I have been to India recently. Lemme tell you ma experience. In the very beginning, the experience was not that good. I have to wait for around half an hour at the airport for my pickup before the driver finally arrived. I reached lemon tree in completely exhaustive condition and the complicity i saw at the reception there was completely out of this world. There were some crew members already waiting and shouting regarding their room allotment. I passed on my details at the reception but they again told me to wait for sometime and the whole mess gets even bigger. Suddenly she arrived, yeah, Gauldy was her name, she hosted me like anything. She asked me to first of all calm down and also ordered a cafe late for me. The service guy was disabled and I asked him about the services then she again corrects me telling that the hotel has hired 10% of disabled staff. My goodness, i was completely overwhelmed knowing the kindness of Mr. Patu Keswani, the owner of the hotel (that too told by gauldy).
All these incidences took place for around 20 minutes and finally i got my room. She escorted me to my room and actually, the room was damn too ravishing. In the meantime, she also introduced me to various outlets of the hotels.
Right from the beginning, i was in complete touch with the lady and she actually made my trip memorable. Overall, the hotel was fab and the services i received were great. Also i would like to mention the generosity the hotel has shown hiring disabled people and even those people are trained enough to serve the guest in a positive manner. I wish Lemon Tree a superb future ahead.
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