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Reviewed 20 January 2018 via mobile

I was here on a very short business trip and found the service to be excellent. Came in a early morning flight and got a early check in promptly. Need to make a special mention about service attitude by their front office staff member Nikita.

Stayed: January 2018, travelled on business
Thank Samath F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSuryaainNewDelhi, General Manager at The Suryaa, responded to this reviewResponded 21 January 2018

Dear Guest

We would like to thank you for giving us feedback regarding your recent stay at our hotel.

We are happy to know that you enjoyed your stay with us , we have shared your feedback with our team members and Nikita they were happy to know that you mentioned about them. Thank you for recognising our team members for doing excellent job.

Thank you once again for staying with us and we look forward to welcome you back soon.

Sincerely

Dhananjay Kumar
General Manager
The Suryaa Hotel
New Delhi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2018 via mobile

I like the to the thabk housekeping for cleaning its is nice and upto the mark.... Food is testy and like but not that much varity same item daily basis.... I really appritiate Ms Shalu Madam she has such a nice Smile all the time rest staff at front desk was helpful Salman was nice yes.... I had a treatment so choose to stay in suryaa its near to my hospital

Stayed: January 2018, travelled with family
Thank alkudeir s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSuryaainNewDelhi, General Manager at The Suryaa, responded to this reviewResponded 21 January 2018

Dear Guest

We would like to thank you for giving us feedback regarding your recent stay at our hotel.

We are happy to know that you enjoyed your stay with us , we have shared your feedback with our team members Shalu & Salman they were happy to know that you mentioned about them. Thank you for recognising our team members for doing excellent job.

Thank you once again for staying with us and we look forward to welcome you back soon.

Sincerely

Dhananjay Kumar
General Manager
The Suryaa Hotel
New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2018 via mobile

Staying with suryaa 350 room was nice and big with tempting food speckal mention with 3 s namely SHALU,SUSHMA AND SALMAN who has been very helpful and hospitable and very smiling face .... hotel facilities are owsome... really recommended the suryaa to everyone for a memorable stay....

Stayed: January 2018, travelled solo
Thank Ckgk F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSuryaainNewDelhi, General Manager at The Suryaa, responded to this reviewResponded 21 January 2018

Dear Guest

We would like to thank you for giving us feedback regarding your recent stay at our hotel.

We are happy to know that you enjoyed your stay with us , we have shared your feedback with our team members Shalu, Sushma and Salman they were happy to know that you mentioned about them. Thank you for recognising our team members for doing excellent job.

Thank you once again for staying with us and we look forward to welcome you back soon.

Sincerely

Dhananjay Kumar
General Manager
The Suryaa Hotel
New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2018 via mobile

Internet not too fast
Tea-sugar-coffe not enough
Water boiler power damaged
Air conditioning no heating
Morover staff of the hotel os nice and courteous special Shalu she ask me aboyt my stay and front desk staff was nice

Stayed: January 2018, travelled solo
Thank mohamed k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSuryaainNewDelhi, General Manager at The Suryaa, responded to this reviewResponded 20 January 2018

Dear Guest
We would like to thank you for giving us feedback regarding your recent stay at our hotel.

Please accept our sincere apologies regarding the concern you mentioned about AC , Internet, tea coffee and tea coffee maker power issue. I have shared your feedback with our team members and we assure you we are working deligently towards the same to avoid similar situation again, we assure you will see the difference during your next visit.

Thank you for recognising shalu for doing good job. I have shared your feedback regarding shalu with her and she is happy to know that you mentioned about her.

We look forward to welcome you back soon.

Sincerely,

Dhananjay Kumar
General Manager
The Suryaa Hotel
New Delhi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2018 via mobile

Our group is from Vancouver. Their stay was settled in hotel Suryaa. Guests was really happy with the services of the hotel and also they find that the rooms was very good and neat with comfortable beds and with all needful amenities. Fantastic Food at the restaurants and ground floor with the complementary services of gymnasium and pool. very good hotel and also the staff are very helpful. Nikita from the guest relations was very kind and helpful we really appreciate her assitance and also the way she welcome our group with beautiful smile on her face.

Stayed: January 2018, travelled with friends
Thank Rajan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSuryaainNewDelhi, General Manager at The Suryaa, responded to this reviewResponded 19 January 2018

Dear Guest

We would like to thank you for giving us feedback regarding your recent stay at our hotel.

We are happy to know that you enjoyed your stay with us , we have shared your feedback with our team members and Nikita they were happy to know that you mentioned about them. Thank you for recognising our team members for doing excellent job.

Thank you once again for staying with us and we look forward to welcome you back soon.

Sincerely

Dhananjay Kumar
General Manager
The Suryaa Hotel
New Delhi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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