We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“1/5th cost Oberoi Amarvilas and with better service. Fantastic Executive Lounge staff.” 5 of 5 bubbles
Review of JW Marriott Hotel New Delhi Aerocity

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
JW Marriott Hotel New Delhi Aerocity
Ranked #12 of 705 Hotels in New Delhi
Abilene, Texas
Level Contributor
109 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
“1/5th cost Oberoi Amarvilas and with better service. Fantastic Executive Lounge staff.”
5 of 5 bubbles Reviewed 19 January 2014

We spent two nights here on the Executive Lounge level, then, spent the next night at the Oberoi Amarvilas in Agra [off the chart hotel, beautiful and lovely with views to dream of for seeing the Taj] then returned to the JW Marriott Aerocity and spent two more nights. Only those who have had the opportunity to stay at any of the Oberoi hotels can understand the impeccable service you receive--and the expense that goes with it. So, when I can sincerely say that the JW Marriott Aerocity has better service than the Oberoi Amaravilas, that is saying a great deal about the quality of this new Marriott which had been open perhaps 6 weeks when we stayed there.

And, I think in no small part the quality of the service which we experienced at the JW Marriott is due to the superb recruiting someone in the Marriott chain did to hire away staff from leading hotels of the world for staffing this new property in New Delhi. If you start asking where some of them worked, guess what?--you'll find out that many of them were long time Oberoi employees who had received great training in service for hotels that are extremely expensive with the clientele that would demand high service for the prices paid.

There were three young people in the Executive Lounge who were especially gracious and helpful during our stay: Amit and Lara are two of them, and the 3rd one is a young lady who I had not written down her name but who had 5 years experience at 3 different Oberoi hotels.

The proximity of the hotel to the airport was appealing to us. We had no problem touring in New Delhi. We hired a private guide and driver through the Guptas of OntimeTravels with fantastic service and no problems with their guide and driver getting to us at the hotel. [You will notice the high level of security at the hotel, both outside and inside. I do not know if all floors have security at the end of each corridor but on the Executive Lounge level, we did so it was reassuring.]

You will have great food and drinks in the Executive Lounge, but, the buffet at the K3 restaurant is superb. You have multiple cuisines to choose from with dedicated chefs and entirely different lines for each so you may decide to try Italian, Chinese, Indian, all in the same evening, as you please.

We loved this property and I would say it is now the gold standard against which we will measure our future stays at Marriott properties throughout the world, as well as other chains and independent hotels. We spend a good amount of our leisure travel at IHG branded hotels, including Intercontinental hotels where I have in years past been fortunate enough to be a Royal Ambassador with the benefits that went with that, but we find Marriott overall is the best value, best service, and best facilities for leisure and business, and clearly the best for loyalty program benefits, especially when one can reach Lifetime Platinum, which I have been able to do, which carries with that an extra perk of being able to have Silver Elite status with United Airlines as a cross benefit. Three of our nights at this new property were paid with cash and one night was on points. Our service and enjoyment was the same high level without regard to the stay as being paid or on points.

Room Tip: Any room on the Executive Level!
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Howie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 22 January 2014
Dear Guest,

It was an absolute delight to welcome you at JW Marriott Hotel New Delhi Aerocity. Guest satisfaction is our topmost priority and it is nice to know that you were impressed with the services delivered by our associates. Your kind words of appreciation have been shared with the entire team and have inspired them to continue to offer the best in hospitality. It is a pleasure to know that you had a memorable experience at our dining venue, K3.

Safety of the guest is our primary focus area therefore we maintain high standards of security in the hotel premises. Our services are benchmark of Marriott hospitality standards and you will experience par excellence services across the Marriott hotels.

We would appreciate the opportunity to have you again at our hotel and provide the service we take pride in.

Best Regards,
Balan Paravantavida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,630 reviews from our community

Traveller rating
    1,088
    366
    79
    41
    56
See reviews for
291
278
100
726
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (301)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Salzburg, Salzburg, Austria
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 18 January 2014

The position is perfect if you stay for a short time in Delhi, and don't need to be near the center, which is ca. 15 Km away (in any case, you could catch every 15 minutes the near and efficient metro line in order to reach the ND railway station in only 20 min. and 120 Rp. ca.)

As other visitors said, everything is perfect in this hotel:
the building and its rooms are very beautiful, pleasant to look at, clean, comfortable, accurate in each detail.
The staff is very nice, helpful, tactful, communication is very good - you just notice they are perfectly trained.
The beautiful rooms (made of marble, mahagoni and stone) are so comfortable you might want to indulge in your bed or in the nice bathtub longer than you planned ;-)
Even the beauty products (showergel, soap, shampoo, etc) are of high quality, made of natural ingredients and free of parabens.

By now (January 2014) a part of the hotel is still under construction: ask for a room facing on the private courtyard, so you won't be disturbed by the view on the building site.

Room Tip: By now (January 2014) a part of the hotel is still under construction: ask for a room facing on the...
See more room tips
  • Stayed January 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lucia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 21 January 2014
Dear Guest,

It was a pleasure having you at our hotel in New Delhi and your generous feedback has doubled our happiness. JW Marriott Hotel New Delhi Aerocity takes pride in serving guests with the best of everything and we are glad to note that our service standards lived upto your expectations. We also thank you for complimenting our amenities and overall layout.

We take this opportunity to inform you that you can connect with us on our social media channels- Facebook and Twitter- and stay in touch 24*7.

Once again, thank you for acknowledging our service and amenities on this public forum. We hope you would honor us with a revisit soon.

Best Regards,
Balan Paravantavida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 17 January 2014 via mobile

Went to meet some friends on a trip at the Hotel , the interiors are real classy and modern . Went the the coffee shop and the food was good . Am pretty sure it is a great place to stay too . The proximity to the airport is the killer ! It's in the same vicinity as the airport and a great place to have business meetings without the fear of missing your flight back home

Stayed December 2013, travelled with friends
Helpful?
3 Thank Bijoy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 21 January 2014
Dear Guest,

Thank you for summing up our merits on this public forum. Location is indeed our greatest highlight and we are happy to know that you found it to your advantage. We complement our convenient location with our elegant décor, modern amenities and excellent dining options and your kind remarks about our offerings are highly encouraging.

We also take this opportunity to inform you that we provide various lucrative offers to our patrons and request you to get details about them on our social media channels- Facebook and Twitter.

Once again, many thanks for reviewing JW Marriott Hotel New Delhi Aerocity on this forum. The entire team looks forward to the opportunity of serving you at our hotel in New Delhi.


Best Regards,
Balan Paravantavida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cochin, Kerala, India
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 14 January 2014

A newly opened up-market hotel very near to IG International Airport,New Delhi. Tight security measures are seen at check-in gate and you can see the security guards even in guest room corridoors. Rooms are quite big in size with well furnished interiors. The bathroom area needs a special mention not only because of it's size but also becase of it's coziness.
The breakfast serving in "K3" is rich in spreads, and their staffs are deployed in restaurant floor to give personalised attention and care to each guest.
The hotel staff in all guest related departments are very polite and assistive.
If you are looking for an unforgettable stay in aerocity area,and if budget is not a constraint, this is the ideal choice. Only thing you have to consider is this area is still not fully developed and so many new constructions are happening in the surrounding area which will give a restless mood in the outside.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SameerNaduviladuth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 16 January 2014
Dear Guest,

It was a pleasure welcoming you at JW Marriott Hotel New Delhi Aerocity during your recent trip. The entire team joins hands with me in thanking you for staying with us and sharing your review on TripAdvisor. We are happy to note your compliments about our amenities and services.

It is heartening to have our efforts recognized and we are grateful to you for your appreciation about our associates that will definitely inspire them to go that extra mile while serving our discerning guests.

We once again thank you for your patronage and look forward to welcoming you again.

Best Regards,
Balan Paravantavida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 January 2014

The JW Marriott Hotel in New Delhi's Aerocity area is an excellent five-star experience.

Because the hotel is brand-new, everything is in impeccable condition. The lobby and entire ground floor is very classy. The service is very courteous and hospitable. The room I stayed in was great: comfortable bed, clean amenities and world-class bathroom. The bathroom is quite fancy, featuring a huge shower area, soak-in tub, vanity area with sink (and lots of complimentary toiletries) and a separate toilet area. My only small complaint is that I wish the bathroom had a lock or latch to it. Also like many other Indian hotels, the shower drainage system cannot keep with the fancy shower, meaning there sometimes is a bit of standing water when in use.

The breakfast buffet at this hotel is amazing: everything from North Indian to South Indian to Indian-Chinese to classic Western dishes is available. You'd probably need to spend a week at the hotel to actually try everything. My favorite was the wide selection of fresh yogurts (including mango). The service in the dining areas is also very attentive and friendly.

This is by-far the best hotel I've stayed at in New Delhi AND in North India overall. Would definitely recommend and would easily stay here again.

Room Tip: There is a lot of construction happening in the Aerocity neighborhood, so maybe request a room that...
See more room tips
  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank w789traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 13 January 2014
Dear Guest,

It is a delight to read your review about our service and facilities. At JW Marriott Hotel New Delhi Aerocity, we strive to pamper guests with utmost luxury and are glad that we were successful in our endeavors. Our associates are pleased to know that you were impressed with the rooms, bathroom amenities, food spread as well as the overall ambiance of the hotel. We have made a note of your concern and will convey to the housekeeping team.

We thank you for recommending us and would indeed be delighted to welcome you again.

Best Regards,
Balan Paravantavida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
5 of 5 bubbles Reviewed 10 January 2014

I stayed at this brand new JW Marriott property as part of a business trip on the eve of Christmas last year. To start things off, I should add that the location is awesome for the weary, jet lagged traveller. This is just a stone throw away from the Airport. The area is still a huge construction site and the view isn't that great as of now. But things would improve soon as the area develops.

The Room given to be was on the fifth floor and was extremely comfortable. It was sad that I had to check out early in the morning owing to a conference. Or I would have loved to spend more time at the property. The room was cozy but seemed like a honeymoon suite (translucennt, openable bathroom ledges and non lockable sliding doors). Couples would love this! There are enough charging ports and I could connect all my gadgets for an overnight charge without issues. I didn't use the WiFi service.

One thing I noticed in my room was the fact that even though it is located at a prime location, two of the major carriers of India, Vodafone and Airtel had extreme poor connectivity in the area. This however has nothing to do with the hotel itself.

Overall, this is one place I would definitely recommend - and it is only going to get better in due course!

Room Tip: Look out for a room with better cellular reception. I had to place my phones in a particular place i...
See more room tips
  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank whizkidd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 13 January 2014
Dear Guest,

It is a delight to read your review about our service and facilities. Located in proximity to the airport, JW Marriott Hotel New Delhi Aerocity provides excellent accommodation option. We are happy that you were impressed with our rooms, facilities as well as the overall ambiance of the hotel. We appreciate your feedback that helps us maintain the benchmark of world-class hospitality.

Your concern regarding the connectivity issues will be considered by the management and we will look for an ideal solution to rectify it at the earliest.

We thank you again for the custom and recommendation. My team and I look forward to your next visit soon.

Best Regards,
Balan Paravantavida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marseille, France
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 January 2014

I spent 5 days in the hotel for business. As individuals, we were treated royally. But we were also organising an international meeting and the hotel assistance was amazing.
Thank you to the staff, a great asset to this beautiful and classy hotel. Unforgettable experience. I recommend it, definitely!!!!

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sahinovic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 13 January 2014
Dear Guest,

Many thanks for your patronage and wonderful review that has boosted the morale of the entire team. Located in proximity to the airport, JW Marriott Hotel New Delhi Aerocity is a preferred choice among business travelers. At our hotel, every aspect is designed in such a way that the stay experience of our esteemed guests is comfortable. We are glad to know that we could make your stay pleasant with our world-class amenities and immaculate service. We also thank you for your special appreciation of our associates who indeed go that extra mile to make the stay smooth and hassle-free.

We thank you again for staying with us and recommending it on this public forum. We look forward to welcoming you at our hotel when you visit next.

Best Regards,
Balan Paravantavida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New Delhi hotels
4.6 mi away
The Leela Palace New Delhi
The Leela Palace New Delhi
#1 of 705 in New Delhi
5.0 of 5 bubbles 2,619 reviews
4.2 mi away
Taj Palace Hotel
Taj Palace Hotel
#5 of 705 in New Delhi
4.5 of 5 bubbles 2,539 reviews
0.2 mi away
Holiday Inn New Delhi International Airport
Show Prices
Show Prices
Show Prices
0.2 mi away
Pullman New Delhi Aerocity
Pullman New Delhi Aerocity
#9 of 705 in New Delhi
4.5 of 5 bubbles 483 reviews
7.5 mi away
Shangri-La's Eros Hotel
Shangri-La's Eros Hotel
#16 of 705 in New Delhi
4.5 of 5 bubbles 2,537 reviews
0.1 mi away
Novotel New Delhi Aerocity
Novotel New Delhi Aerocity
#28 of 705 in New Delhi
4.5 of 5 bubbles 472 reviews
Show Prices
Show Prices
Show Prices

Been to JW Marriott Hotel New Delhi Aerocity? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Hotel New Delhi Aerocity

Property: JW Marriott Hotel New Delhi Aerocity
Address: Asset Area 4 - Hospitality District | Delhi Aerocity, New Delhi 110002, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 705 Hotels in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — JW Marriott Hotel New Delhi Aerocity 5*
Number of rooms: 523
Official Description (provided by the hotel):
Conveniently located near Indira Gandhi International Airport, JW Marriott Hotel New Delhi Aerocity features outstanding amenities with elegantly designed interiors creating the perfect setting for both work and relaxation. The hotel is centrally located in proximity to both the domestic & international airports and provides easy access to the city’s prominent business areas as well as key tourist destinations of South Delhi.From wireless connectivity, world-class accommodations, large desks with ergonomic chairs, in-room vaults for laptops & valuables to outdoor pool, state-of-the-art fitness center, JW Marriott Hotel New Delhi Aerocity is an ideal destination for travelers. The JW Marriott New Delhi is renowned for its popular restaurants and bars, extensive banquet spaces for holding meetings and conducting social events, featuring a 1,200-square-meter Grand Ballroom and spa – an ideal destination for complete rejuvenation.Whether on business or leisure, JW Marriott Hotel New Delhi Aerocity provides an unforgettable retreat. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Southall Travel, Hotels.com, Odigeo and TravelUp so you can book your JW Marriott Hotel New Delhi Aerocity reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing