Like everyone else I booked this hotel because my flight arrived late at night and I had a morning flight the next day.
I was surprised that the chauffeur made my walk in the cold from the terminal to a car park and then made me wait at a place not suitable for a lady to be standing by herself. There was no apologises from him or the hotel when I said I had a cold. instead the reason provided that it was the airport policy. So I checked with Leela Palace and the airport and was told that it was not the case.
To make matters worse when we were checking in first a lady came to attend to us and then she called someone else. Whilst he was trying to check us in she kept on interrupting him asking him to move away or answer the call. She or he did not welcome us to the hotel.
I then wrote to the hotel to advise them of this situation. Sadly they did not responded to me which I find very rude.
- Official Description (provided by the hotel):
- Radisson Blu Plaza Delhi Airport is located within 4-5 Km of the International Airport. It offers a feel-at-home business or leisure stay with easy access to shopping and business districts of both Delhi and Gurgaon. Designed for travelers who want to be in a central location, Radisson Blu Plaza Delhi has 261 beautifully appointed guest rooms, including 140 Superior Rooms, 64 Premium Rooms, 35 Business Class Rooms, 7 Executive Suites, 14 Deluxe Suites and a Presidential Suite. Contemporary and modern in setting, all rooms offer elegant décor and luxurious amenities. Guests can savour the critically acclaimed cuisine, enjoy top-of-the-line service, relax at the Savannah bar and de-stress at the R- The spa. The Radisson’s theme-based spa suites are a perfect wellness retreat - a rejuvenating haven to restore energies, detox and unwind. Spread over an area of 20,000 sq ft at three levels, the spa offers the right blend of Asian traditions and European therapies. Radisson Blu Plaza Delhi is ideally suited for business travelers and leisure from across the globe. ... more less
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- Also Known As:
- Radisson Hotel New Delhi
- Radisson Hotel Delhi
- Raddison Hotels