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JW Marriott Hotel New Delhi Aerocity
Ranked #12 of 716 Hotels in New Delhi
delhi
Level Contributor
449 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
“good hotel”
Reviewed 21 May 2014

the hotel is very good,and has a fresh feeling.therestaurant has great food and very good pizzas.the chez was very coperative as he made a special dish for my mother in law as she was fasting. the hospitality of the staff is very good & they were very helpful..the rooms are neat & clean and spacious. it was a great break from the daily routine and felt like one is out of town in there own city. the staff took very good care of us and over pampered us too. very good experience !!!!!!!!!!!!!!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank anugoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 22 May 2014
Dear Guest,

Thank you for staying at our hotel with your family and leaving such a wonderful feedback about our hospitality.

We believe in providing the best service to our guests that is friendly yet professional. The entire team is elated to receive your compliments and extend their gratitude for your time spent in sharing your experience here. JW Marriott Hotel New Delhi Aerocity has the advantage of being in the most strategic spot, with the airport in proximity. However, we are also located away from the cityscape; hence offer an oasis of tranquility to our guests. It is flattering to know that while our location provided you with a welcome break, we could further enrich your experience with our bespoke service and world-class amenities.

We thank you again for showering upon us your kind remarks. It was truly a delight having you and your family with us, and we eagerly await your next visit.

Best Regards,
Balan Paravantavida
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (335)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Charlotte, North Carolina
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 May 2014

I stayed here for a weekend trip to Delhi and to see the Taj Mahal, and I enjoyed my room as much as seeing one of the wonders of the world. They had a driver waiting at the airport to pick me up and when I arrived at the hotel they had a group waiting to give me an Indian welcome and a beverage then took me straight to my room. The staff all addressed me by name in the Executive Lounge, which offers a fantastic buffet and open bar every evening if you're Gold Elite. The room was spacious and comfortable. The bath included a large shower and a tub, and the main area had room for a king bed, desk, and a couch by the window. It felt very clean and comfortable.

The hotel opened in late 2013 and is the nicest Marriott property I've stayed in including Ritz Carltons. The location isn't close to anything if you're trying to explore the city, but I'd recommend getting a tour guide/driver anyway so that wasn't an issue during my visit. It is within walking distance (maybe 5 minutes) of the new airport metro subway line, so that provides the option to go into the downtown area if you'd like. The whole area around the hotel is being built from scratch, so in a couple years I'm sure this will be a mini Western feeling hotel and shopping area but right now it's just a couple hotels bordering several under construction mid-rise buildings.

They have a very fancy restaurant which was offering a massive Sunday brunch for 2500 rupees, if I was hungry I'd have taken them up on it. The other food option is a bakery/dessertery with more modest pricing (some sandwich options are in the 800 rupee range). I didn't explore the other facilities as I was out touring for most of my time there.

I was by myself, but if I ever return to India again with a girlfriend I'd certainly include a visit here with her.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank RH1015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 22 May 2014
Dear Guest,

We thank you for your elaborate review that speaks high of our different offerings. It is a great pleasure to know that you derived as much satisfaction from our services as from visiting one of the wonders of the world, Taj Mahal. Your lavish compliments of our amenities and accurate analysis of our developing neighborhood are much appreciated.

Thank you again for your detailed feedback that is the perfect testimony of our endeavors and service standards. At JW Marriott Hotel New Delhi Aerocity, we take pride in comprehending the needs of our guests and delivering to the best of our abilities. We are glad that you left with such positive impression and hope we would see you soon with another par excellence experience.

Best Regards,
Balan Paravantavida
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore, India
Level Contributor
477 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 274 helpful votes
Reviewed 18 May 2014

JW Marriott, at the newly constructed Aerocity is one of the 5-6 hotels in the vicinity. And it lives up to its reputation.

The hotel is large and though there was nothing eye catchy about the decor, it was just simple and elegant.
There is an open bar and a small library area in the lobby which leads up to the restaurant as well as guest rooms. The conference hall is very large and can accommodate nearly 500 people, which was nearly the number we had at our conference.

The rooms are not very large but fully equipped and the bed is also comfortable, there is a rotating TV which is a good addition. There is a bath tub in the bathroom but one huge disappointment is the lack of a faucet, and this is something that irritates all of us to the core.
It's illogical that we have to ape foreigners and leave our own style of functioning. What is the harm in having a faucet in addition to the toilet paper?
And if we really have to go by common international standards for a hotel, might as well do away with indian food at the buffet and serve only continental cuisine... -1 mark for this blunder.

Service is good as you'd expect at Marriott and checking in and out was a smooth process.
The food also was pretty good, we had a couple of breakfast and a lunch buffet at their restaurant on the ground floor.
The spread was large, and taste of most of the dishes was accurate, the dessert spread is huge and delicious i must say.
They have a specialty Japanese restaurant as well, would interest some of the international guests perhaps.

The fact that it is just 15 mins from the airport is a positive for business travelers.
Overall a pleasant and relaxed stay.

  • Stayed May 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank ravim84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 19 May 2014
Dear Guest,

Many thanks for your valuable input. Guest feedback is imperative as it brings the lacking on our radar screen and helps out in enhancing our services.

JW Marriott Hotel New Delhi Aerocity is an upscale hotel that lies just in the periphery of the airport. It is indeed a pleasure to have our various offerings analyzed in detail and get an earnest feedback about them. We are glad to note that most of our offerings lived upto your expectations. Having said this, we have also noted down your concern in regards to the faucet in the washroom. We assure you that we leave no stone unturned to achieve our goal of complete guest satisfaction; hence your concern will be duly looked into.

Thank you again for staying with us and sparing your time in sharing your experience. We value the opinion and patronage of our guests and hope you would continue honoring us with both.

Best Regards,
Balan Paravantavida
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 May 2014

The night before our departure decided to stay close to airport,thankfully,we did! Delhi traffic is not for the meek and if you are in a hurry,good luck!Our arrival was greeted with a warm reception,the staff is accommodating in any way.The hotel itself,will exceed your expectations.Our room was the deluxe suite which in short was breathtaking.Seema,was at the poolside always with a sunny smile and willing to help in any way. The spa is a must,didn't have the time to experience it unfortunately,it looked amazing,the bathrooms at the spa I did indulge inVERY NICE,you will not be disappointed.We did experience both the Japanese cuisine Ohhhhh my goodness, your palate will be awakened on a new journey. The K 3 buffet caters to western as well as Eastern cuisine,was not disappointed.in short,you will not be disappointed. L.V.

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
1 Thank ln6868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 19 May 2014
Dear Guest,

Your feedback is an inspiration to the entire team, and we thank you for it.

We are glad that our proximity to the airport added to your advantage. At JW Marriott Hotel New Delhi Aerocity, we strive to complement our convenient location with a host of top notch amenities; excellent accommodation, refined facilities and fine dining outlets are just a part of it. It is a pleasure to know that each of our facets rendered your stopover memorable. Your heartening compliments about our service, dining options and amenities are truly delightful.

We thank you again for choosing to stay with us and hope you would soon plan a longer duration stay with us.

Best Regards,
Balan Paravantavida
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 May 2014

My hubby took my daughter and myself for a night spend to the Marriott Hotel. What an amazingly fantastic experience. From the time we checked in to our entire stay there we were treated with warmth, friendliness and made to feel extremely special. From flowers to cakes to never hearing a no for anything we asked created a special day for us. The pool was not crowded and the staff was extremely attentive. Our room was spacious with a balcony that overlooked the pool. The breakfast buffet spread was fantastic and absolutely yummy!!! A very special mention to Mr. Avijit Chatterjee for making our stay extremely special from the time we checked in till the time we left. Excellent experience.

  • Stayed May 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank CzaeeC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 19 May 2014
Dear Guest,

We thank you for choosing our hotel to commemorate the special occasion and sharing the experience you had on this forum.

At JW Marriott Hotel New Delhi Aerocity, we understand the importance of a personal milestone and strive to make it memorable for our guests. It is a delight that you not only noticed our endeavors but also took your time out to appreciate them on this forum. At our hotel, nothing is more important than the satisfaction of our guests, and the entire team is elated to know that they succeeded in delivering a par excellence experience. Your kind remarks about our hospitality will go a long way in motivating the entire team. We also express our gratitude for your special mention of Mr. Chatterjee, who indeed is a valued member of our team.

Once again, thank you for your kind remarks and patronage. We look forward to welcoming you and your family with many more similar experiences.

Best Regards,
Balan Paravantavida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 May 2014 via mobile

From the minute you get picked up, it's fantastic service all the way!! we had a surprise anniversary bouquet, cake and chocolates on arrival, check in in the room itself so no long queue n the Chinese cuisine cannot be more authentic!! Hip hip hooray to Chef Thomas Wee!!! Wld definitely come bk

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amysoh3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 19 May 2014
Dear Guest,

It was a pleasure to serve you on your recent visit to the capital and it warms our heart to know that your experience with us exceeded your expectations.

It is our ethos here, at JW Marriott Hotel New Delhi Aerocity, to provide our guests with maximum comfort and efficient services and we are pleased to know that we have been successful in our continuous endeavour. We like to add little extras to our guests’ stay, and to be noticed and appreciated for the same motivates us.

Many thanks for reviewing us in this forum and we look forward to welcoming you back again.

Best Regards
Balan Paravantavida
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weston, Florida
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 May 2014

I had a layover in Delhi for several hours for an early morning flight home, and decided to stay at the JW Mariott near the airport to rest and relax in anticipation of the long trip. It was a great decision because the hotel is beautiful, and extremely well apportioned. The room amenities are plush, and the staff was extremely attentive. Even though it was a short stay, it was a very nice way to end my trip.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank glenn p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 19 May 2014
Dear Sir,

It is a delight to know that even your duration of stay at JW Marriott Hotel New Delhi Aerocity was short, it left a positive impact on your mind. Having said that, we would love to welcome you again at our hotel soon.

We constantly strive to provide our guests with warm hospitality and superior amenities, thus, it is heartening to know that you have noticed and benefitted from the same. We thank you again for your kind review and patronage.

Best Regards
Balan Paravantavida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JW Marriott Hotel New Delhi Aerocity

Property: JW Marriott Hotel New Delhi Aerocity
Address: Asset Area 4 - Hospitality District | Delhi Aerocity, New Delhi 110002, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 716 Hotels in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — JW Marriott Hotel New Delhi Aerocity 5*
Number of rooms: 523
Official Description (provided by the hotel):
Conveniently located near Indira Gandhi International Airport, JW Marriott Hotel New Delhi Aerocity features outstanding amenities with elegantly designed interiors, creating the perfect setting for work and relaxation. Our New Delhi, India hotel's central location is ideal, as we put guests close to the domestic and international airports in New Delhi. We also provide easy access to the city’s prominent business areas, as well as key tourist destinations of South Delhi. Our guest rooms offer wireless connectivity and world-class features, including large desks with ergonomic chairs, in-room vaults for laptops and valuables, and more. As a top choice among hotels in New Delhi, India, we delight guests with our outdoor pool, state-of-the-art fitness center, rejuvenating JW Spa, and superb dining options. JW Marriott Hotel New Delhi Aerocity is a perfect destination for travellers and our hotel is renowned for its extensive banquet spaces, which is great for holding meetings and conducting social events. Our New Delhi, India hotel's meeting and conference space includes a 1,200-square-meter Grand Ballroom. Whether you are travelling for business or leisure, JW Marriott Hotel New Delhi Aerocity provides an unforgettable retreat. ... more   less 
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