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“Amazing beds”

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Radisson Blu Plaza Delhi
Ranked #37 of 713 Hotels in New Delhi
Certificate of Excellence
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Amazing beds”
Reviewed 23 December 2013

I usually take a night to adjust to new beds whenever I travel. This hotel is one of the few ones that I didn't need to. Slept like a baby from the first night. The bed is amazing, the pillows are soft and plentiful. The hotel has a bevy of restaurants to choose from so dinner is never a problem. Location is very near to the airport, which is important due to Delhi's heavy traffic situation. I just found the front desk staff when we checked in to be not the friendliest, though they were not overly rude or anything like it. Could use more warmth though, being as it is a Radisson after all. Do stay here for business trips, you will not be disappointed.

Room Tip: Ask for a room overlooking the pool as the other side only has a view of the highway
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vishvapreet, General Manager at Radisson Blu Plaza Delhi, responded to this review, 27 December 2013
Dear Guest,
Thank you very much for your kind recommendation of our hotel and it’s services. Our team members are known to be very hospitable and welcoming. We regret if you did not feel the same during your check-in process. We have shared your feedback with the concerned department and assure you of delivering the warm and friendly service that you expect from us during your next visit to the hotel.
Best regards,
Vishvapreet Singh Cheema
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (272)
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English first
Innsbruck, Austria
2 reviews
Reviewed 21 December 2013

We were 5 people and visited Delhi Plaza twice, before and after our flight to Kerala. Both times we had a wonderful stay with very kind staff and perfect meals. As one of our friends had her birthday there, the hotel congratulated with cake and roses. This was very nice. So we only can recommend Radisson Dehli Plaza, its a perfect hotel like all the other Radissons we visited before

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank U2ale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vishvapreet, General Manager at Radisson Blu Plaza Delhi, responded to this review, 25 December 2013
Dear Guest,

Thank you very much for your detailed review and we deeply appreciate your recommendation of our hotel. We look forward to welcoming you all back!

Warm Regards,

Vishvapreet Cheema
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mauritius
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 December 2013

Security appears to be selective in the manner in which it operates . If you are an asian looking then there is thorough check... coloured people get preferential ??? treatment . I am equally a foreingner and come from a vey peaceful country where the police never carries an ammunition. Tthe treatment meted out should have been as courteous as for the white coloured people

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maujayeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vishvapreet, General Manager at Radisson Blu Plaza Delhi, responded to this review, 25 December 2013
Dear Guest,

We sincerely regret in case any inconvenience was caused to you during our standard security checks. The stringent security measures at our property are mandated by local government and the norm in all Delhi hotels of our standing. They are in place for the safety of our guests, team members, visitors and our business. It is always our effort to ensure our guests are never subjected to any uncomfortable situations when going through the security process and we assure you that we treat all our guests with equal respect and honour.

Best regards,

Vishvapreet Cheema
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maidstone, United Kingdom
Level Contributor
152 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 19 December 2013

Reasonable price, friendly staff on the whole accommodate well for stupid flight times in and out of the city. Not too bad the food actually but stick to the simple rules when eating in India and you will be fine.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vishvapreet, General Manager at Radisson Blu Plaza Delhi, responded to this review, 26 December 2013
Dear Guest,

Thank you for your endorsement of our hotel. We would like to recommend The Great Kabab Factory & Neung Roi ( our thai restaurant) on your next visit - both the restaurants are a 'must do' Delhi experience!

Warm Regards,

Vishvapreet Cheema
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Noordwijk, The Netherlands
Level Contributor
144 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed 18 December 2013

So, the hard thing is people here are sooo nice and helpful which makes it hard to be honest about the shortcomings....So, having said that.
very helpful staff, excellent floor manager who was very courteous. Excellent pedicure man Krishnan.
However....upon checking in staff failed to mention pool being closed for renovation despite my asking if the pool was open!
Breakfast is very hectic, very unrelaxing. Fruit was constantly unavailable and had to wait for refills. Pastry was okay, but they kep making mistakes,. i asked for chamomille, which is a well known herbal tea in india, i got earl grey and staff insists it is chamomille!!! No napkin, long wait for napkin, no salt and pepper,. etc ect..not relaxing when you wake up jetlagged and need to relax...
Cappucino however was great! Bed was great and nice rooms. Most important, slow wifi at times, not cool!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveller12382
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vishvapreet, General Manager at Radisson Blu Plaza Delhi, responded to this review, 27 December 2013
Dear Guest,

We thank you for the generous comments for the hotel team, the lobby manager and the spa therapist. We regret the inconvenience caused to you due to the closure of the swimming pool. We do provided prior communication for the same in our booking confirmation document and also in the hotel letter placed in the guest room. We take our pool under the annual maintenance during this time of the year, as the outside temperature is extremely cold and not a lot of guests use the pool. However, when you had asked about the same during your stay to the lobby manager, we had offered you the services of the pool in one of our sister hotels in the city, which you had declined. Since we believe in offering 100% guest satisfaction for the stay experience to all our guests, we had offered the spa service in the hotel to you with our compliments.

Our complimentary wifi internet service is geared to accommodate mainly email traffic, for which our guests find it most effective. We have taken due cognizance of your feedback during breakfast service and have taken immediate corrective action to avoid such an experience in the future.

We look forward to welcoming you back to hotel in your next visit to the city.

Best regards,

Vishvapreet Cheema
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
61 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 16 December 2013

After an exhausting trip to India, just wanted a day or so to relax before heading out. Decided to give Blu a try.

Cons:
No airport shuttle - for an airport hotel to not have a shuttle is just wrong.
Did not call a metered taxi DESPITE assurances it would be so - journey ended with a bit of a sour taste.

Pros:
Delivered good value for money
Excellent Thai food
Clean, quiet rooms with working thermostat
Very nice Bloody Mary at the bar

Room Tip: Ask for non smoking floor - we got on the 2nd floor and it was good. facing the highway but no noise...
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelBeforeKids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vishvapreet, General Manager at Radisson Blu Plaza Delhi, responded to this review, 25 December 2013
Dear Guest,

Thank you very much for your kind endorsements! May we recommend that you take advantage of our complimentary airport transfer through the hotel car on your next visit. We would request you to provide your flight details in advance and let our reservations office know if you would like to avail of this value-added service. We look forward to welcoming you back to the hotel on your next visit to city.

Best regards,
Vishvapreet Singh Cheema
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakville, Canada
Level Contributor
93 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 14 December 2013

A surprise to have free wifi! They also have a free shuttle to and from the airport (5 minutes) that is very efficient - the pick up instructions was easy to follow. The bathroom was well equipped with hair dryer and magnifying mirror. The room was very modern and had coffee/tea maker. The buffet breakfast had the best selection to choose from as any buffet I have ever had. They not only had Indian food, but also Chinese and Western. The selection was so varied and everything was excellent. Order up your omelet from the egg chef! My room overlooked the pool area that is quiet and pretty.

Stayed November 2013, travelled with friends
Helpful?
Thank Beverlz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vishvapreet, General Manager at Radisson Blu Plaza Delhi, responded to this review, 25 December 2013
Dear Guest,
Thank you very much! We do look forward to having you stay with us again.
Warm Regards,

Vishvapreet Cheema
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Plaza Delhi

Property: Radisson Blu Plaza Delhi
Address: National Highway 8, New Delhi 110017, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Spa Hotel in New Delhi
#24 Romantic Hotel in New Delhi
#26 Luxury Hotel in New Delhi
#29 Business Hotel in New Delhi
#34 Family Hotel in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Radisson Blu Plaza Delhi 5*
Number of rooms: 261
Official Description (provided by the hotel):
Radisson Blu Plaza Delhi is located within 4-5 Km of the International Airport. It offers a feel-at-home business or leisure stay with easy access to shopping and business districts of both Delhi and Gurgaon. Designed for travelers who want to be in a central location, Radisson Blu Plaza Delhi has 261 beautifully appointed guest rooms, including 140 Superior Rooms, 64 Premium Rooms, 35 Business Class Rooms, 7 Executive Suites, 14 Deluxe Suites and a Presidential Suite. Contemporary and modern in setting, all rooms offer elegant décor and luxurious amenities. Guests can savour the critically acclaimed cuisine, enjoy top-of-the-line service, relax at the Savannah bar and de-stress at the R- The spa. The Radisson’s theme-based spa suites are a perfect wellness retreat - a rejuvenating haven to restore energies, detox and unwind. Spread over an area of 20,000 sq ft at three levels, the spa offers the right blend of Asian traditions and European therapies. Radisson Blu Plaza Delhi is ideally suited for business travelers and leisure from across the globe. ... more   less 
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Also Known As:
Radisson Hotel New Delhi
Radisson Hotel Delhi
Raddison Hotels

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