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“A home away from home”

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Basil the Residency
Ranked #86 of 716 Hotels in New Delhi
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“A home away from home”
Reviewed 18 February 2013

Had the most relaxing and enjoyable stay here....The terrace adds a plus point...food is great, rooms are very clean and the staffs are always at their best beahaviour....hats off to the basal residency!!!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank ChanmikiLaloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
basildelhi_com, General Manager at Basil the Residency, responded to this review, 2 May 2014
Dear guest,

We would like to thank you for giving us your valuable time & feedback.

This means a lot to us. It gives us a chance to eliminate our weaknesses & make them our strength. We believe in guest satisfaction which can be only achieved by your support.

Hope to see you again in the near future. Please feel free to contact us any time for any information.

Thanking you
Team – Basil the residency hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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152 reviews from our community

Traveller rating
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    3
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 February 2013

As soon as we arrived we were welcomed with fresh water after a long and tiring flight. The staff collected our bags and made us feel welcome, we checked into our room right away. The rooms were very clean, well equipped with no problems. Great wifi and the hot water is no issue.

The best thing of all was the service! Anything we needed was no problem at all. We had a lot of trouble booking the the trains from back home and they did this for us. They organized drivers for us and really made us feel at home and safe. The food is also so delicious and the roof top terrace is great!

I definately recommend this hotel!!!!!!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Biancaleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
basildelhi_com, General Manager at Basil the Residency, responded to this review, 2 May 2014
Dear guest,

We would like to thank you for giving us your valuable time & feedback.

This means a lot to us. It gives us a chance to eliminate our weaknesses & make them our strength. We believe in guest satisfaction which can be only achieved by your support.

Hope to see you again in the near future. Please feel free to contact us any time for any information.

Thanking you
Team – Basil the residency hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 February 2013

Stayed@ Basil residency !! Great room service, great location! Excellent customer service, along with a unique roof top setup! Overall the experience exceeded my expectations, and will recommend anyone traveling to Delhi!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Pj_eric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
basildelhi_com, General Manager at Basil the Residency, responded to this review, 2 May 2014
Dear guest,

We would like to thank you for giving us your valuable time & feedback.

This means a lot to us. It gives us a chance to eliminate our weaknesses & make them our strength. We believe in guest satisfaction which can be only achieved by your support.

Hope to see you again in the near future. Please feel free to contact us any time for any information.

Thanking you
Team – Basil the residency hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 February 2013

Best service in India,very clean and awesome bathrooms; hot showers and kept very clean. Will definitely stay upon my return and highly recommended. Excellent price for 4 star quality. .............................thank you for a great experience!!!!!!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Livelifeatitsbest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
basildelhi_com, General Manager at Basil the Residency, responded to this review, 2 May 2014
Dear guest,

We would like to thank you for giving us your valuable time & feedback.

This means a lot to us. It gives us a chance to eliminate our weaknesses & make them our strength. We believe in guest satisfaction which can be only achieved by your support.

Hope to see you again in the near future. Please feel free to contact us any time for any information.

Thanking you
Team – Basil the residency hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nagpur, Maharashtra, India
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 January 2013

amazing food amazing hospitality very clean and maintained rooms.staff is very friendly...the best part about the hotel is its roof top restaurant which gives you an amazing feel of being in delhi.i would recommend the hotel to every one..

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank PIYUSSH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
basildelhi_com, General Manager at Basil the Residency, responded to this review, 2 May 2014
Dear guest,

We would like to thank you for giving us your valuable time & feedback.

This means a lot to us. It gives us a chance to eliminate our weaknesses & make them our strength. We believe in guest satisfaction which can be only achieved by your support.

Hope to see you again in the near future. Please feel free to contact us any time for any information.

Thanking you
Team – Basil the residency hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kinshasa, Democratic Republic of the Congo
Level 5 Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 13 January 2013

After 6 weeks backpacking through SE Asia and and afternoon looking at "budget" accommodation options in central Delhi my wife and I decided to find a nicer, mid-range place to relax for a few days over New Years! We could not have been happier with where we ended up! Basil the Residence offered us a very comfortable room with excellent shower and bathroom, endless hot water, mini-fridge, flatscreen TV and good internet.
The staff and service at the hotel were exceptional. Always willing to help and not charging an arm and leg for basic services such as arranging transport, running to the store to pick something up for us or making phone calls to order take away/food delivery for us!
I had hastily booked the room online and accidentally booked/paid for single instead of double occupancy. Seeing that I was tired from a long journey and frustrated at my own mistake, the General Manager kindly made a compromise on the room rate that both sides were happy with.
Breakfast was served downstairs each morning and was a good combination of basic continental and Indian dishes.

In conclusion, I just can't say enough about the fantastic staff at Basil the Residence and the excellent service we received! Every single person we came in contact with, from the doorman to the general manager, was kind, courteous, helpful and made us feel right at home!

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Karuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
basildelhi_com, General Manager at Basil the Residency, responded to this review, 2 May 2014
Dear guest,

We would like to thank you for giving us your valuable time & feedback.

This means a lot to us. It gives us a chance to eliminate our weaknesses & make them our strength. We believe in guest satisfaction which can be only achieved by your support.

Hope to see you again in the near future. Please feel free to contact us any time for any information.

Thanking you
Team – Basil the residency hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 January 2013

We stayed here for four nights in late December. The staff were delightful and so keen to be of help -very friendly and polite. There was no problem/no charge at all to book taxis, auto rickshaws, help with luggage, book restaurants, etc. The room was good - on the second floor. It was a good size - clean, quiet, modern decor, air conditioning, hot shower, hairdryer and a good size bathroom. It also had a safe, free Wifi and was very comfortable with free bottled water every day. Unfortunately the fog/smog in Delhi prevented us from appreciating any views from the rooftop terrace but it looked nice up there... in better weather I'm sure it would be good. We got a erally great rate. This rate and the quality of the room/decor compared very favourably to a hotel booked for a later stay in the Karol Bagh area. Breakfast was good/OK - served in a lovely room. We didn't eat there in the evening. Following a recommendation on the Delhi Food Tour, we went to the Indian Accent restaurant at The Manor Hotel for Christmas Eve - a truly fabulous tasting/chef's menu (veg and non-veg).

Sometimes auto rickshaw drivers couldn't find the hotel and we struggled a bit for a landmark. The entry road is a bit tricky to find and a bit unprepossessing. We tried saying Sukhdev Vihar Road just off main Mathura Road but need a better reference point. (The hotel had printed maps on the back of their business cards but still a bit tricky to find...) No problem with taxi drivers/rickshaws booked by the hotel though. It also had good access to the airport. We didn't use the Metro Station but I travelled to the Lotus/Baha'i Temple from Karol Bagh later on my trip and the nearest stop to this was on the Violet Line - Kalkaji Mandir. (Not sure if this is the nearest stop for the hotel?? You'd need to check with the the hotel) The Metro service was excellent with the first carriage of every train for women only.

Room Tip: Second floor closest to the roof top terrace.
See more room tips
  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank HSD186525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
basildelhi_com, General Manager at Basil the Residency, responded to this review, 2 May 2014
Dear guest,

We would like to thank you for giving us your valuable time & feedback.

This means a lot to us. It gives us a chance to eliminate our weaknesses & make them our strength. We believe in guest satisfaction which can be only achieved by your support.

Hope to see you again in the near future. Please feel free to contact us any time for any information.

Thanking you
Team – Basil the residency hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Basil the Residency

Property: Basil the Residency
Address: 77 Sukhdev Vihar | Mathura Road, New Delhi 110025, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #86 of 716 Hotels in New Delhi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Basil the Residency 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
Basil the residency is a newly constructed Hotel situated in the middle of South Delhi, on the National Highway 2 ( Mathura road) connecting Agra / Noida and a 5 minutes drive to the beautiful Lotus Temple with an amazing view from our rooftop lounge. Also suitable for medical tourism - walking distance to Fortis escorts and a 5 min drive to Apollo hospital.We believe in guest satisfaction for which we make sure we provide comfort, security, cleanliness and privacy and thus keep our promise. ... more   less 
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