dawn to dusk.So, The Hans New Delhi defines the true definition of the most celebrated luxury hotel in the heart of the City ... more   less 
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Also Known As:
The Hans New Delhi Hotel New Delhi
Hans Plaza Delhi
Hotel Hans Plaza Delhi
Hans Plaza Hotel Delhi

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