Place stunk of urine, bed consisted of a rock hard mattress and ripped bedding. Toilet was vile. Stained, leaking with flies around it. Again, event he rooms and staircase stunk of urine. In the end, I had to book elsewhere for the night; I couldn't handle it. I was there for no more than half an hour! I chose this because it was ridiculously cheap... I can see why! I also chose because I was promised an airport shuttle, but upon arrival was told it was not true. After my checking in and out in half an hour, no refund was offered, which I thought to be poor customer service.
The only good thing I can say is the staff seemed friendly enough, promising me a 'red carpet welcome', though they failed miserably.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Agoda so you can book your Hotel Monarch reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.