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“Distance from MRT Station”

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Hotel Uppal International
Ranked #529 of 715 Hotels in New Delhi
Reviewed 18 December 2013

I am planning to stay at this hotel, its looks very good. Close to airport etc. I'm not sure how far the distance is to the MRT(Not Railway Station). I e-mailed hotel and got no response though, not sure why.

Stayed: December 2013, travelled with family
Thank 704Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGuestRelations1, Guest Relations Manager at Hotel Uppal International, responded to this reviewResponded 21 December 2013

Dear Guest

Greetings from Hotel Uppal International!!!

We are glad that you plan to choose us for your stay in Delhi. We really look forward to serve you and make a lasting impression on you.

There are various forms of commute available near Uppal. You can get an auto, a bus and the Metro Station is an Auto ride away.

We request to kindly drop another email regarding the same.

Thanking You

Regards
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (119)
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84 - 90 of 119 reviews

Reviewed 6 December 2013

Newly built rooms with Low tarrif that makes a perfect place to be near to railway station in Pahargang Delhi. Rooms are small but yea neat and clean and plase avoid 4th floor rooms as there is kitchen up on that rooms and they make lot of noice till late night and early morning.

Room Tip: Avoid rooms on 4th floor as kitchen above them makes lot of noice till late night and then again sta...
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  • Stayed: November 2013, travelled solo
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1  Thank hitesh00013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGuestRelations1, Guest Relations Manager at Hotel Uppal International, responded to this reviewResponded 7 December 2013

Dear Guest

Greetings from Hotel Uppal International.

Thank you for choosing Hotel Uppal International for your stay in Delhi.Your kind words are highly appreciated.

We are very glad that the hotel's location made your stay convenient. Uppal does have low tariffs and we are glad that it made your stay economical.

We strive to provide the best services to our guests and make every effort to make their stay comfortable. Your feedback has been shared with the staff members. It is great to know that you enjoyed your stay with us.

We hope that you give us another chance to serve you the next time you are here.

Thanking You
Regards
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2013

There is no dearth of hotels in Paharganj and some even coming at a really good price but only to be later disappointed by its lack of clean rooms or its dingy state or the arrogance of the staff. I had to go through all of these and shift my hotel twice to ultimately stay with Uppal which being located a bit inside the alley has rooms that are much more quieter and less attacked by noise or ongoing traffics of the streets. The hotel is modern and new in terms of its décor and has spacious rooms such that that there was plenty of room space available even after being piled with my luggage. The service of the place is commendable for its promptness. What I really appreciated was their travel desk which was so helpful in my Delhi trip.

Stayed: November 2013, travelled solo
1  Thank Claudiopers_T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGuestRelations1, Guest Relations Manager at Hotel Uppal International, responded to this reviewResponded 7 December 2013

Dear Guest

Greetings from Hotel Uppal International.

Thank you for your kind words of appreciation. We also thank you for the opportunity to serve you. It was a delight having you at our hotel.

We are very glad that your search for a good hotel ended at Uppal. It was really heartening to read in your review that the rooms were to your liking and you enjoyed your stay at Uppal.

We strive to provide the best services to our guests and make every effort to make their stay comfortable. Your feedback has been shared with the staff members. It is great to know that you enjoyed your stay with us.

We hope that you give us another chance to serve you the next time you are here.

Thanking You
Regards
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2013

If it was not for the very friendly service and no problems during our 3-night stay, the overall rating of the hotel would have been lower. Unfortunately, rooms pictures and some guests' very good and excellent opinions have nothing to do with the reality. The hotel was supposed to be relatively new, but this seems to be limited to the lobby and corridors. The first room we got was unacceptable for us, especially because of being quite dirty. After we changed the room, it was a little better, but still... It was OK for us to stay there, but after seeing the photos and reading all the positive reviews, we had hoped for a more comfortable stay. As for the breakfasts, the choice was very limited, and the cleanliness doubtful. A word 'restaurant' should not be applied. If you have no other choice or a limited budget, the hotel would do for a 1- or 2-nigh stay; however, if you are looking for some more comfort, this is not the place.

  • Stayed: November 2013, travelled as a couple
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Thank malgorzatatomczyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGuestRelations1, Guest Relations Manager at Hotel Uppal International, responded to this reviewResponded 22 November 2013

Dear Guest

Greetings from Hotel Uppal International.

We thank you for choosing our hotel for your stay in Delhi and for reviewing our hotel. Guest Feedback's are important to us and are taken very seriously.

We can see from your comments that we were not able to live up to your expectations. We would like to offer our sincere apologies for the inconvenience caused owing to the above mentioned inadequacies.

While we fully understand that this might have marred your impression of Hotel Uppal International, please allow us to assure you that this represents a departure from our normal standards of service and we would greatly appreciate an opportunity to correct your perception. We hope to see you again soon.

Thanking You

Regards
The Hotel Management

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Reviewed 7 November 2013

We stayed at the Uppal on the front and back end of a trip. It was a refreshing entry into and exit from Indian culture. The staff is courteous and gracious. The rooms are clean and modern. They are also well insulated to keep out noise and light and are very conducive to a good night's sleep. The food in the restaurant was excellent. The car service contracted by the hotel is excellent. Twenty minutes after we were dropped off at the airport, one of my fellow travelers discovered that he had left his phone in the cab. We were able to contact the staff at the hotel who contacted the car and the driver met him with the phone. My guess is that would never have happened without a private car service. One more reason to choose the Uppal.

  • Stayed: November 2013, travelled with friends
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Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGuestRelations1, Guest Relations Manager at Hotel Uppal International, responded to this reviewResponded 8 November 2013

Dear Guest
First, we would like to thank you choosing Hotel Uppal International for your stay in Delhi. We appreciate the time you have taken out of your busy schedule to review our hotel. We are glad that the room was to your liking and you had a relaxing sleep during your stay. It was a pleasure reading your review and getting to know that hotel facilities like the car service made your stay in the city hassle free.Guest feedback helps us to better ourselves and keep us motivated. It was a pleasure having you as our guest and we hope to see you soon in the near future.
Thanking You

Regards
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2013

booked one night arrived to hotel wel located in pharganj- which is mainly a backpackers area. i booked the hotel after I read good reviews at tripadvisor and other sources, The hotel is located in an alley off a main street wth lots of resturants hotels and noise. the rooms are very nicely done boutique style. Lobby and welcome were very friendly and nice. Breakfast in the morning was just adequate but ok. all together a good hotel for a stay in Delhi

Room Tip: they may upgrade you to a bigger room if they have space- which they did for us
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  • Stayed: October 2013, travelled with friends
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1  Thank adisternberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGuestRelations1, Guest Relations Manager at Hotel Uppal International, responded to this reviewResponded 8 November 2013

Dear Guest
First, we would like to thank you choosing Hotel Uppal International for your stay in Delhi. We appreciate the time you have taken out of your busy schedule to review our hotel. We are glad that the room was to your liking and the facilities made your stay comfortable. Guest feedback helps us to better ourselves and keep us motivated. It was a pleasure having you as our guest and we hope to see you soon in the near future.
Thanking You

Regards
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013

After all the hype in the reviews, I have to say that we were not crazy about our stay, mainly because the hotel, even though it looks brand new, already needs some maintenance: doors that don't close properly, showers that don't work... Also, the service has the questionable habit of entering the room without being prompted to do so. Some internal processes don't really work that well (delivering laundry, for instance), and the outsourced breakfast is really bad. Thank god Jaz, the overnight shift guy, was there to solve most of our problems.
That said, the hotel stands out radically in Pahar Ganj. Their infrastructure is way better than most of their competitors, and the location is pretty good to go to Connaught or the train station. The silence at night was shocking having in mind that we were in one of the noisiest hoods in Delhi. Lowering my expectations this time, I'd go back to the Uppal.

  • Stayed: October 2013, travelled as a couple
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Thank Eduardo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelGuestRelations1, Guest Relations Manager at Hotel Uppal International, responded to this reviewResponded 7 November 2013

Dear Guest
We thank you for choosing Hotel Uppal International for your recent stay in Delhi. We really appreciate that you have taken out time from your busy schedule to review our hotel. We are glad that Jaz could be of some help to you and helped provide a solution to your problem. We have taken note of the problems faced by you in the hotel and required action would be taken. Guest feedback are taken seriously and they help us to better ourselves.It was a pleasure having you as our guest. We hope to see you soon in the near future.
Thanking You

Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Uppal International

Address: 28, Arakashan Road, Ram Nagar | Paharganj, New Delhi, New Delhi 110055, India (Formerly Hotel Uppal International)
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #529 of 715 Hotels in New Delhi
Price Range: £24 - £42 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Uppal International 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
Welcome To Uppal International A Luxury Hotel with 3 star and business class facilities located in center Delhi. We are just few steps ahead from the New Delhi Railway Station & business cum shopping destinations Connaught Place. We are a newly founded luxury hotel in New Delhi. What makes us stand out from the rest of the hotels is our philosophy of balancing between the budget of the people and comfort. We strive to provide the best of the hospitality practices for our customers. With us, you can find budget luxury hotel rooms in New Delhi. If you are a frequent flier, then you won't need convincing how much money one has to spend on accommodation. After a long flight, the last thing you want is to feel another burn in the purse by paying a hefty fee for hotel accommodation. Uppal International understands this, and provides budget accommodation in Delhi. While we understand that creating a brand value, by giving the top of line facility in every aspect, we also make sure that the price is just right for our services and hence work towards providing budget accommodation in Delhi. We have a management which understands that a subtle balance can be maintained between delivering top notch hospitality and soaring bills. Our Location We are located in Delhi. To ensure that travelers find us without any problem, we have placed ourselves very near to the hubs of transportations of the city. Uppal International is only about a step from the Delhi Central Railway Station. Connaught Metro station and Connaught Place are less than a kilometer away from the hotel. The Indira Gandhi International Airport is wee bit far from here. You would have to travel about 19 KM to reach here. To ensure that our customers will not have the headache of arriving at a suitable time to the hotel, we have a 24 hour front-desk service. So, any time you reach the hotel, we would not have any problem accommodating you. ... more   less 
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