Almost everything about the hotel and staff are perfect! I say almost only because the location is rather isolated. But even that has advantages. Very close to the airport, it is great when you are arriving at 2 am, as I did. On the other hand it is located in a newly developed area and is surrounded by mostly unfinished buildings with just a few of the international hotel brands being open. Mostly is is a huge construction area. There is no where to walk should you be so inclined.
The hotel had the BEST service I have ever experienced. It felt as though everyone had learned my name within one day and acknowledged me by name, the namaste greeting and a smile. I can't say enough about how dedicated the staff were to providing exceptional service.
The restaurants were all great. I had very updated sushi one night at Akira Back. It was fresh, beautifully presented and had a twist, presumably the Korean influence on the dishes. K3 is the breakfast and lunch buffet restaurant, and presumably dinner although I only had lunch and breakfast at the this restaurant. Offering selections of three basic types of dining: Indian, western style or asian, it felt as though the three sections were competing to get me to try their dishes. All were well done, tasty and representative of their regions without being too extreme. They all seemed more than happy to custom prepare a dish for me.
A word of warning about the lounge. A comfortable place where one night the men of a wedding party were having a few drinks, dressed in festive clothing and enjoying themselves, the setting is quite nice. The trick is not to order drinks with American alcohol. Two of us ordered a few drinks and ended up with a very big bill. American brands are very dear at the lounge. Switched to Kingfisher beer and Indian brands after that.
The room was very well designed with the bathroom shower being the high point for me. Both an overhead rain shower head and a powerful handheld shower were available with sufficient water pressure to make the shower a nice experience. The beds were, as expected, great quality and comfortable. Everything in the room was new, well designed and functioned well. The views from the rooms were either of the courtyard area or of buildings under construction. Interestingly I never heard any airplane nor construction noise.
Quick note about security: It was almost startling to go through such security at a hotel. Cars are checked underneath, under hood and in trunk and presumably a bomb-sniffing dog circles the vehicle before admission to hotel grounds. Then it is passing through a metal detector and a luggage X-ray. It felt very safe at this hotel.
- Official Description (provided by the hotel):
- Conveniently located near Indira Gandhi International Airport, JW Marriott Hotel New Delhi Aerocity features outstanding amenities with elegantly designed interiors, creating the perfect setting for work and relaxation. Our New Delhi, India hotel's central location is ideal, as we put guests close to the domestic and international airports in New Delhi. We also provide easy access to the city’s prominent business areas, as well as key tourist destinations of South Delhi. Our guest rooms offer wireless connectivity and world-class features, including large desks with ergonomic chairs, in-room vaults for laptops and valuables, and more. As a top choice among hotels in New Delhi, India, we delight guests with our outdoor pool, state-of-the-art fitness center, rejuvenating JW Spa, and superb dining options. JW Marriott Hotel New Delhi Aerocity is a perfect destination for travellers and our hotel is renowned for its extensive banquet spaces, which is great for holding meetings and conducting social events. Our New Delhi, India hotel's meeting and conference space includes a 1,200-square-meter Grand Ballroom. Whether you are travelling for business or leisure, JW Marriott Hotel New Delhi Aerocity provides an unforgettable retreat. ... more less
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