I don't know where to begin without making this too long, but here it goes anyway. We came to India for a wedding and for business. The JW Marriott Aerocity far exceeded our expectations. It is very close to the airport. The property itself is absolutely beautiful. It is new and still has yet to be totally completed. When arriving your car will go through a security checkpoint. You will also go through a security screening before entering the hotel. Safety is very important to them. The wonderful doormen in their grand uniforms always greet you with the biggest smiles. You are treated like royalty from the second you walk in. The lobby is absolutely gorgeous, fresh flower arrangements change every few days. We are Platinum members and we were offered drinks while waiting in the lobby as the check in process began. Then we were brought to the executive lounge on the third floor to complete check-in. The room we had was on the third floor with access to the lounge, it was spectacular! Big comfortable beds and the most amazing marble bath - shower combo ever! We loved our room. It was very quiet and we didn't hear any noise at all, inside or out. We had a view of the courtyard. The K-3 restaurant is fantastic and serves Indian, Chinese and Italian choices. Many vegetarian and non- veg items. There is something for everyone. The chefs are friendly and very accommodating. Akira Back (sushi) is across the courtyard and is also excellent. The night we dined there service was excellent and all staff was wonderful, they called us by name as we walked in! We also met chef Kurt. The tuna pizza is to die for! The spa is amazing and so beautiful. We had massages that were the best we have ever had. All staff at the pool / spa area are excellent and attentive. The locker rooms are gorgeous with spa tub, steam room and sauna. The pool / deck area is beautiful. Enjoyed some sunshine outside! The transportation coordinators are great! They helped us arrange a trip to Agra. The car drivers are wonderful, took us SAFELY all over the place at a reasonable price- we thank you. The chocolate shop is divine as well! The most impressive part of our stay however was the level of customer service we received at the executive lounge. The executive lounge staff- Vivek, Amit, Deepika, Sudeshna, Rebecca, Ishita, Lilly (the lovely, friendly greeter in the lobby), Chefs Amit, Yudhveer and Prashant (they fattened me up throughout the week with specially prepared treats) they are ALL above and beyond excellent. A VERY special thank you goes out to Lara on the executive team, who not only made our stay most special, but will remain a friend forever. The group even left us a nice gift and beautiful flowers in the room on our last night there.......I carried them back home the entire way to Pennsylvania!!! If there are any names I left out, I truly apologize. Everyone at the front desk is always professional, friendly and helpful. Every single person at the property, no matter what their position, was 100% professional. Customer service in the US could really take a lesson from these young professionals. We will truly miss everyone and look forward to coming back again! Many thanks to all of you for making our stay a memorable one:)
- Official Description (provided by the hotel):
- Conveniently located near Indira Gandhi International Airport, JW Marriott Hotel New Delhi Aerocity features outstanding amenities with elegantly designed interiors, creating the perfect setting for work and relaxation. Our New Delhi, India hotel's central location is ideal, as we put guests close to the domestic and international airports in New Delhi. We also provide easy access to the city’s prominent business areas, as well as key tourist destinations of South Delhi. Our guest rooms offer wireless connectivity and world-class features, including large desks with ergonomic chairs, in-room vaults for laptops and valuables, and more. As a top choice among hotels in New Delhi, India, we delight guests with our outdoor pool, state-of-the-art fitness center, rejuvenating JW Spa, and superb dining options. JW Marriott Hotel New Delhi Aerocity is a perfect destination for travellers and our hotel is renowned for its extensive banquet spaces, which is great for holding meetings and conducting social events. Our New Delhi, India hotel's meeting and conference space includes a 1,200-square-meter Grand Ballroom. Whether you are travelling for business or leisure, JW Marriott Hotel New Delhi Aerocity provides an unforgettable retreat. ... more less
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