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“Great service and staff - highly recommended”

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Basil the Residency
Ranked #78 of 713 Hotels in New Delhi
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great service and staff - highly recommended”
Reviewed 6 January 2013

We stayed here for four nights in late December. The staff were delightful and so keen to be of help -very friendly and polite. There was no problem/no charge at all to book taxis, auto rickshaws, help with luggage, book restaurants, etc. The room was good - on the second floor. It was a good size - clean, quiet, modern decor, air conditioning, hot shower, hairdryer and a good size bathroom. It also had a safe, free Wifi and was very comfortable with free bottled water every day. Unfortunately the fog/smog in Delhi prevented us from appreciating any views from the rooftop terrace but it looked nice up there... in better weather I'm sure it would be good. We got a erally great rate. This rate and the quality of the room/decor compared very favourably to a hotel booked for a later stay in the Karol Bagh area. Breakfast was good/OK - served in a lovely room. We didn't eat there in the evening. Following a recommendation on the Delhi Food Tour, we went to the Indian Accent restaurant at The Manor Hotel for Christmas Eve - a truly fabulous tasting/chef's menu (veg and non-veg).

Sometimes auto rickshaw drivers couldn't find the hotel and we struggled a bit for a landmark. The entry road is a bit tricky to find and a bit unprepossessing. We tried saying Sukhdev Vihar Road just off main Mathura Road but need a better reference point. (The hotel had printed maps on the back of their business cards but still a bit tricky to find...) No problem with taxi drivers/rickshaws booked by the hotel though. It also had good access to the airport. We didn't use the Metro Station but I travelled to the Lotus/Baha'i Temple from Karol Bagh later on my trip and the nearest stop to this was on the Violet Line - Kalkaji Mandir. (Not sure if this is the nearest stop for the hotel?? You'd need to check with the the hotel) The Metro service was excellent with the first carriage of every train for women only.

Room Tip: Second floor closest to the roof top terrace.
See more room tips
  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank HSD186525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
basildelhi_com, General Manager at Basil the Residency, responded to this review, 2 May 2014
Dear guest,

We would like to thank you for giving us your valuable time & feedback.

This means a lot to us. It gives us a chance to eliminate our weaknesses & make them our strength. We believe in guest satisfaction which can be only achieved by your support.

Hope to see you again in the near future. Please feel free to contact us any time for any information.

Thanking you
Team – Basil the residency hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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152 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
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English first
Delhi, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 November 2012

Great Interiors,warm Welcome,LOVELY Terrance overviewing the beautiful LOTUS TEMPLE,Superb Indian Food,and Most Importantly Spacious and Clean Room,Free Wifi.
I would give them a thumbs up for everything...Thanks Basil

Room Tip: Rooms and the Front
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  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Samrocks123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
basildelhi_com, General Manager at Basil the Residency, responded to this review, 2 May 2014
Dear guest,

We would like to thank you for giving us your valuable time & feedback.

This means a lot to us. It gives us a chance to eliminate our weaknesses & make them our strength. We believe in guest satisfaction which can be only achieved by your support.

Hope to see you again in the near future. Please feel free to contact us any time for any information.

Thanking you
Team – Basil the residency hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, Delhi, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 October 2012

My friend I were looking for a hotel near Nehru Place, when we noticed Basil, The Residency, just down the Okhla flyover. We walked in and were impressed, not only by its interior but with the tariff offered to us. Being near to our work place, we could easily up-down for work and rest. Awesome food, much like home,s food. The hospitality served was commendable. The rooms were comfortable and made our stay stress free.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SarvagyaHarbhajanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
basildelhi_com, General Manager at Basil the Residency, responded to this review, 2 May 2014
Dear guest,

We would like to thank you for giving us your valuable time & feedback.

This means a lot to us. It gives us a chance to eliminate our weaknesses & make them our strength. We believe in guest satisfaction which can be only achieved by your support.

Hope to see you again in the near future. Please feel free to contact us any time for any information.

Thanking you
Team – Basil the residency hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 October 2012

Service & accomodation was great, as was location, needed a room & quick access to airport for early morning flight. Wake up call & taxi service very prompt. Couldn't fault
Good luck to the hotel. job well done

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank John_religare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
basildelhi_com, General Manager at Basil the Residency, responded to this review, 2 May 2014
Dear guest,

We would like to thank you for giving us your valuable time & feedback.

This means a lot to us. It gives us a chance to eliminate our weaknesses & make them our strength. We believe in guest satisfaction which can be only achieved by your support.

Hope to see you again in the near future. Please feel free to contact us any time for any information.

Thanking you
Team – Basil the residency hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 October 2012

I had always wanted to Stay at a place where I can mix my work with leisure.
Truly speaking I was more than satisfied with the good Quality Service catered to me.
As Basil is situated in the heart of Delhi and has accessibility to major shopping centers and places to Visit in Delhi so my colleagues were more than happy to roam in and around Delhi shopping and visiting places of their interest.
The place offered me and my colleagues a congenial environment along with a comfortable and relaxing stay. I look forward to staying here whenever I visit Delhi...Thanks.

Room Tip: Do visit the Roof top..it has an amazing view and a very nice seating plan where you can sit back to...
See more room tips
  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank bharatgogna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
basildelhi_com, General Manager at Basil the Residency, responded to this review, 2 May 2014
Dear guest,

We would like to thank you for giving us your valuable time & feedback.

This means a lot to us. It gives us a chance to eliminate our weaknesses & make them our strength. We believe in guest satisfaction which can be only achieved by your support.

Hope to see you again in the near future. Please feel free to contact us any time for any information.

Thanking you
Team – Basil the residency hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Basil the Residency

Property: Basil the Residency
Address: 77 Sukhdev Vihar | Mathura Road, New Delhi 110025, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #78 of 713 Hotels in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Basil the Residency 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
Basil the residency is a newly constructed Hotel situated in the middle of South Delhi, on the National Highway 2 ( Mathura road) connecting Agra / Noida and a 5 minutes drive to the beautiful Lotus Temple with an amazing view from our rooftop lounge. Also suitable for medical tourism - walking distance to Fortis escorts and a 5 min drive to Apollo hospital.We believe in guest satisfaction for which we make sure we provide comfort, security, cleanliness and privacy and thus keep our promise. ... more   less 
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