I always review places that I stay at and always try and be as positive as I can with my reviews. But this place is a three star and I just felt that it was just an ordinary three star hotel. The staff were fine, nothing special except the door men were great.
The wifi was very flaky - I'm sure if this is normal or not, though I noticed it was an issue for other people who have reviewed. I was there on a business trip so annoying when I was trying to work.
I emailed about airport pick up and never received a reply - so I assumed that it wasn't available, but according to other people it is. When I left, I asked about drop off at the Delhi metro station to go tot he airport and told that I could get a tut tut. So no offer of free drop off there either.
The fridge was barely cool, so I asked for some ice and was told that there was a charge for ice and we are talking about a very small bucket of ice. I explained that I thought it was unreasonable and they dropped the charge. I have never been charged for ice before.
Weirdly, the cold water was always warm - I could never seem to get it go cool. I have never had this problem before, but it was frustrating when you come back to the room after a day in the Delhi heat and dust and just wanted a cooling shower.
The breakfast was fine but I didn't think it was anything special - nothing wrong with it but I am not sure why people on this site rave about it. I have had better at other three star hotels.
The rooms was nice and spacious and clean which was nice, but the bathroom is tiny. To be fair, I am very tall so it felt claustrophobic to me. But you can trip over the toilet if you're not careful. The bed was comfortable.
The area around the hotel is very ordinary. I felt safe there day and night but I am a big bloke. But it is a dirty and quite poor area. The road that it is on is very busy and the traffic is fairly constant.
In summary, it's fine but I just don't see why people are raving over this place. I suppose I have stayed at better three star hotels around during my many trips to India.
- Official Description (provided by the hotel):
- Located in central Delhi, convenient 2-minute walk from the New Delhi Train Station. Hotel Ciy Star featuring fitness center and a rooftop restaurant, offers complimentary pickup service, free Wi-Fi is available throughout the hotel and complimentary private parking is provided. The hotel is only 1 km to the well-known Connaught Place, Jama Masjid and Chawri Bazar Metro Station. The Karol Bagh Market, Red fort and the iconic India Gate are just 2 km away. Fitted with a desk, air-conditioned rooms are equipped with a personal safe, a flat-screen satellite TV and a minibar. En-suite bathrooms offer a hairdryer, shower facilities and free toiletries. Hotel City Star operates a 24-hour front desk that can assist with luggage storage, laundry and ticketing services. Meeting facilities and a tour desk is provided for convenience. Guests can also request for currency exchange and car rental arrangements. ... more less
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