My email correspondence with this hotel should have been enough warning to stay away however I persisted and put it down to lack of English communication. Upon check in we were requested to go into a room which can only be described as a customs integration office. After this lengthy process we were advised that our room was available, numerous times I asked if the room type was the presidential suite that I had paid for before arriving and the check in lady advise 'yes this room type is the one you have booked'. Upon arriving in the room and further questioning of the front office staff it was apparent that we were not given the room type requested however given one that was three or four times a lower standard. It was also very apparent that if we did not question the matter that the hotel staff was happy for us to stay in the lower room type without refunding us the difference. After a lengthy discussion at the front desk the following day, the check out person reluctantly refunded us what was rightfully ours.
During our stay we found the hotel staff to all be very unhelpful and rude. The lack of communication within the front desk was very annoyning having to report the same thing to three different people. The only thing going for this hotel was the friendly driver that greeted us at the airport. If staying in Delhi I would not recommend to stay at this hotel. There are numerous other hotels along the same road that be suitable. The rooms do not look at all like the ones displayed on the internet.
- Official Description (provided by the hotel):
- Hotel Ajanta is a colonial fully renovated hotel with all modern facilities, the minibar, LCD TVs, ACs, coffee / tea makers, 24 hour room service, safety lockers, etc. Airport transfers, taxi and tour services are also available. We are very centrally located near the railway and metro stations and also close to Connaught Place, Jama Masjid, museums and shopping centers. Our in-house bakery and restaurant offers a variety of cuisines for all tastes. Ours is a family run hotel specially preferred by families and single women who find it safe and welcoming. We are proud to say that word of mouth has made us a recipient of so many prestigious awards and the first choice (in the Luxury Budget category) for guests coming to Delhi. We feel privileged to welcome our guests to The Ajanta Hotel. ... more less
- Reservation Options:
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- Also Known As:
- Ajanta Hotel New Delhi
- Ajanta Hotels
- Ajanta Hotel Delhi