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“ASHOK a great ambiance”
Review of The Ashok

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The Ashok
Ranked #219 of 727 Hotels in New Delhi
Reviewed 30 September 2013

This was a great hotel to plunge in. the ambiance is superberb and makes u feel calm and is comparatively cheap in its class but a delight to stay. the best part i enjoyed is the washroom, infact i would like to spend more time there, than in the living room. The service was good as well.

  • Stayed: July 2013, travelled on business
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2  Thank CVA901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goutamchatterjee, General Manager at The Ashok, responded to this reviewResponded 1 October 2013

Dear Guest,

Greetings from The Ashok!

Thank you for choosing to stay at The Ashok, New Delhi and for reviewing us on Trip Advisor.

I am glad to note that you had an enjoyable stay with us and you liked the washrooms so more than anything else!

Your generous praise about the hotel, rooms and services is highly appreciated.

I look forward to welcome you soon!

Regards,

Goutam Chatterjee,
goutamchatterjee@theashokgroup.com
General Manager

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323 - 329 of 601 reviews

Reviewed 27 September 2013

Have stayed here on previous occasions as guest of the Government of India since it a government owned property. What can one say about a Hotel run by the government even though it is under the ITDC, a government corporation. Pleasantly surprised to find that it is quite busy, I suspect it may be due to the various government agencies being forced to patronise it. Air India seem to be using it, then again Air India is also a government owned airline. However, to be honest there seemed to be other guests too!
The Hotel itself seems to be have bee renovated and looked decent but on closer inspection one could see the various cracks and other defects. The fittings in the room were all antiquated. The shower did not work well and the phone in the bathroom kept on emitting a continuous beep which I did not bother to report. The flush had to be kept pressed if you wanted it to flush properly.
Breakfast was fine but disorganised in the sense that the settings were quite haphazard. The Pork section with the bacon and other pork offerings were kept separately. The bacon was stringy and not crisp at all.
Its a fine property in a fine location and would be better run if privatised.
The convenience store at the petrol pump or gas station near hotel was a life saver for buying essentials and especially cigarettes. It is located to the right of the Hotel a few metres from the entrance. This a new development in India and quite welcome.
They have a full fledged spa in a separate building but did not try it out.
A sister property The Samrat is within The Ashok's premises and seems to be a new development.
The Taxis from the Hotel were a rip off!

  • Stayed: September 2013, travelled on business
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2  Thank thudor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashok I, General Manager at The Ashok, responded to this reviewResponded 30 September 2013

Dear Guest,

Greetings from The Ashok!

Thank you for using The Ashok, Flagship Hotel of India Tourism Development Corporation, a pioneering corporation in the field of tourism and a legend in hospitality.

Here, at The Ashok, it is always our earnest endeavor to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable. However, it seems that we fell a little short this time.

Though your feedback would be used as a leaning tool for future orientation but we wish you had gotten in touch with our duty managers regarding these nibbling issues, I am certain that these concerns would have been immediately taken care of and your stay could have been even better.

Your feedback regarding the breakfast spread has been shared with the Executive Chef and Coffee shop Manager for necessary action. Also if there is any specific incident with the hotel taxi service, kindly let me know and I assure you it would be taken up immediately.

I look forward for the pleasure of welcoming you again!

Regards,
Goutam Chatterjee,
goutamchatterjee@theashokgroup.com
General Manager.

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Reviewed 25 September 2013

This old world luxury hotel has all the modern facilities to offer.Good and varied choice of restaurants,clean and spacious rooms,a very friendly and helpful staff.A very enjoyable and comfortable stay in Delhi

  • Stayed: September 2013
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2  Thank PurohitV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashok I, General Manager at The Ashok, responded to this reviewResponded 30 September 2013

Dear Mr. Purohit,

Greetings from The Ashok!!!

Thank you for your wonderful feedback and I am glad to know that you had a pleasant stay at The Ashok, New Delhi. Here, we value our guests and work towards providing the best services at all times to ensure a warm, comfortable and memorable stay.

We look forward to the pleasure of welcoming you back soon.

Goutam Chatterjee,
goutamchatterjee@theashokgroup.com
General Manager

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Reviewed 22 September 2013

The hotel was grand. Big rooms. Stayed at the Deluxe suite- 645. The pool view was excellent. The suite is gives a Big bunglow feeling. Enjoyed the butter service, all
cars at free service. Food options are also very nice. Frontier - I believe is amongst the best indian restaurants in Delhi. The staff was very courteous.

  • Stayed: September 2013
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1  Thank koolTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashok I, General Manager at The Ashok, responded to this reviewResponded 25 September 2013

Dear Guest,

Greetings from The Ashok!

I truly thank you for taking out your valuable time & sharing your experience with us.

We would like you to know that with a total inventory of 550 rooms, The Ashok has 389 well appointed premium rooms, 150 luxuriously appointed “Suites”, 10 deluxe suites and one grand presidential suite. And the room that you stayed in is one of the deluxe suites which is based on the theme of holy river “Ganga”

I am also delighted to know that you enjoyed dining at one of our fine dining & award winning restaurants -“Frontier”.

We would look forward to see you soon!

Regards,

Goutam Chatterjee,
goutamchatterjee@theashokgroup.com
General Manager

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Reviewed 20 September 2013

Ashok is well-located, in the diplomatic enclave, with easy access to both north and south of Delhi. Room service is excellent; I was surprised by the quality of food served and how quick the service was, even after-hours. The staff could be warmer, but were generally helpful. Breakfast could have more variety but get a seat by the pool and you're in for a good start to the day. The hotel, overall is huge, with access to on-going exhibitions, stores, coffee shop, flower shop, taxis, etc. Overall, a very comfortable and clean experience!

  • Stayed: September 2013, travelled with family
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3  Thank ZohaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashok I, General Manager at The Ashok, responded to this reviewResponded 25 September 2013

Dear Ms. Waseem,

Greetings from The Ashok!

I thank you for sparing your valuable time & reviewing us on Trip Advisor.

I am delighted to learn from my guest relations department that you had a great time with us & you enjoyed your stay throughout. Here, at The Ashok, it is always our earnest endeavor to provide you with the highest level of service and to ensure that your stay with us is truly most enjoyable.

Your feedback regarding the breakfast spread has been shared with the Executive Chef and Coffee shop Manager for necessary action.

We will be in touch with your embassy for your subsequent visit and look forward for the pleasure of welcoming you again!

Regards,
Goutam Chatterjee,
goutamchatterjee@theashokgroup.com
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2013

Beautiful property located in one of the prime locations of delhi.... Just loved everything from check-in to rooming to check-out. The rooms are amazing with subtle interior & comfy furniture. The staff was too good and helpful.... The only thing that i didn't like about the hotel was the smokng room which is located far off from the main entrance... One really has to go long way to find it and there were no directions provided. The food was great and service was prompt.
Great place for a family gathering!

  • Stayed: August 2013, travelled with family
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1  Thank ayadav89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashok I, General Manager at The Ashok, responded to this reviewResponded 20 September 2013

Dear Mr. Yadav,

Thank you for choosing to stay at The Ashok, New Delhi and for reviewing us on Trip Advisor. I am glad to note that you had an enjoyable stay at our hotel. Your generous praise about the hotel, rooms and food is highly appreciated.

Your suggestion about the smoking room is well taken.

I look forward to welcome you again!

Regards,
Goutam Chatterjee,
goutamchatterjee@theashokgroup.com
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2013 via mobile

Lovely location and ambience. Very friendly staff esp front office people go out of their way to help /facilitate the guest. Wi fi is avlbl but it goes Off when not surfing even for ten minutes causing to re enter the password etc. cud be made easier Choice in room service menu could be more but whatever they serve portions r big and enough for two persons. cleanliness is good overall but housekeeping staff should be less noisy while doing their work or while talking amongst themselves . Keep it up.

  • Stayed: September 2013
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Thank Harsaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashok I, General Manager at The Ashok, responded to this reviewResponded 17 September 2013

Dear Guest,

Greetings from The Ashok!!!

It was a pleasure to have you stay with us at The Ashok, New Delhi and I am delighted to note that you had an enjoyable stay.

I am pleased to learn that you liked our services and facilities. Your kind words about the hotel are very encouraging for us and will motivate the team to continue excelling.

Regarding the variation of food menu, your suggestions have been shared with our Executive chef & Coffee shop Manager. I am pretty confident that you would see a markable change when you visit us next.

I look forward to welcome you again!!!

Warm Regards,

Goutam Chatterjee.
Goutamchatterjee@theashokgroup.com
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ashok

Address: 50 - B Chanakyapuri, New Delhi 110002, India
Phone Number:
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#55 Spa Hotel in New Delhi
#68 Luxury Hotel in New Delhi
Price Range: £85 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ashok 5*
Number of rooms: 550
Official Description (provided by the hotel):
Imposing downtown hotel with distinctive royal feel completed with arches & turrets, situated in the Diplomatic Enclave. ... more   less 
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Also Known As:
Ashok Hotel New Delhi
Ashok New Delhi
The Ashok Hotel
Hotel Ashok New Delhi
Ashok Hotel Delhi

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