We had buffet lunch once and breakfast twice during our 2 nights stay at Crowne Plaza.
Location: At walking distance from Rithala Metro but venturing there in the evening without your private transport can be an issue.
Ambiance: 5/5: The nice ambiance and setting are worthy for special occasions. There are partitioned sitting arrangements too if you are in group or would like to be secluded.
Food: 5/5: Buffet spread was of international standards. Good enough to pamper all your taste buds, be it the morning breakfast or the lunch. The options includes large amount of international and Indian varieties. Most, if not all, items in breakfast spread were same for both of the days. Good enough to repeat for two consecutive days but will become boring then after.
Service: 4/5: Service staff members were prompt and courteous (except a chef and a senior staff member whose attitude were not quite right ) But in terms of timeliness, there is surely some room for improvement. For a live counter order, we had to constantly follow-up for good 15 mins. and finally had to stand there at the counter itself to get the order prepared.
Value for money: 5/5: Not sure about the cost of buffet breakfast as it was included with room booking but lunch buffet cost was around 1299/- + taxes which proved to be a good value for money option.
Overall, Mosaic provides a nice mix of ambiance, food and service for special occasions and casual lunch/dinner alike.
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