We only stayed here one night but would definitely return. We made our reservation through a booking agent, and I emailed the management regarding the airport transfer service. They sent me 3 emails confirming our dates and times which I thought was a positive start. Our driver was waiting for us patiently on our arrival (even though we were delayed), and we paid the car parking fee of 220 rps as the hotel instructed.
The hotel has been refurbished inside and out. It is located on a busy main road but you hear no noise once inside. The check in process was professional and efficient. The manager and front desk clerk were polite and smiling. We were given a complimentary juice and water upon our arrival.
Our room was clean, comfortable and decorated in a modern and tasteful style. We were given complimentary snacks and fruits (nice touch). We had a large comfy bed, flat screen TV, fridge, complimentary water, tea and coffee. The bathroom was very nice with a lovely hot shower. We also had a safe in the wardrobe.
Breakfast was very good,, served on the rooftop, buffet style with eggs and pancakes cooked to order. There was a large variety of Western and Indian choices, you could eat as much or as little as you liked. We didn't have any other meals at the hotel but menu is extensive. It is only a five minute walk to the main bazaar and there is a Pizzahut almost next door to the hotel.
Throughout our stay, all staff were very friendly, professional and attentive we will return!
- Official Description (provided by the hotel):
- Located in central Delhi, convenient 2-minute walk from the New Delhi Train Station. Hotel Ciy Star featuring fitness center and a rooftop restaurant, offers complimentary pickup service, free Wi-Fi is available throughout the hotel and complimentary private parking is provided. The hotel is only 1 km to the well-known Connaught Place, Jama Masjid and Chawri Bazar Metro Station. The Karol Bagh Market, Red fort and the iconic India Gate are just 2 km away. Fitted with a desk, air-conditioned rooms are equipped with a personal safe, a flat-screen satellite TV and a minibar. En-suite bathrooms offer a hairdryer, shower facilities and free toiletries. Hotel City Star operates a 24-hour front desk that can assist with luggage storage, laundry and ticketing services. Meeting facilities and a tour desk is provided for convenience. Guests can also request for currency exchange and car rental arrangements. ... more less
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