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The Suryaa New Delhi
Ranked #19 of 713 Hotels in New Delhi
Certificate of Excellence
Reviewed 20 February 2010

had two separate nights at this hotel because of the nature of the tour
the first night on the 16th on the 7th floor, lovely room and well maintained
however at the end of our golden triangle tour we returned to this hotel for one night before flying on we were allocated a room with shabby bathroom, room we had akready moved becuase of smoking residue and were very tired . We are also above the function room which had a wedding on drums , drums drums.!!!!
The last straw was to charge us for mini bar items when there was no mini bar in the room!
IF STAYING HERE INSIST ON FLOOR 7 they have mini bar lower floors do not appear to have.
Rooms on holiday should not be a lottery and companies like Kuoni should have it sorted we pay enough

  • Stayed: January 2010, travelled as a couple
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Thank hallib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,432 - 1,438 of 1,775 reviews

Reviewed 12 February 2010

General: I stayed in the club room and required to have a quiet room prior the booking. I had a, 3 weeks, long stay there. Overall, the hotel is quiet, clean, not too far from business district and responsive staff.

Positive: (1) Good facilities: high spend wifi, well equipped gym, business center., (2) Hygienic food: not stomach problem, variety of choose – Western, India, Chinese - but the Chinese restaurant serves India style Chinese food, may not interesting for Asians, especially Chinese, and (3) responsive staff: friendly and responsive to complaint.

Negative: (1) Confused check in/ check out process: the priority club member needs to check in at the club flood, but everybody need to check out in the hotel lobby, (2) “Too much attention” from staff: suggest to put on “do not disrupt ” while resting in room, and (3) Full of tourists: you won’t have a seat during breakfast time.

Suggestion/other: (1) the hotel is far from sight seeing attraction, it is more suitable for business traveller who need to work in the nearby business district, (2) avoid the connected room and ask for change if your room is noise: the local has a habit to talking in a group in the room or corridor, thus it may be very noise.

  • Stayed: January 2010, travelled on business
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Thank walkingcandle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2010

I was at crown plaza for a business meet. Must say i really enjoyed the stay and i recommend this hotel and its facilities for corporates. thnx.

  • Stayed: December 2009, travelled on business
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Thank nitz032003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2010

An attractive hotel but its location leaves a lot to be desired. The only outside sitting space is around the swimming pool which was closed for renovation during our visit. Our room was very nice clean and spacious. However it was located on 3rd floor at frront of hotel which is right on the side of a busy road, and the constant traffic noise made sleep very difficult. We were on bed and breakfast basis, the buffet breakfast was good with english type food as well as indian. Food and drinks purchased in the hotel were very expensive. We were two women travelling alone, and didn't find the service that great. I think we would have fared better if we had a man in our company.

  • Stayed: January 2010
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Thank valigirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2010

Hotels in the major cities of India are just expensive. The Crowne Plaza ranks pretty low against unknown brands. I would surmise that price plays a major part. There is no running away from that. So once one is over that hump, the next question, especially in a sprawling city like Delhi, is the location that is best for one's purposes.

I choose Crowne Plaza because it is in the south of Delhi, sort of near the airport (it isn't). But it's a chain and a reasonably good chain.

I got an upgrade thanks to my card. The major difference between an upgrade and a non-upgrade are the quality of furnishings and the higher floor. Otherwise, the rooms size is the same.

The room is a comfortable size with a small sofa and a desk that is not directly below the tv.

The bathroom was clean and it was quiet in the evening.

The restaurants were good. Breakfast was a good spread.

My only gripe is the unhealthy habit of the taxis parked outside the hotel to demand not to use the meter. In the end, I scolded one driver, and told him to buzz off. And the driver who replaced him? Well, it cost me Rs200 to go to a destination. He waited and then he did not turn on the meter and he said: we came back faster. I let that go but told the hotel manager that he should remove the disgrace from his otherwise fine hotel.

  • Stayed: January 2010, travelled on business
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Thank Panguin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2010

The Crowne Plaza Delhi is 5 Star Deluxe Hotel located in the heart of New Delhi, a mere 35 minute drive from the International Airport & adjacent to Delhi's business districts.All rooms & public areas have wi-fi wireless broadband Internet connectivity, 24 hours In-Room Dining with impeccable service coupled with the convenience of a 24 hour Business Centre. In short, Crowne Plaza Delhi is the ideal destination for the business & leisure travelers alike!

  • Stayed: April 2007, travelled as a couple
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Thank omerkhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2010

we stayed at crown plaza last year for a conference.hotel ambience is great beautiful lobby,really a star hotel feel.but the people seating at reception were not upto a 5 star hotel mark.very poor reception staff basically training students who di'nt know much.rooms were good plush feel.food was great.we stayed only for 2 days ,basically a buisness class hotel for buisness /corporate people .great food with rich ambience.

  • Stayed: October 2009, travelled on business
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Thank ritziindia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Suryaa New Delhi

Address: New Friends Colony | Community Centre, New Delhi 110025, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Spa Hotel in New Delhi
#15 Luxury Hotel in New Delhi
#37 Romantic Hotel in New Delhi
#46 Family Hotel in New Delhi
#67 Business Hotel in New Delhi
Price Range: £52 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Suryaa New Delhi 5*
Number of rooms: 244
Official Description (provided by the hotel):
The Suryaa, New Delhi with its host of facilities and services is designed to meet your business and personal needs. Our 244 well-appointed guestrooms and suites are elegantly designed and the delectable dining options, technologically advanced conferencing features, exquisite recreation facilities as well as warm and attentive service are just some of the things that make The Suryaa, New Delhi a preferred destination.The hotel is in close proximity to the world-renowned Apollo Hospital & the Escorts Heart Institute. A Shopping arcade and other recreation facilities are within walking distance from the hotel. ... more   less 
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Also Known As:
The Suryaa New Delhi Hotel New Delhi
Crowne Plaza New Delhi
Crowne Plaza Hotel Delhi
Crowne Plaza Hotel New Delhi
Crowne Plaza Delhi
Crowneplaza Hotels

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