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“Nice Hotel...!”

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The Uppal Hotel - an Ecotel Hotel
Ranked #124 of 715 Hotels in New Delhi
Mumbai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Nice Hotel...!”
Reviewed 16 May 2014

I stayed there for one night. While coming from IGI it was a little difficult to find but definitely very near to the airport. The staff was nice, polite and helpful. Breakfast was good. Overall a good experience.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank SSSaMMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CVERMA, Front Office Manager at The Uppal Hotel - an Ecotel Hotel, responded to this review, 22 May 2014
Dear Guest,

Thank you so very much for taking the time out to place the review in regards to your recent stay.

We were especially delighted to read your positive comments you made about the Team and the Services. I had shared the review with the entire team; they are truly inspired by your comments and really happy to note that their efforts were well noticed and much appreciated.

It was really pleasure to serve you, should your travel plan brings you to New Delhi; please do not hesitate to write us your reservation.

We look forward to Welcome you again at The Uppal.

Thank you

Best regards

Chetan Verma
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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415 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
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English first
New Delhi, India
Level 5 Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 15 May 2014

Its a nice Hotel. food is really good but the best thing about it is its location. One will not believe one is in Delhi because of its calmness cleanliness & greenness and would like to stay there.Good Value for money.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RaviDua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CVERMA, Front Office Manager at The Uppal Hotel - an Ecotel Hotel, responded to this review, 22 May 2014
Dear Guest,

Thank you so very much for taking the time out to place the review in regards to your recent stay.

We were especially delighted to read your positive comments you made about the Team and the Services. I had shared the review with the entire team; they are truly inspired by your comments and really happy to note that their efforts were well noticed and much appreciated.

It was really pleasure to serve you, should your travel plan brings you to New Delhi; please do not hesitate to write us your reservation.

We look forward to Welcome you again at The Uppal.

Thank you

Best regards

Chetan Verma
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Floroe, Norway
Level 5 Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 May 2014

I went to India with my much much younger girlfriend in May. We chose to start and end the vacation at the Uppal hotel since it was close to the airport. The impression of the rooms was pretty good. Classy, specious and clean. The staff were attentive and polite (almost too much). The pool is large and since this was at the end of the season we got it all to ourselves.

The evening buffet was impressive. A feast of tastes. We tried this at the beginning and at the end of our trip. Kudos to the chef!!! - Unfortunately the waitor and bartenders performed badly. We had finished eating our second round from the buffet when the waitor showed up and asked if we wanted some bread with the buffet. Too slow guys... There were only TWO tables to attend to at the time. Luckily this was a buffet and the food was available when WE wanted.

The price of the buffet is about the double of what we paid for some fantastic dinner lunches and dinners during our two weeks stay in India, but still - impressive. It was worth it.

Even though the hotel is close to the airport, it is not straightforward to locate. All taxi driver not belonging to the hotel had to call the hotel for exact directions. This should be addressed by the hotel somehow. I would want the direction to be so clear that I could deliver them to the taxi driver at the airport and he would find it without problems. The hotels own cars were almost twice as expensive as the radio cabs and we experienced that the drop of price to old Delhi changed/increased twice.

When needing to go somewhere from the hotel the hotels own cars are unfortunately the best option. - But... Rooms are great and quite considering the hotel is so close to the airport. Food is impressive but location so so. - I would still go there again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TerjeVik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CVERMA, Front Office Manager at The Uppal Hotel - an Ecotel Hotel, responded to this review, 8 July 2014
Dear Guest,

Thank you for taking time and posting a review on TripAdvisor.

We are happy to note that you really liked the Hotel, room , entire facade and the Staff too. The review is been shared with the team and were inspired by the communication. It is been good the see that the stay was narrated so well that such feedback expertise us in delivering the quality.

Same time it was unfortunate to know the dissatisfaction and inconvenience caused to while you were at Bonitos. we sincerely apology for the same.

Further to the location concern, we had taken the corrective measures and placed the hotel direction signage's on the way from the Airport and different locations too.

Your appreciations are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers.

Should your travel plan brings you to New Delhi, please write us on res@uppalhotels.com or fom@uppalhotels.com

warm regards

Chetan Verma
Front Office Manager
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Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 April 2014

"Disgusting" is the only word this hotel is worthy of as far as review is concerned.

But since tripadvisor needs 200 words, here is the narrative.
I have been a regular guest of this hotel for business meetings because it was located close to airport and on way to my home plus there were not many options nearby.
But now with Four Points, Dusit, JW Marriott, Red Fox and Lemon Tree opened shop nearby, I am glad I will not have to enter this property again.

The staff is rude and absolutely unworthy of a hotel, leave aside a star rated property. The Front Office Manager is actually intimidating, rude and sorry but give me impression of a retired hitman. General Manager is like she has been managing a college hostel mess before running this place. Staff including General Manager has no sense of valuing their customers. Usually you will find this place empty with exception of some property (real estate) dealers negotiating a land deal over 2 cups of coffee between 12 people. On other times, since (perhaps) this property sustains itself on the marriages held at their banquet, there will be some large extended family members using the hotel lobby and the restaurant as if it is their living room/courtyard.

Overall AVOIDABLE place.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank BhavyaJoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CVERMA, Front Office Manager at The Uppal Hotel - an Ecotel Hotel, responded to this review, 10 May 2014
Dear Mr. Johar,

Many thanks for your valuable time extended to write your experience onto the Trip Advisor.

It is most unfortunate that we were unable to provide a seamless experience for you. Please accept my sincere apologies for your recent experience at The Uppal.

Request you to allow us an opportunity again in near future, to serve you much better this time and match your expectations.

warm regards,
Chetan Verma
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these New Delhi hotels

Jacksonville, Florida
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 April 2014

I have traveled to India many times in the past six years and extensively throughout the world over the past twenty and I always stay at the Uppal when i am passing through Dehli! It is close to the airport and their staff has never disappointed. Many times we have needed help and the staff was extremely attentive and helpful. Also, Mr. Verma and his management team have made our groups feel special every time we are there. The breakfast buffet is great and the transportation to and from the airport and to area shopping is great! I will continue to bring my groups to The Uppal anytime we have to go through Dehli!

Room Tip: Wifi is not complimentary (and sometimes is not very fast)and that is the only reason it is not Five...
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scarypilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CVERMA, Front Office Manager at The Uppal Hotel - an Ecotel Hotel, responded to this review, 29 April 2014
Dear Guest,

Thank you so very much for taking the time out to place the review in regards to your recent stay.
We were especially delighted to read your positive comments you made about the Team and the Services. I had shared the review with the entire team, they are truly inspired by your comments and really happy to note that their efforts were well noticed and much appreciated.

We had carefully noted the Room Tip and Yes, would surely rectify the processing of Wi Fi.

It is always our pleasure to serve you and are keen to see your reservation request in to our Inbox.

We look forward to Welcome you again at The Uppal.

Thank you

Best regards

Chetan Verma
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 March 2014

Enjoyed a wonderful stay at the hotel. Had a reunion with friends and was impressed by the facilities & interaction of the staff members. Rooms have a opulent set up and extensive set of amenities which is real luxury. The open areas and gardens are a great for a walk. The food quality is great for Ala' Carte from the Menu, but may be improved for the buffet. While it;s next to the airport, but is a 15-20 minute drive. Business facilities like business centre etc many be enhanced further. Overall a truely memorable experience especially with friendly staff member from the chauffeurs to reception, security or housekeeping.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Voyager1581
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CVERMA, Front Office Manager at The Uppal Hotel - an Ecotel Hotel, responded to this review, 29 April 2014
Dear Guest,
Thank you for the lovely review of your recent stay at The Uppal - An Ecotel Hotel, New Delhi.

It is a pleasure to read your fantastic comments about our staff services, I will be pleased to share the praise with the Team.

I am excited to read that you felt comfortable and enjoyed our exclusive services and sincerely hope we see you again in not too distant future.

Warm regards

Chetan Verma
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 4 Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 March 2014

Very near to airport.
Has biggest and well furnished room in his category.
Complementary airport pickup and drop from airport. Great food to satisfy cravings, very nice and helpful staff . Beautiful land scape ,clean room, herbal toiletries, very good service , good hospitality overall a very good experience.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashutosh_111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CVERMA, Front Office Manager at The Uppal Hotel - an Ecotel Hotel, responded to this review, 29 April 2014
Dear Guest,

We greatly appreciate your comments. We are glad that you left with a positive impression of our product and services, your feedback is a reflection of the same.

At The UPPAL it is our endeavor to make our guest most comfortable and we will ensure that we leave nothing to change when it comes to making the stay comfortable for our guest.

Once again I thank you for your feedback and look forward to welcome you back.

Warm Regards,

Chetan Verma
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Uppal Hotel - an Ecotel Hotel

Property: The Uppal Hotel - an Ecotel Hotel
Address: National Highway 8 | Near the Igi Airport, On Dwarka-Samalkha Link Road, New Delhi 110037, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#55 Luxury Hotel in New Delhi
#95 Business Hotel in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:5 star — The Uppal Hotel - an Ecotel Hotel 5*
Number of rooms: 48
Official Description (provided by the hotel):
The Uppal - 5 star Hotel, New Delhi. is spread over an expanse of 10.5 acres of scenic grandeur and greenery. The Uppal is located in close proximity to the industrial suburbs of Gurgaon and Delhi and 4 kms away from the Indira Gandhi International airport, New Delhi and 7 kms away from the Domestic airport. ... more   less 
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Also Known As:
Uppals Orchid Hotel
Uppal's Orchid Hotel
Uppal Orchid Hotel

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