Spectacular breakfast buffet and really nice lobby. However, the hotel suffers from several drawbacks.... Mostly am attitude of ostentacious-ness. They act like they are 5 star but are less. For example, they charge absurd prices for laundry services and other things but they just aren't at that level. The rooms are not up to a luxury standard either... Non functional furniture, showers that flood the bathroom with an inch of water, located in a hideous neighborhood.
The staff is mixed as well. Some front desk staff should never be in service. While others (eg Sukriti) are some of the best I've ever encountered and made the stay extra special.
Last word : If you can find a good deal staying here, it is definitely worth it.
- Official Description (provided by the hotel):
- The Suryaa, New Delhi with its host of facilities and services is designed to meet your business and personal needs. Our 244 well-appointed guestrooms and suites are elegantly designed and the delectable dining options, technologically advanced conferencing features, exquisite recreation facilities as well as warm and attentive service are just some of the things that make The Suryaa, New Delhi a preferred destination.The hotel is in close proximity to the world-renowned Apollo Hospital & the Escorts Heart Institute. A Shopping arcade and other recreation facilities are within walking distance from the hotel. ... more less
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- Also Known As:
- The Suryaa New Delhi Hotel New Delhi
- Crowne Plaza New Delhi
- Crowne Plaza Hotel Delhi
- Crowne Plaza Hotel New Delhi
- Crowne Plaza Delhi
- Crowneplaza Hotels