The food here was quite tasty and the ambience on the roof on a sunny weekend afternoon, with a beautiful view of the bio-diversity park is tough for any restaurant in Delhi to match.
However, the good parts end right here. The waiters here were rude and unapologetic, and the service was worse than non-existent. A couple of examples:
I had asked for some silverware midway through my meal and the waiter placed a used fork on my plate on top of my food. God knows where all that fork had been but it was red with food substances and quite visibly used! When shown to the waiter, he very casually picked it up, and changed my fork. However, he didn't utter a single sorry or even offer to replace my food, which the fork had touched. I let this one go.
Towards the end of the meal, I wanted to use my credit card to pay for my meal. However, he came back saying that my credit card was rejected. An accusatory lie. When I went down, I found out that this is because they don't accept international credit cards. A fact that they hadn't bothered to mention anywhere despite boldly displaying that they accept Visa, MasterCard and AmEx cards. I obviously didn't have enough cash and was left embarrassed in front of all my friends. Once again, there wasn't any display of apology and the way this incident was handled was extremely untactful, that left me both embarrassed and anguished.
I left the restaurant with quite a sense of anger and a ruined sunny weekend afternoon. For the price and the level of service offered, there are plenty of better places in the mall that can make your overall meal a lot more enjoyable!
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