I'm a pretty loyal Marriott fan, given all of the travel I do within the US - usually around 100 nights per year. While such information may make you think I am biased in favor of the hotel chain, I would actually argue that it makes me an expert at the level of service the JW Marriott "should" offer... Well in this case, they exceeded even my highest expectations. The hotel is brand new and just opened about two weeks ago - the place is absolutely beautiful. In fact, our stay was during their "soft opening", which you would somewhat expect to include glitches in accommodations, services, and "problems" in a number of other areas. Not the case here... We arrived late (around 10 PM) and were greeted warmly by a full staff. The check-in process was incredibly smooth and didn't require any time at the front desk - we were escorted directly to our room and one of the hotel managers handled everything for us. Every staff member was incredibly warm and very attentive; making sure our every need after a long flight was taken care of. The next morning, we had breakfast at one of the hotel restaurants, and opted for a traditional Indian breakfast, which was incredible. We met several of the hotel managers - all of which were very kind and routinely made sure that everything we needed was made readily available. From traditionally extravagant coffee drinks on our way out to tour Delhi, to evening drinks at the bar, to the room service, everything was well above par - of a level far above what I have come to expect in the States. I very highly recommend this hotel to any traveler that wants to use it as a launching point to see this beautiful city.
- Official Description (provided by the hotel):
- Conveniently located near Indira Gandhi International Airport, JW Marriott Hotel New Delhi Aerocity features outstanding amenities with elegantly designed interiors, creating the perfect setting for work and relaxation. Our New Delhi, India hotel's central location is ideal, as we put guests close to the domestic and international airports in New Delhi. We also provide easy access to the city’s prominent business areas, as well as key tourist destinations of South Delhi. Our guest rooms offer wireless connectivity and world-class features, including large desks with ergonomic chairs, in-room vaults for laptops and valuables, and more. As a top choice among hotels in New Delhi, India, we delight guests with our outdoor pool, state-of-the-art fitness center, rejuvenating JW Spa, and superb dining options. JW Marriott Hotel New Delhi Aerocity is a perfect destination for travellers and our hotel is renowned for its extensive banquet spaces, which is great for holding meetings and conducting social events. Our New Delhi, India hotel's meeting and conference space includes a 1,200-square-meter Grand Ballroom. Whether you are travelling for business or leisure, JW Marriott Hotel New Delhi Aerocity provides an unforgettable retreat. ... more less
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