-Great breakfast, free juice on arrival
-Lobby travel agent has high-pressure sales tactics
-We booked here because of the free airport pickup, called to confirm that they had our flight info, all the due diligence. We get to the airport, there's no one. We call them from a payphone:
"Our Driver's stuck in traffic, please take a taxi and we will reimburse you"
Sure that's fine, but we could have stayed somewhere cheaper and done that ourselves. We wanted the security of having someone meet us. . . And on top of that the traffic excuse was a straight out lie; it was 2am and the streets were empty.
-It took like 30 minutes to check us in once we had arrived for no good reason. We just wanted to sleep.
-After our first night, we were told there was no more room in the hotel, and we were shuffled to their sister hotel around the corner, which was a nice hotel and slightly cheaper, anyway. As we were leaving, someone walked in off the street without a reservation, asked for a room, and was given one right away.
Now this wasn't a one-star hotel stay, it was closer to 3, but it was obvious that they were trying to keep rooms empty in this hotel, which has a high Tripadvisor rating, and trying to fill up a relatively unknown hotel on a back street.
- Official Description (provided by the hotel):
- Located in central Delhi, convenient 2-minute walk from the New Delhi Train Station. Hotel Ciy Star featuring fitness center and a rooftop restaurant, offers complimentary pickup service, free Wi-Fi is available throughout the hotel and complimentary private parking is provided. The hotel is only 1 km to the well-known Connaught Place, Jama Masjid and Chawri Bazar Metro Station. The Karol Bagh Market, Red fort and the iconic India Gate are just 2 km away. Fitted with a desk, air-conditioned rooms are equipped with a personal safe, a flat-screen satellite TV and a minibar. En-suite bathrooms offer a hairdryer, shower facilities and free toiletries. Hotel City Star operates a 24-hour front desk that can assist with luggage storage, laundry and ticketing services. Meeting facilities and a tour desk is provided for convenience. Guests can also request for currency exchange and car rental arrangements. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, HostelWorld, Hotels.com, Odigeo, Agoda, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hotel City Star reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.