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“Excellent experience”
Review of Hotel City Star

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Hotel City Star
Ranked #28 of 727 Hotels in New Delhi
Certificate of Excellence
Reviewed 25 February 2013

Breakfast was phenomenal..... I loved the spread. The hospitality of the staff is worth mentioning....and I came to know its a new construction so it gives a fresh and vibrant look. In short you get 4 star facilities at a very reasonable price!!!!

  • Stayed: January 2013
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6  Thank Ashokpaai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 25 February 2013 via mobile

I was initially skeptical on the good reviews but after staying tere, it was really good. Location is excellent, 10 min walk to railway , metro and airport express. Prompt 24 hours food menu. Stable wifi.

  • Stayed: February 2013
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4  Thank Sean_kaafehaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2013

I booked this hotel seeing the other reviews and was in for a nasty surprise. I booked the hotel through hotels.com and chose to make use of their free airport pickup. They picked me up of course, but tried dropping me off at a different hotel. After much haggling they finally dropped me at the right hotel. The hotel lobby came up with some lame excuses like power failure but there was no power failure while I stayed there.
The hotel itself has been "made out" to look three starish but it is obvious that they have cut corners doing that. There are broken tiles, the bathroom is really cramped and without a shower curtain, the temperature controls don't work, the locks on my door wouldn't work properly. Worst of all, the stench from some drainage nearby manages to find it's way into the room. Another thing to be aware of is that the whole Paharganj area is not safe at night. The only plus point is that this place is cheap. However I really hope that nobody makes the mistake I did.

  • Stayed: January 2013, travelled on business
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12  Thank sarego1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel C, Manager at Hotel City Star, responded to this reviewResponded 5 February 2014

This is a Fake Review by a competitor posted with an intend to malign the good reputation of our Hotel, as per our records no such guest ever stayed with us & the matter was duly reported to the TripAdvisor team as well.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2013

Stayed here a few days, then went off to other places for a week or so. Liked the City Star so much we booked to come back.
Friendly staff, clean, good facilities, busy location but safe. It can be noisy but this is India and every city we visited was filled with the constant sound of horns and traffic. Of the 4 hotels we stayed in on this trip the City Star was the best. Returning was a relief!

  • Stayed: February 2013, travelled with friends
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5  Thank Bermondsey_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2013

Positive: new hotel, nice furniture and bathroom
Negative: very noisy road, staff not helpful

The hotel makes a positive first impression, it looks all new and clean while the places around it look dodgy. But the noise level in rooms going to the front side is high even by Indian standards. Between check in and check out, staff were consistently making an impression of being unwilling or unable to conduct even the most basic tasks. Three stars... assuming you are travelling with earplugs.

Stayed: February 2013, travelled as a couple
6  Thank Carsten_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2013

This hotel was a great find - very new property. The location is also good in that it is so close to the railway station (and I was taking trains a lot), however the neighborhood is quite noisy and busy. The best part of the hotel was the service - the staff were outstanding and eager to please. The room did need some help on cleanliness - there was still hair on the sheets when I arrived, and they need to deal with the ants. There was no toilet paper when I first arrived, but then they got me some. However, for the very new and modern facilities, and the price, I still thought it was a great bargain.

Room Tip: Try asking for a room away from the fron tof the hotel. The road was very noisy, even at night!
See more room tips
  • Stayed: February 2013, travelled solo
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4  Thank Sare D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2013

Wow! Well situated, really modern Hotel in New-Dehli. The staff is very friendly and always helpful. My girlfriend had a sore throat, I called the reception at night and the friendly employee brought my girlfriend a complimantary ginger tea. I got a bottle of water, free of charge. On our arrival day, the General Manager came to the breakfast Restaurant to welcome us personally. After that he surprised us with individual travel arrangements. This is authentic hospitality!! Our very special thanks goes to Manav, the Restaurant Manager!! Not only, that he is always on Duty to greet all guests during breakfast and dinner. His staff is very well trained and he seems to treat his employees like family. We (Kristin & Stephan) will defintely come back to this place when we are in Dehli!

  • Stayed: February 2013
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4  Thank schobi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel City Star

Address: 8718, D.B. Gupta Road | Paharganj, New Delhi 110055, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #28 of 727 Hotels in New Delhi
Price Range: £39 - £55 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel City Star 3*
Number of rooms: 31
Official Description (provided by the hotel):
Located in central Delhi, convenient 2-minute walk from the New Delhi Train Station. Hotel Ciy Star featuring fitness center and a rooftop restaurant, offers complimentary pickup service, free Wi-Fi is available throughout the hotel and complimentary private parking is provided. The hotel is only 1 km to the well-known Connaught Place, Jama Masjid and Chawri Bazar Metro Station. The Karol Bagh Market, Red fort and the iconic India Gate are just 2 km away. Fitted with a desk, air-conditioned rooms are equipped with a personal safe, a flat-screen satellite TV and a minibar. En-suite bathrooms offer a hairdryer, shower facilities and free toiletries. Hotel City Star operates a 24-hour front desk that can assist with luggage storage, laundry and ticketing services. Meeting facilities and a tour desk is provided for convenience. Guests can also request for currency exchange and car rental arrangements. ... more   less 
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