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“Outstanding first class service for your visit to India”

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JW Marriott Hotel New Delhi Aerocity
Ranked #12 of 708 Hotels in New Delhi
Greenville, South Carolina
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Outstanding first class service for your visit to India”
5 of 5 bubbles Reviewed 9 June 2014

I visited the hotel for business from March 9-12. From the check-in to the impeccable service in the concierge lounge (courtesy of Amit Sharma, who ran the lounge with great warmth and personalized service), I was very pleased with my stay here. The gym was good, rooms were nicely appointed and comfortable, and outside noise was not noticeable. If you're in the area, I highly recommend the JW Marriott New Delhi.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 10 June 2014
Dear Guest,

Thank you for staying with us at JW Marriott Hotel New Delhi Aerocity and sharing the wonderful review of your stay with us.

We appreciate your acknowledgment of our famed Indian hospitality and trademark facilities. Reviews such as yours motivate us to work even harder to provide the highest levels of hospitality to our esteemed patrons.

Thank you again for your custom and for recommending us. We look forward to your continued patronage.

Best Regards
Balan Paravantavida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,707 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (314)
Date | Rating
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English first
Sydney, Australia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

We were here on business and for pleasure and this hotel catered for both magnificently. Room was great with everything you need. Free wifi was a great bonus. The restaurant with 4 seperate buffets and cook to order was the best I have experienced. The staff were friendly and couldn't do enough for you. All in all one of the top 3 hotels I have stayed in around the world.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travis_Travellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 10 June 2014
Dear Guest,

Thank you for staying at JW Marriott Hotel New Delhi Aerocity and for sharing the experience of your stay with us in this forum.

Located near the airport with specialized services and state of the art facilities, we are the favored hospitality partner for business and leisure travelers alike around the globe. We are delighted to read that our amenities exceeded your expectations and we were able to please your palate with our myriad culinary offering in K3. Perhaps on your next visit, you can try out our Japanese restaurant, Akira Back for a unique oriental experience. Many thanks for placing us among the “top 3 hotels”.

We look forward to welcome you again soon.

Best Regards
Balan Paravantavida
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
47 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 7 June 2014

I haven't stayed at the hotel but dined twice at K3- The All Day Dinning Restaurant. The service is excellent, the food delicious and ambiance just perfect. The hotel is well located- between Delhi and Gurgaon and from Chattarpur Farms too. The front office staff are helpful too.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anirudhvb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 9 June 2014
Dear Guest,

We are delighted to note that you had such a good time at K3 in JW Marriott Hotel New Delhi Aerocity and that we could sufficiently please your palate.

At K3, we strive to cater to the various culinary needs of our guests through our specialized Indian, Mandarin and Tuscan cuisines. Reviews such as yours motivate us to serve our guests even more efficiently. In your next visit, perhaps you can try out our myriad facilities like our accommodations, state of the art Quan Spa and our super specialty Japanese restaurant, Akira Back among many more. We are happy our location added value to your overall experience.

Thank you for reviewing us in this forum. We look forward to welcome you back soon.

Best Regards
Balan Paravantavida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shenzhen, China
Level Contributor
123 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 5 June 2014

lets start with this: perfection! i stayed for 8 nights, and everything about this hotel is perfect. from reservation to ck out. the staff speaks english, nice, and will greet you every time they'll see you. the breakfast is tasty and plentiful, the spa is luxurious and would leave you wanting more, the pool is AMAZING! and well, i can go on and on...but truly this is a must. there is an executive lounge on the 3rd flood, cafe and bakery in the entrance, amazing dinner buffee, fabulous room service, comfy and big and nice and beautiful rooms! just writing these lines make me miss it!
you do need to know
prices do not include taxes
its about 40 min from city center
10 min drive from the airport
not really for kids, and it loved it that way

it's a must, i will def come again

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fnkngruvn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 9 June 2014
Dear Guest,

Many thanks for sharing the wonderful review of your experience at JW Marriott Hotel New Delhi Aerocity while you were in the capital.

It is our continuous endeavour to provide our guests with warm hospitality and enhance it with the best facilities. Your generous compliments are truly delightful and will be replayed to our team. We thank you for commending our services, the culinary spread, Quan Spa and Delhi Baking Company.

Thank you again for your custom. We look forward to welcoming you back soon.

Best Regards
Balan Paravantavida
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kochi (Cochin), India
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 5 June 2014 via mobile

Truly outstanding. Really different from the other Marriott brands. A cut above the rest. Location could have been nearer the city centre. No complaints though. Their excellent service and rooms make up for it. Amit at the front desk was really helpful. Lucky from the restaurant was also very helpful. Would definitely recommend this hotel.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nevinsthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 6 June 2014
Dear Guest,

Thank you for the kind acknowledgement of our hospitality and considering it a cut above the rest.

Nothing pleases us more than the satisfaction of our guests, and your wonderful comments are a source of great delight among our team members.As you have mentioned, JW Marriott Hotel New Delhi Aerocity is located away from the city centre.

However, it provides an easy access to the airport and is also an idle venue to escape the cityscape for a peaceful getaway. Having said this, we also express our gratitude for you flattering endorsement of our service and accommodation on this forum.

Your special appreciation of our associates and recommendation mean a lot to us. We thank you again for sharing your experience, and would love to have you back at our hotel in New Delhi.

Best Regards,
Balan Paravantavida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tehran
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 June 2014 via mobile

I was in Delhi for business but accompanied by family, so included sightseeing as well.

We could not fault the hotel in any way. The rooms are large, comfortable and spotless. The staff are genuinely friendly, always helpful and very efficient.

Excellent gym. Good wi-fi everywhere. Lovely pool. First class food. Very convenient for the airport.

Very good value for what we paid. Will definitely return if back in Delhi.

Highly recommend.

Stayed May 2014, travelled on business
Helpful?
Thank Jamal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 5 June 2014
Dear Guest,

We thank you for opting to stay with us during your visit to Delhi and appreciate every bit of your feedback shared on this forum. The fact that you found all our offerings at par with excellence means a lot to us. Your generous feedback has been shared with the entire team, who work round the clock to cater to the needs of our patrons.

We thank you again for commending our accommodation, hospitality, facilities and dining options. It is the warm reviews of our guests that keep us on our toes and motivate us to deliver to the best of our ability. The entire team looks forward to welcome you and your family with another pleasant trip.

Best Regards,
Balan Paravantavida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 31 May 2014

I stayed here prior to flying back to the UK after a 3 week trip travelling in India.

Everything from the transfer to/ from the airport, welcome at the hotel, room service, staff, quality of the room were all excellent.

Without exception, all staff were very pleasant, helpful and made my stay enjoyable.

I can't recommend it highly enough and would definitely stay again.

Exceeded my expectations.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JW M, General Manager at JW Marriott Hotel New Delhi Aerocity, responded to this review, 3 June 2014
Dear Guest,

It was wonderful to read about your pleasant experience while you stayed at our hotel. It is pleasing to know that you had an apt end to your India tour and that our services and facilities exceeded your expectations.

Located in the vicinity of the airport, we are an ideal choice for leisure as well as business travelers around the globe. Our ethos is to provide our guests with warm hospitality and that little extra to add value to their stay. Thus it is always a delight to be appreciated by our patrons.Thank you for staying with us and reviewing us.

Best Regards
Balan Paravantavida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JW Marriott Hotel New Delhi Aerocity

Property: JW Marriott Hotel New Delhi Aerocity
Address: Asset Area 4 - Hospitality District | Delhi Aerocity, New Delhi 110002, India
Region: India > National Capital Territory of Delhi > New Delhi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #12 of 708 Hotels in New Delhi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — JW Marriott Hotel New Delhi Aerocity 5*
Number of rooms: 523
Official Description (provided by the hotel):
Conveniently located near Indira Gandhi International Airport, JW Marriott Hotel New Delhi Aerocity features outstanding amenities with elegantly designed interiors, creating the perfect setting for work and relaxation. Our New Delhi, India hotel's central location is ideal, as we put guests close to the domestic and international airports in New Delhi. We also provide easy access to the city’s prominent business areas, as well as key tourist destinations of South Delhi. Our guest rooms offer wireless connectivity and world-class features, including large desks with ergonomic chairs, in-room vaults for laptops and valuables, and more. As a top choice among hotels in New Delhi, India, we delight guests with our outdoor pool, state-of-the-art fitness center, rejuvenating JW Spa, and superb dining options. JW Marriott Hotel New Delhi Aerocity is a perfect destination for travellers and our hotel is renowned for its extensive banquet spaces, which is great for holding meetings and conducting social events. Our New Delhi, India hotel's meeting and conference space includes a 1,200-square-meter Grand Ballroom. Whether you are travelling for business or leisure, JW Marriott Hotel New Delhi Aerocity provides an unforgettable retreat. ... more   less 
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